Subject:
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Re: Broken pieces in 8448 Supercar?
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Newsgroups:
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lugnet.technic
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Date:
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Sun, 27 Feb 2000 21:11:52 GMT
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Viewed:
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1019 times
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In article <FqLH98.J23@lugnet.com>, "Tom Napolitano"
<tomnap@bersama.net> wrote:
>
> Sometimes they're responsive, sometimes not. I talked to the nice
> representative in January and yes, they were aware of the problem and
> I received a letter explaining how dedicated they are to customer
> satisfaction. But that's all I got. A letter doesn't fix the problem,
> as the part is still broken.
That's pretty surprising. Have you tried calling again? They shouldn't
have "dropped the ball" after the first call, but you still should be
able to get replacement parts.
Dave Baum
--
reply to: dbaum at enteract dot com
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Message has 1 Reply:
 | | Re: Broken pieces in 8448 Supercar?
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| I received the 8448 for Christmas. Untill this last week the "hydrolic" parts were fine, but over the weekend I find the doors would not open. I called S@H this morning, and was transfered to Customer support where I was promissed new parts... (...) (24 years ago, 28-Feb-00, to lugnet.technic)
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Message is in Reply To:
| | Re: Broken pieces in 8448 Supercar?
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| In lugnet.technic, Dave Baum writes: . (...) Sometimes they're responsive, sometimes not. I talked to the nice representative in January and yes, they were aware of the problem and I received a letter explaining how dedicated they are to customer (...) (24 years ago, 27-Feb-00, to lugnet.technic)
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