Subject:
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Re: Construction toys non-returnable?!
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Newsgroups:
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lugnet.market.shopping
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Date:
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Fri, 23 Aug 2002 00:57:31 GMT
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Viewed:
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344 times
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richard marchetti wrote:
> But here's the deal: both stores have told me that they have policies
> against receiving Lego, Mega Bloks, and the like for return -- at Wal-mart
> they seemed to have a blanket refusal in place, while at TRU they had a set
> cost limit that factored in. Wal-mart tried to tell me this nonsense this
> very afternoon at lunch. I asserted myself and insisted that my purchase
> was based on the good faith assumption that item was complete and that I
> felt absolutely within my rights to insist on a refund for an incomplete
> item purchased at full retail cost. I suggested that if they could not
> stand behind the product 100% to be complete then they should either
> clearance the item "as is" or remove the item from stock (I mean, these
> items were no longer factory sealed, right?) -- but that in no case was I at
> fault for purchasing the item in good faith as complete. In this instance
> they agreed to an exchange.
Maybe TRU got tired of getting returned Slave Is which had the Boba Fett
minifig removed? Maybe they got tired of folks returning Target
clearance items.
I can see a store not accepting returns of an opened construction toy.
There is no way they can verify it's completeness if the return is
because "it was too hard for my son to build."
I agree though, they should slap an "sold as is" sticker on an opened
box if they will not accept it's return.
Frank
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Message has 2 Replies:
 | | Re: Construction toys non-returnable?!
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| (...) Well, today at Wal-mart the issue was the return of an MB Blok Bots Spy set. This is a $13 item that was missing parts -- I can't imagine why they had to give me grief about it. You'd be surprised how often MB sets are gone through for certain (...) (22 years ago, 23-Aug-02, to lugnet.market.shopping)
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Message is in Reply To:
| | Construction toys non-returnable?!
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| Hey Y'all: Twice in as many months I have purchased sets at Wal-mart and TRU that had been opened and retaped at the stores. One sees that the item has been opened, but if it's the last item of it's kind one might be persuaded to purchase it anyway (...) (22 years ago, 23-Aug-02, to lugnet.market.shopping)
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