Subject:
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Re: Construction toys non-returnable?!
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Newsgroups:
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lugnet.market.shopping
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Date:
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Fri, 23 Aug 2002 11:57:47 GMT
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Viewed:
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420 times
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In lugnet.market.shopping, Jude Beaudin writes:
> Right or wrong, I suggest you do not buy non-MISB sets that are at full
> retail, or ask that you can inspect the contents at the courtesy counter
> before you make the purchase.
Well, of course.
But the blanket policy at Wal-mart may effect other kinds of returns as well.
And TLC quality control is way down in my estimation -- how happy would you
be to not have an entire bag of stuff that was supposed to be in an MISB set
(this has happened to people several times as reported on Lugnet, and
someone mentioned this very thing elsewhere in this thread)? Sure, if you
can list every item in question you can doubtless get them from TLC -- but
they have weird policies too. I had a replacement issue with some approx.
20 miniheads with that castle polybag of last year or so, TLC had to send me
an envelope for the return heads and then after some weeks I received better
printed heads. No exactly a speedy process, although I will admit
satisfactory results by the end. Point being: if your parts wanted from TLC
customer service exceeds some number, the process becomes a lot more
tedious. A handful of elements is not usually a problem.
Anyway, getting back to the question of Walmart and TRU customer service...
...I think my point may be to buy elsewhere altogether. I want a store that
will stand behind the products regardless of what the problem may be. So
while Wal-mart and TRU were never highest on my list of where to shop anyway
-- I think they just hit rock bottom.
-- Hop-Frog
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Message has 2 Replies:
 | | Re: Construction toys non-returnable?!
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| (...) It is only once in a blue moon that WalMart provides me with a reason to shop for toys there. But I've never had _any_ problem returning anything with or without a receipt at WM. Same is true for Target. TRU is harder to work with, wildly (...) (22 years ago, 23-Aug-02, to lugnet.market.shopping)
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Message is in Reply To:
| | Re: Construction toys non-returnable?!
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| (...) Patient: Doctor, Doctor, it hurts when I lift my are like this. Doctor: Then don't lift your arm like that. Hop-Frog, Right or wrong, I suggest you do not buy non-MISB sets that are at full retail, or ask that you can inspect the contents at (...) (22 years ago, 23-Aug-02, to lugnet.market.shopping)
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