Subject:
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Re: Variations in dark blue color.
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Newsgroups:
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lugnet.color
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Date:
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Tue, 12 Feb 2008 22:23:09 GMT
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Viewed:
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7609 times
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In lugnet.color, Ross Crawford wrote:
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In lugnet.color, Todd Thuma wrote:
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In lugnet.color, John Patterson wrote:
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What bothers me more is that Lego does not seem to
care about or respond to this ongoing problem.
John P
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John,
What would you like LEGO Group to do about the quality? They no longer
manufacture plastic parts. They have contracted with a third party to
manufacture parts who would try to pass as many parts as they can. LEGO
might, by contract, be obliged to allow certain percentage of less than
acceptable parts to pass. Not to mention that parts are being made in 3
countries by companies not accustomed to LEGO’s high level of quality.
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This is misleading. The following is a statement from the LEGO Community
Development Team:
“Product safety and product quality are factors of the utmost concern for the
LEGO Group and have been so during our entire 75 year history. In order to
ensure product safety, we make sure that safety is in the design. This means
that our product safety experts are involved in the designing process. The
majority of all LEGO bricks are still produced in Denmark and more than 50%
of all LEGO owned mould machines are located in Billund, Denmark. The rest of
the LEGO owned mould machines are placed at external suppliers in Hungary and
Mexico.The final packaging of LEGO products is conducted in Denmark, Hungary,
Poland, Czech Republic or Mexico. At the moment the LEGO Company purchases
only approx. 3% of the entire element volume in China. E.g. some electronic
elements, most parts which are individually packaged in plastic bags and
textiles are purchased in China. Our products are tested both by ourselves
and our suppliers, and in some cases also by external auditors (this applies
to China). We use very special raw materials and we thoroughly control that
the received materials are in accordance with our specifications. Due to
legislation in EU we have to state on the box in which countries the
individual parts contained in the box are manufactured.” LEGO Community
Development Team – 30.01.2008
I still question the assertions people make about reduced quality - I still
have many of the bricks I purchased in the late 60s and 70s, and they have
colour differences, the edges don’t line up exactly, and stacks of the same
number of bricks are different heights. I would contend that the quality is
NOT decreasing, it’s just that we, as adults, notice the differences much
more than we did as kids.
I have a collection that is probably pretty average around here, 100-200K or
so, and I have only had:
And all parts were replaced without question by LEGO Australia. I think
that’s a pretty good record.
ROSCO
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I have found that the newer sets have a problem. Others have seen the
difference in colors in several sets. I have had a hard time puting some bricks
and other elements together because of the tolerences. I began collecting in
the 70’s as an adult. I never once found a mal-formed brick except in Samsonite
sets. Recently the Aviatar series bricks were very hard to put together. The
molds are one thing, the color of the plastic bricks going into the molds is
what is in questioned and not addressed by Lego. Several people have commented
on this problem. Perhaps the difference is due to the plastic that Flextronics
gets as opposed to what Lego in Denmark gets. I did not even see this
difference when parts were made in Switzerland, the US or Brazil. Also Lego is
getting a little stingy replacing parts. Before if you broke a part they
replaced it. Now they want you to go to the site where they sell individual
bricks. They also used to replace instructions, those are hard to get now. They
are good about taking things back if their is a problem. Their SAH order takers
are not as knowledgable now that department has moved to CA as opposed to being
in the Enfield HQ. I would really like to see Lego address the color problems
and not the mold problem. John P
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Message is in Reply To:
 | | Re: Variations in dark blue color.
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| (...) This is misleading. The following is a statement from the LEGO Community Development Team: "Product safety and product quality are factors of the utmost concern for the LEGO Group and have been so during our entire 75 year history. In order to (...) (16 years ago, 12-Feb-08, to lugnet.color, FTX)
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