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Last month, I was extremely excited to find dark blue corner bricks in PAB at
the Schaumburg LEGO store. I picked up 30-50 or so of them as I packed a
holiday box.
When I got home, I took them out and noticed immidiately that they were at least
two distinctively different shades of blue. When stacked together, it was
almost (though not quite) as easy to tell the shades apart as if you stacked
grey and bley together.
I find this disapointing. It would be strange enough if the brick came from
different sets or was a different piece, which might indicate different points
of manufacture each having a slightly different shade. I seem to remember some
of this with the dark blue from Cafe Corner. This brick, however was all from
the same pick-a-brick bin, all the same piece, and presumably the same
manufacturing site.
What is happening to LEGO QC?
Also, could PAB be a dumping ground for sub par Bricks?
Anyone have any explaination or experience related to this?
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In lugnet.color, Karl Paulsen wrote:
>
> [snip]
>
> What is happening to LEGO QC?
>
> Also, could PAB be a dumping ground for sub par Bricks?
>
> Anyone have any explanation or experience related to this?
Here's some of problems that I ran into... I bought a bunch of 2x10 white
plates, stacked the neatly to fit inside a PaB cup. After stacking about 20 of
them together, I realized that the sides of the plates didn't all line up
smoothly. They're off just by a little bit -- enough that you can visually see
it -- fractions of a millimeter. In larger structures you wouldn't notice it,
but in micro-structures you might... We found out that you have to 'orient' the
plates to get them to line up smoothly on the side.
Our group bought a case of tan 2x4 bricks (the cases used to stock the PaB wall)
for a hospital project. In natural light, you can see color variations within
the same box of tan bricks -- some lighter, more yellowish; others more dark
more grayish.
--Mike.
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In lugnet.color, Michael Huffman wrote:
> In lugnet.color, Karl Paulsen wrote:
> >
> > [snip]
> >
> > What is happening to LEGO QC?
> >
> > Also, could PAB be a dumping ground for sub par Bricks?
> >
> > Anyone have any explanation or experience related to this?
>
> Here's some of problems that I ran into... I bought a bunch of 2x10 white
> plates, stacked the neatly to fit inside a PaB cup. After stacking about 20 of
> them together, I realized that the sides of the plates didn't all line up
> smoothly. They're off just by a little bit -- enough that you can visually see
> it -- fractions of a millimeter. In larger structures you wouldn't notice it,
> but in micro-structures you might... We found out that you have to 'orient' the
> plates to get them to line up smoothly on the side.
>
> Our group bought a case of tan 2x4 bricks (the cases used to stock the PaB wall)
> for a hospital project. In natural light, you can see color variations within
> the same box of tan bricks -- some lighter, more yellowish; others more dark
> more grayish.
>
> --Mike.
Can we all say Flextronics. What bothers me more is that Lego does not seem to
care about or respond to this ongoing problem.
John P
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In lugnet.color, John Patterson wrote:
> What bothers me more is that Lego does not seem to
> care about or respond to this ongoing problem.
>
> John P
John,
What would you like LEGO Group to do about the quality? They no longer
manufacture plastic parts. They have contracted with a third party to
manufacture parts who would try to pass as many parts as they can. LEGO might,
by contract, be obliged to allow certain percentage of less than acceptable
parts to pass. Not to mention that parts are being made in 3 countries by
companies not accustomed to LEGO's high level of quality.
Ultimately, I think there is a decision we all have to make. Do we continue to
be surprised that color variations are occuring or do we prefer to pay more for
elements so that the quality control standards can be upheld? I belive that if
we wish to keep LEGO elements at the current price, then we must accept a
certain level of variation within color. I do not believe we should put up with
shape variations or parts that no longer fit, but we must accept some color
variance.
LEGO can continue to maintain the quality and color consistency and let the
costs of the elements go beyond the price parents are willing to pay. Or, LEGO
can let colors vary slightly in order to keep costs down. This is clearly an
either or choice and both cannot be accomodated.
Todd
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In lugnet.color, Todd Thuma wrote:
> In lugnet.color, John Patterson wrote:
> > What bothers me more is that Lego does not seem to
> > care about or respond to this ongoing problem.
> >
> > John P
>
> John,
>
> What would you like LEGO Group to do about the quality?
That is a silly question. INSIST on quality. Would you buy a car that had
three fenders one shade off from the rest of the car?
Do what they did before, the highest quality in the toy industry. They did it
once, why not put their inspectors in the out sourced Flextronics? It was not a
problem before, Black was black, blue was blue. At one time they did not accept
a 3% varation in color. All of a sudden it is ok? At one time Lego did not
worry about how big the profit was, profit comes to those that do the best job,
not the cheapest. I think that they have cut too many corners. I, for one,
would rather pay a higher cost than buy substandard items. You get what you pay
for.
And why has Lego never responded to this? They ignore the problem as far as I
can tell. Not very good customer relations, but that is slowly slipping too.
They no longer
> manufacture plastic parts. They have contracted with a third party to
> manufacture parts who would try to pass as many parts as they can. LEGO might,
> by contract, be obliged to allow certain percentage of less than acceptable
> parts to pass. Not to mention that parts are being made in 3 countries by
> companies not accustomed to LEGO's high level of quality.
>
> Ultimately, I think there is a decision we all have to make. Do we continue to
> be surprised that color variations are occuring or do we prefer to pay more for
> elements so that the quality control standards can be upheld? I belive that if
> we wish to keep LEGO elements at the current price, then we must accept a
> certain level of variation within color. I do not believe we should put up with
> shape variations or parts that no longer fit, but we must accept some color
> variance.
At one time there was no color variance. Now some is ok?
>
> LEGO can continue to maintain the quality and color consistency and let the
> costs of the elements go beyond the price parents are willing to pay. Or, LEGO
> can let colors vary slightly in order to keep costs down. This is clearly an
> either or choice and both cannot be accomodated.
.
Sorry, I prefer quality. That is why I collect Lego and not Mega Blocks
>
> Todd
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In lugnet.color, Todd Thuma wrote:
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In lugnet.color, John Patterson wrote:
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What bothers me more is that Lego does not seem to
care about or respond to this ongoing problem.
John P
|
John,
What would you like LEGO Group to do about the quality? They no longer
manufacture plastic parts. They have contracted with a third party to
manufacture parts who would try to pass as many parts as they can. LEGO might,
by contract, be obliged to allow certain percentage of less than acceptable
parts to pass. Not to mention that parts are being made in 3 countries by
companies not accustomed to LEGO’s high level of quality.
|
This is misleading. The following is a statement from the LEGO Community
Development Team:
“Product safety and product quality are factors of the utmost concern for the
LEGO Group and have been so during our entire 75 year history. In order to
ensure product safety, we make sure that safety is in the design. This means
that our product safety experts are involved in the designing process. The
majority of all LEGO bricks are still produced in Denmark and more than 50% of
all LEGO owned mould machines are located in Billund, Denmark. The rest of the
LEGO owned mould machines are placed at external suppliers in Hungary and
Mexico.The final packaging of LEGO products is conducted in Denmark, Hungary,
Poland, Czech Republic or Mexico. At the moment the LEGO Company purchases only
approx. 3% of the entire element volume in China. E.g. some electronic elements,
most parts which are individually packaged in plastic bags and textiles are
purchased in China. Our products are tested both by ourselves and our suppliers,
and in some cases also by external auditors (this applies to China). We use very
special raw materials and we thoroughly control that the received materials are
in accordance with our specifications. Due to legislation in EU we have to state
on the box in which countries the individual parts contained in the box are
manufactured.” LEGO Community Development Team – 30.01.2008
I still question the assertions people make about reduced quality - I still have
many of the bricks I purchased in the late 60s and 70s, and they have colour
differences, the edges don’t line up exactly, and stacks of the same number of
bricks are different heights. I would contend that the quality is NOT
decreasing, it’s just that we, as adults, notice the differences much more than
we did as kids.
I have a collection that is probably pretty average around here, 100-200K or so,
and I have only had:
And all parts were replaced without question by LEGO Australia. I think that’s a
pretty good record.
ROSCO
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In lugnet.color, John Patterson wrote:
> Do what they did before, the highest quality in the toy industry. They did
> it once, why not put their inspectors in the out sourced Flextronics? It was
> not a problem before, Black was black, blue was blue. At one time they did
> not accept a 3% varation in color. All of a sudden it is ok?
Yes.
I wish I had the article I'm thinking of-- I'll hunt for it. But according to
Jorgen, people at Lego were using quality 'as a crutch'. They refused to do any
cost saving measure because it might sacrifice quality. And supposedly it was
making the company sort of stuck backwards in time, rather than being a modern
company. The company couldn't afford to continue producing super high quality
elements, or it would go bankrupt.
Or, that seems to be their opinion anyway. I'm continually interested in how
Playmobil survives, as its level of quality seems not to have dwindled at all,
yet they seem to get on just fine, and hit a similar target audience.
> I, for one, would rather pay a higher cost than buy substandard items.
As would I. But fat chance that the people willing to do this can convince Lego
to sell super-high quality stuff again.
> And why has Lego never responded to this? They ignore the problem as far as
> I can tell.
You haven't been looking too hard, I guess. They've been talking about this for
the past few years now, but they don't go shouting it from rooftops that their
quality dropped in order to become profitable again. They mostly just focus on
the "profitable" part within press releases and such, but they've acknowledged
the drop in quality if you read carefully and between the lines.
> Not very good customer relations, but that is slowly slipping too.
If you were Lego, would you announce to the world that you were lowering your
standards? I wouldn't. Not that I'd want to lower my standards, of course, but
they're handling it exactly as you'd think they would.
> Sorry, I prefer quality. That is why I collect Lego and not Mega Blocks
Lego's still higher quality than MegaBloks, but I'm not sure it's much higher.
Mostly, I tend to feel that one of Lego's present strengths over MB is its set
design and element distribution. Many of MB's sets are far more juniorized than
the worst-of-the-worst Lego sets. Not that MB doesn't have some decent models
(they do), but generally it seems that Lego is better about those things.
DaveE
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In lugnet.color, Ross Crawford wrote:
| |
In lugnet.color, Todd Thuma wrote:
| |
In lugnet.color, John Patterson wrote:
| |
What bothers me more is that Lego does not seem to
care about or respond to this ongoing problem.
John P
|
John,
What would you like LEGO Group to do about the quality? They no longer
manufacture plastic parts. They have contracted with a third party to
manufacture parts who would try to pass as many parts as they can. LEGO
might, by contract, be obliged to allow certain percentage of less than
acceptable parts to pass. Not to mention that parts are being made in 3
countries by companies not accustomed to LEGO’s high level of quality.
|
This is misleading. The following is a statement from the LEGO Community
Development Team:
“Product safety and product quality are factors of the utmost concern for the
LEGO Group and have been so during our entire 75 year history. In order to
ensure product safety, we make sure that safety is in the design. This means
that our product safety experts are involved in the designing process. The
majority of all LEGO bricks are still produced in Denmark and more than 50%
of all LEGO owned mould machines are located in Billund, Denmark. The rest of
the LEGO owned mould machines are placed at external suppliers in Hungary and
Mexico.The final packaging of LEGO products is conducted in Denmark, Hungary,
Poland, Czech Republic or Mexico. At the moment the LEGO Company purchases
only approx. 3% of the entire element volume in China. E.g. some electronic
elements, most parts which are individually packaged in plastic bags and
textiles are purchased in China. Our products are tested both by ourselves
and our suppliers, and in some cases also by external auditors (this applies
to China). We use very special raw materials and we thoroughly control that
the received materials are in accordance with our specifications. Due to
legislation in EU we have to state on the box in which countries the
individual parts contained in the box are manufactured.” LEGO Community
Development Team – 30.01.2008
I still question the assertions people make about reduced quality - I still
have many of the bricks I purchased in the late 60s and 70s, and they have
colour differences, the edges don’t line up exactly, and stacks of the same
number of bricks are different heights. I would contend that the quality is
NOT decreasing, it’s just that we, as adults, notice the differences much
more than we did as kids.
I have a collection that is probably pretty average around here, 100-200K or
so, and I have only had:
And all parts were replaced without question by LEGO Australia. I think
that’s a pretty good record.
ROSCO
|
I have found that the newer sets have a problem. Others have seen the
difference in colors in several sets. I have had a hard time puting some bricks
and other elements together because of the tolerences. I began collecting in
the 70’s as an adult. I never once found a mal-formed brick except in Samsonite
sets. Recently the Aviatar series bricks were very hard to put together. The
molds are one thing, the color of the plastic bricks going into the molds is
what is in questioned and not addressed by Lego. Several people have commented
on this problem. Perhaps the difference is due to the plastic that Flextronics
gets as opposed to what Lego in Denmark gets. I did not even see this
difference when parts were made in Switzerland, the US or Brazil. Also Lego is
getting a little stingy replacing parts. Before if you broke a part they
replaced it. Now they want you to go to the site where they sell individual
bricks. They also used to replace instructions, those are hard to get now. They
are good about taking things back if their is a problem. Their SAH order takers
are not as knowledgable now that department has moved to CA as opposed to being
in the Enfield HQ. I would really like to see Lego address the color problems
and not the mold problem. John P
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Interesting points raised.
As to LEGO quality not decreasing, and us just noticing it…
I don’t buy that at all. I don’t ever remember stacking new bricks (even a few
years ago) of the same color atop one another and seeing clear color
differences.
As to the MegaBloks comparison…
On the one hand, I think that the “appearance” of matching color is just as good
on MB as LEGO, but it’s not really a fair comparison. In my experience MB colors
are much “softer” and more translucent with a matte finish, and “actual” color
differences aren’t as visible. LEGO bricks colors on the other hand tend to be
much bolder, more opaque, and glossier, and as such, minor color differences
stand out much more. I don’t want LEGO to downgrade their colors or their
quality. LEGO product costs what it does because the quality is supposed to be
the BEST.
As to the extent…
I didn’t realize this quality issue was so widespread and extended to tolerances
as well. I hope something is done to remedy this. Despite the slightly alarmist
threads I’ve been starting, I really love LEGO and hope this gets remedied.
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In lugnet.color, Ross Crawford wrote:
> I still question the assertions people make about reduced quality - I still
> have many of the bricks I purchased in the late 60s and 70s, and they have
> colour differences, the edges don't line up exactly, and stacks of the same
> number of bricks are different heights. I would contend that the quality is
> {NOT} decreasing, it's just that we, as adults, notice the differences much
> more than we did as kids.
It's dropping-- not by huge leaps and bounds as people might lead you to
believe, but it's dropping. But there's not much I can say other than "it's
worse than it was before". I compare elements molded in roughly 1999 to elements
molded today, and there's a difference.
The color variations are probably the worst offenders, though. The differences
in heights, etc, really don't seem that severe to me, although I can tell the
difference when I'm looking for them. The color variants are bad though.
Sometimes individual elements are darker on one side than on the other.
With dark green, for instance, I bought a bunch of 1x4? bricks from my local
PAB, and built a wall out of them. It was interesting because the bricks formed
a very distinct pattern of variation, where all the lower right corners (or
left, whatever) were lighter than the bricks adjacent to them. Wasn't just one
or two, but the pattern repeated throughout the entire wall (maybe 80 bricks or
so).
> I have a collection that is probably pretty average around here, 100-200K or
> so, and I have only had:
>
> * 2 <http://www.brickshelf.com/cgi-bin/gallery.cgi?f=102288 badly molded
> bricks>
> * 1 incorrectly packaged set
> * 1 <http://www.peeron.com/inv/parts/x1144 part> that fitted loosely
I've had 12 sets containing errors with a ~540K collection.
They used to be amazingly good. But errors have increased in frequency so much
that I started needing to keep track. I used to know every single mistake I had
ever received in a Lego set, and could recite them for you instantly because
they were so memorable. Now I find I'm forgetting all the sets that I've
purchased that contained errors, so I've made a list that I'm maintaining.
This data isn't perfectly accurate with respect to *exactly* how many sets I've
purchased per year (some of these were used when I bought them, so they weren't
MISB), but it's increasingly accurate until you get to about 1996, after which
point I'm not sure I've ever bought a used set, so it should be perfectly
accurate for my collection. Anyway, ignoring the stuff I *know* isn't valid
(pre-1980):
Year - #Sets - #Mistakes - % Errors
1980 - 1 - 0 mistakes - 0%
1981 - 5 - 0 mistakes - 0%
1982 - 2 - 0 mistakes - 0%
1983 - 6 - 0 mistakes - 0%
1984 - 22 - 0 mistakes - 0%
1985 - 12 - 0 mistakes - 0%
1986 - 24 - 0 mistakes - 0%
1987 - 26 - 0 mistakes - 0%
1988 - 10 - 0 mistakes - 0%
1989 - 11 - 0 mistakes - 0%
1990 - 14 - 0 mistakes - 0%
1991 - 34 - 0 mistakes - 0%
1992 - 19 - 0 mistakes - 0%
1993 - 38 - 0 mistakes - 0%
1994 - 27 - 0 mistakes - 0%
1995 - 30 - 0 mistakes - 0%
1996 - 41 - 0 mistakes - 0%
1997 - 79 - 0 mistakes - 0%
1998 - 112 - 1 mistake - 0.89% (broken elements)
1999 - 173 - 2 mistakes - 1.15% (missing element, broken element)
2000 - 353 - 0 mistakes - 0%
2001 - 156 - 0 mistakes - 0%
2002 - 218 - 0 mistakes - 0%
2003 - 179 - 0 mistakes - 0%
2004 - 228 - 1 mistake - 0.44% (missing element)
2005 - 109 - 0 mistakes - 0%
2006 - 100 - 4 mistakes - 4% (missing elements)
2007 - 85 - 2 mistakes - 2.35% (missing elements)
2008 - 23 - 3 mistakes - 13.04% (missing elements, malformed element)
Technically, there were 6 sets I purchased with mistakes in 2001 (would make it
3.85% error rate), but these were all Guarded Inn's, which were initially
packaged with the incorrect horse (Indian printing on it instead of plain
white). That was an error, but not strictly a packing error, omission, or broken
element. Plus, I bought 4 of them *knowing* (and with Lego knowing) that they
contained the error, so it would definitely be wrong to count those 4 against
the track record. That'd bring it to 1.28% if you wanted to count those.
Not included are some elements that ... "broke" in normal assembly, such as some
2003 1x2 tiles that had a hairline fracture down the short end when being
assembled onto hollow studded elements. I've noticed this a few times since, but
it's so difficult to see that I haven't really kept track of these sorts of
problems.
I also recall that a friend of mine received an incorrect element in a 1987
(could've sworn it was 1988) copy of the 6990 Monorail Transport System. At the
time, I was amazed at hearing this because I had nearly 100 sets total, and had
never had an error.
DaveE
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In lugnet.color, David Eaton wrote:
> The color variations are probably the worst offenders, though. The differences
> in heights, etc, really don't seem that severe to me, although I can tell the
> difference when I'm looking for them. The color variants are bad though.
> Sometimes individual elements are darker on one side than on the other.
I believe I read somewhere that the ABS pellets are now transparent, and color
is injected during the moulding process? Whereas before, the pellets came
colored prior to being used. I could be wrong though.
But as for the color variations that people have been reporting over the past
few months, I'm pretty sure I read somewhere that the QA people DID realize they
had a large quantity of "less-than-ideal" parts. However, by the time they
discovered this, it was at a critical point of time in the year. It was either
"dump those parts and re-mould them, but disrupt their production cycle
severely" (i.e. lose even more money), or "use them in sets anyway, learn from
this mistake, and make sure it doesn't happen again".
It may be easy for us to make a decision, sitting in front of our computers, but
I bet the person(s) in charge thought long and hard about this before ultimately
going with the latter choice.
-Bryan
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In lugnet.color, Bryan Wong wrote:
> I believe I read somewhere that the ABS pellets are now transparent, and color
> is injected during the moulding process? Whereas before, the pellets came
> colored prior to being used. I could be wrong though.
>
> But as for the color variations that people have been reporting over the past
> few months, I'm pretty sure I read somewhere that the QA people DID realize they
> had a large quantity of "less-than-ideal" parts. However, by the time they
> discovered this, it was at a critical point of time in the year. It was either
> "dump those parts and re-mould them, but disrupt their production cycle
> severely" (i.e. lose even more money), or "use them in sets anyway, learn from
> this mistake, and make sure it doesn't happen again".
The keynote speech at Brickworld 2007 by Richard Stollery, the head of LEGO
community, contained these points and specifically mentioned the orange garbage
truck with pieces you could almost see thorough. They had the choice of not
producing a lot of sets or packaging sub-standard parts because there was not
enough time to redo the botched production runs. He stated these parts would
take about a year to flush out of the system. We first noticed them about 8
months ago so quality should get better about 4 months from now. Also stated was
the fact they are keeping a closer watch on QA to ensure this does not happen
again.
Doug
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As I have commented before- At least as long as I have been dealing with LEGO
bricks, there have been variations in the color. But, I polish almost every
brick I use in my little engraving business and one can see the variations more
clearly when polished and inspecting under bright light. But overall for a toy
brick, I have a hard time complaining. There is also color change inherrent in
ABS plastic and some of the older blues tend to the greener side due to the
yellowing of the plastic.
Yellows for me seem to have the worst control- as some tend to the green side
and some towards the red side. These actually clash with each other and I find
myself constantly sorting bricks to make sure the badge for example has the same
color.
But all colors have slight variations in them. The key to living with it is just
don't look too hard.
But then again--I see colors better than most as was trained as a color matcher
for a paint manufacturer. And trust me--color control is one hard bugger to get
a handle one. In paint it is much more critical than in plastic blocks.
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::snip::
> > I have a collection that is probably pretty average around here, 100-200K or
> > so, and I have only had:
> >
> > * 2 <http://www.brickshelf.com/cgi-bin/gallery.cgi?f=102288 badly molded
> > bricks>
> > * 1 incorrectly packaged set
> > * 1 <http://www.peeron.com/inv/parts/x1144 part> that fitted loosely
>
> I've had 12 sets containing errors with a ~540K collection.
::snip::
I'm sure that packing errors are devastating to kids (who start a model but
can't complete it), but I don't mind so much, in light of how I received at
least 2 bags of extra parts with my new Town Plan! It seems that duplicates
were included for two of the parts bags. The only other packing errors in my
collection that goes back to 1985 or so? Those were in the latest Fire Station
set, the new Creator Townhouse, and Cafe Corner. The statistics would seem to
indicate that something is amiss with the more recent sets. As long as LEGO is
happy to correct these errors, I will not complain much, though.
-Jordan
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In lugnet.color, Ross Crawford wrote:
| |
| |
What would you like LEGO Group to do about the quality? They no longer
manufacture plastic parts. They have contracted with a third party to
manufacture parts who would try to pass as many parts as they can. LEGO
might, by contract, be obliged to allow certain percentage of less than
acceptable parts to pass. Not to mention that parts are being made in 3
countries by companies not accustomed to LEGO’s high level of quality.
|
This is misleading. The following is a statement from the LEGO Community
Development Team:
“Product safety and product quality are factors of the utmost concern for the
LEGO Group and have been so during our entire 75 year history. In order to
ensure product safety, we make sure that safety is in the design. This means
that our product safety experts are involved in the designing process. The
majority of all LEGO bricks are still produced in Denmark and more than 50%
of all LEGO owned mould machines are located in Billund, Denmark. The rest of
the LEGO owned mould machines are placed at external suppliers in Hungary and
Mexico.The final packaging of LEGO products is conducted in Denmark, Hungary,
Poland, Czech Republic or Mexico. At the moment the LEGO Company purchases
only approx. 3% of the entire element volume in China. E.g. some electronic
elements, most parts which are individually packaged in plastic bags and
textiles are purchased in China. Our products are tested both by ourselves
and our suppliers, and in some cases also by external auditors (this applies
to China). We use very special raw materials and we thoroughly control that
the received materials are in accordance with our specifications. Due to
legislation in EU we have to state on the box in which countries the
individual parts contained in the box are manufactured.” LEGO Community
Development Team – 30.01.2008
|
Ross,
Thanks for this! I appreciate someone representing the truth of what’s going on,
and I admit my statement was over generalized. I would like to point out two
things though. Mold making and parts making are being moved out of Denmark. LEGO
Group stated this at the BrickFest PDF in 2007 in one of their presentations.
They have slowed this move for two reasons sales and profits are back up and
demand for parts makes moving production prohibitive at this point. The second
point I would like to make is that even if you had your production, regardless
of percentage, in China, Denmark, Czech Republic or wherever, color differences
will occur. Molding plastic in different climates with different suppliers and
different techniques will all cause these differences. The only way to prevent
these variation would be to mold in one factory at one location. Clearly, LEGO
Group is NOT doing this.
| |
I still question the assertions people make about reduced quality - I still
have many of the bricks I purchased in the late 60s and 70s, and they have
colour differences, the edges don’t line up exactly, and stacks of the same
number of bricks are different heights. I would contend that the quality is
NOT decreasing, it’s just that we, as adults, notice the differences much
more than we did as kids.
|
I agree with you. I do not believe that quality is different than it has been in
the past or that it is getting worse. Color variations are small issues in my
book, SORRY to those that think otherwise. But the problem Mike H. mentioned
which I saw personnaly was not a failure in making a part but in manufacturing
and building the mold. Clearly, there was an orientation to the plate and
placing them in one direction caused the edges to line up. Orientating them in
the other direction, alternating, caused a noticeable hang over from part to
part. I cannot believe this was the result of the workers in Denmark, but since
the part came from a common mold, one they must have many copies of, I suspect
that it was manufactured out of Denmark by those of a third party company with
less experience in making LEGO part molds or it failed to be tested to LEGO
Groups high standards and it snuck by.
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I have a collection that is probably pretty average around here, 100-200K or
so, and I have only had:
And all parts were replaced without question by LEGO Australia. I think
that’s a pretty good record.
ROSCO
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Agreed. I am constantly amazed as I open set after set how consistent these sets
go together as planned and without issue. The only recent issue I had was a 7893
set I opened last year that had three engines (43121) instead of 4 and a strange
bionicle part of the same color. Clearly, the Bionicle part was in the bin of
parts when the machine counted it as the 4th engine. LEGO Group sent me an
engine and a nicely worded letter after a call to customer service. DOES ANY
OTHER COMPANY DO THIS?
And before everyone thinks Playmobile is so great quality wise. I have nephew
that received the same Pirate set for Christmas one year from two different
family members. Not only was the pirate ship a different color variation from
each set, but the people (figures) were shades of different color too. I dare
say that color variations go un-noticed because no one buys more than one set or
they just don’t care.
Todd
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In lugnet.color, Jordan Schwarz wrote:
> ::snip::
> > > I have a collection that is probably pretty average around here, 100-200K or
> > > so, and I have only had:
> > >
> > > * 2 <http://www.brickshelf.com/cgi-bin/gallery.cgi?f=102288 badly molded
> > > bricks>
> > > * 1 incorrectly packaged set
> > > * 1 <http://www.peeron.com/inv/parts/x1144 part> that fitted loosely
> >
> > I've had 12 sets containing errors with a ~540K collection.
> ::snip::
>
> I'm sure that packing errors are devastating to kids (who start a model but
> can't complete it), but I don't mind so much, in light of how I received at
> least 2 bags of extra parts with my new Town Plan! It seems that duplicates
> were included for two of the parts bags. The only other packing errors in my
> collection that goes back to 1985 or so? Those were in the latest Fire Station
> set, the new Creator Townhouse, and Cafe Corner. The statistics would seem to
> indicate that something is amiss with the more recent sets. As long as LEGO is
> happy to correct these errors, I will not complain much, though.
I find very few, if no packing errors which always amazes me. Thousands of
parts in a set and they are always perfect. When I build sets with my Grand
daughter she will say this piece or that piece is missing. I tell her to look
harder, she does and then finds it. I think what is being talked about is not
packing errors, but color and tolerence errors. It would not be so noticable
today except that it didn't happen in the past. I have thousands of older sets
and i do not find a problems with color matching in any (except for the red and
yellow small parts made of a different plastic, the air tanks and 1x2 plate
ladders and 1x1 clips and headlight holder.) I have 2200 sets under set number
1000. I have just spent the last 2 years going through them and have not found
a color variation in any. When there was a part missing in my set and I went to
put in a spare to complete it, matching it up to the right era brick, no
variation. It is probably something we will have to live with and it is not as
great a problems as them changing the colors of gray, dark gray and brown. If I
remember, they didn't care about anyones opinion at that time.
John P
>
> -Jordan
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In lugnet.color, Tommy Armstrong wrote:
> As I have commented before- At least as long as I have been dealing with LEGO
> bricks, there have been variations in the color. But, I polish almost every
> brick I use in my little engraving business and one can see the variations more
> clearly when polished and inspecting under bright light. But overall for a toy
> brick, I have a hard time complaining. There is also color change inherrent in
> ABS plastic and some of the older blues tend to the greener side due to the
> yellowing of the plastic.
>
> Yellows for me seem to have the worst control- as some tend to the green side
> and some towards the red side. These actually clash with each other and I find
> myself constantly sorting bricks to make sure the badge for example has the same
> color.
>
> But all colors have slight variations in them. The key to living with it is just
> don't look too hard.
>
> But then again--I see colors better than most as was trained as a color matcher
> for a paint manufacturer. And trust me--color control is one hard bugger to get
> a handle one. In paint it is much more critical than in plastic blocks.
I'll echo Tommy's comments on colors. I've got four years experience working
with injection molding machines, and about 8 years experience in manufacturing
processes. It is true that where LEGO used to receive color-molded pellets for
molding, and now the ABS is clear/uncolored and colors are injected during
molding.
The toy business traditionally has small profit margins, and facing increasing
competition, especially from Asian countries. if ANY company wants to stay in
business, it must remain competitive, by reducing costs and doing it's best to
maintain the best quality possible.
I would be hard pressed to find anybody that could dispute the fact that storing
several tons of individually colored ABS pellets (most likely from several
manufacturers), versus storing one distinct brand of uncolored ABS would have a
significant cost savings. 1-storage costs way down. 2-economies of scale leading
to a lower price due to mass bulk purchasing of uncolored ABS 3-less suppliers
to be involved with, resulting in less time to work on company contracts, which
could lead to less manpower involved in contract negotiations. (i.e. less people
involved = less pay,and less cost to the company. All those factors decrease a
company's liability. Just about anybody will tell you the Asset to Liability
ratio is a major factor. Reduce liability, you increase the ratio, giving your
company a better indicator.
There are always factors affecting evenness of color:
-Exterior Atmospheric temperature
-Interior temperature and moisture control
-mixing equipment to ensure even distribution of dye
-regrind usage.
-QC lab lighting
If anybody has experience in plastic molding (more than me), please feel free to
add or correct. I speak from my experience molding Lexan parts used for
semiconductor plasma etching, and window latches for vinyl replacement windows.
It's not LEGO bricks, but there are a lot of general similarities that apply, as
it's generic to injection molding.
In many cases, the pellets used for plastic molding require pre-heating to
eliminate or significantly reduce moisture in the pellets and surrounding
atmosphere. (i.e. a more humid atmosphere will require longer drying times).
The introduction of moisture in a molding process can cause improper and uneven
heating of elements, and even potential cracking of a part.
There is a possibility that the way the colors are being injected into the ABS
pellets are causing an uneven mix of colors. As that part of the process, I'd
say it is virtually impossible to see how the dye is distributing in the mix.
Injecting dye into the uncolored ABS is relatively new, and I'm sure some
process guys are tinkering around with ways to improve this. (I'd wager odds
that some experiments were deemed "good enough", and were allowed to pass
through as production items).
In any injection molding process, you're going to have two major situations. one
is the "short shot". What happens when there's not enough pressure or heat to
allow the molten/plasticized ABS to fully fill the mold. The other is when
instituting a color change. during color change, you will get parts that have a
mixture of color (say.. red and yellow mixed together.). This is due to residual
color material in the injection barrel that has to work itself out.
Rather than throw the short shot and color change pieces away, it's often
economical to grind the parts up (this is known as "regrind" and can be
reintroduced into the "virgin" ABS uncolored pellets. This is not a foreign
concept in plastics manufacturing, EVERY manufacturer does this when possible
(Automotive company Saturn admits to this in some of their old advertisments).
It reduces waste as well. In some cases, limits of percentage regrind are
specified (i.e. 10% regrind, 20% regrind, etc). Obviously, the best color
choice for regrind is for darker colors, such as black, and maybe browns, as
those pigments overpower any color regrind.
If some regrind enters into lighter colors, such as yellow, white, etc, there
stands a chance the pigments in the dyes during the injection mold process may
not be strong enough to overpower some regrind material.
Another issue may be the light source used to compare and contrast colors of
bricks. Under some lighting conditions, old dark gray and bley are so similar,
it's hard to tell the difference. So, setup of the QC lab is very important
here (I'm sure Tommy can attest to that, being a color matcher).
Mold lifespan is also important. Molds only last for so long before requiring a
new mold. A company may designate their mold to be used for X hours. If trying
to stretch costs, a company may add 10% more life to the mold, if they do not
think quality will suffer without a small risk. Molds are highly expensive.
(Ask Ben Fleskes what the cost of his Big Ben Wheels molds were!)
Unfortunately, extending the life of the mold may start to cause some tolerance
issues (as evidenced my Mike Huffman's PaB observations).
All these factors introduce some variability in the color and quality of the
part. Some are easy to control with little cost, others are not (i.e. the 80/20
rule... 80% of quality can be maintained with 20% of your budget...the remaining
20% of quality will cost you the remaining 80% of your budget)
These are universal factors that affect every plastics company, and most
manufacturing companies as well. Outsourcing, while lowering costs, often
results in a loss of some level of control. The question is whether the cost
savings outweigh the loss of control and quality.
Scott Lyttle
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It is true that where LEGO used to receive color-molded pellets for
> molding, and now the ABS is clear/uncolored and colors are injected during
> molding.
Scott, a question, why is it more difficult to control the color with clear
plastic than it was to control the color in the older method of using colored
plastic? Is it not the same problem to insure that the colored pellets are the
same color? They probably made countless runs of the same color pellets without
changing color. Its hard to believe that they had quality control in the 60s,
70s, 80s, 90s, but can't contol it now. Is it possible that Lego has reduced
each brick run and they have the problem when making a second brick run?
Your post on the making of the bricks and injection molding was most helpful and
useful. It was like watching the Discovery Channel's How Its Made. Thank you.
One personal question. I have a model of the White House that was on display in
Lego's corporate office in Denmark. It is glued together. At some point in its
history it was outside. It is all white bricks and there is yellowing. What I
don't understand in that the yellow bricks are not consistent. They are 1x8,
one next to another and one maybe yellow and the other is pure white. About
every fifth brick is yellowed in random patterns all over the piece. Any reason
that you can think of? This has puzzeled me for some time now.
Thanks
John P
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<snip> > At some point in its
> history it was outside. It is all white bricks and there is yellowing. What I
> don't understand in that the yellow bricks are not consistent. They are 1x8,
> one next to another and one maybe yellow and the other is pure white. About
> every fifth brick is yellowed in random patterns all over the piece. Any reason
> that you can think of? This has puzzled me for some time now.
> Thanks
> John P
As someone who has had the dubious pleasure of maintaining a piece like that, I
can tell you that it had gotten damaged. (Little curious fingers, pulling,
pushing, etc.) When something like that receives damage, someone has to repair
it. You use what you have on hand, and replace with appropriate pieces what is
too damaged to re-use. The more recent the repair, the newer the pieces look.
I hope that satisfies your curiosity.
Have Fun!
C-Ya!
Rich
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In lugnet.color, Richard W. Schamus wrote:
> <snip> > At some point in its
> > history it was outside. It is all white bricks and there is yellowing. What I
> > don't understand in that the yellow bricks are not consistent. They are 1x8,
> > one next to another and one maybe yellow and the other is pure white. About
> > every fifth brick is yellowed in random patterns all over the piece. Any reason
> > that you can think of? This has puzzled me for some time now.
> > Thanks
> > John P
>
> As someone who has had the dubious pleasure of maintaining a piece like that, I
> can tell you that it had gotten damaged. (Little curious fingers, pulling,
> pushing, etc.) When something like that receives damage, someone has to repair
> it. You use what you have on hand, and replace with appropriate pieces what is
> too damaged to re-use. The more recent the repair, the newer the pieces look.
>
> I hope that satisfies your curiosity.
>
> Have Fun!
> C-Ya!
>
>
> Rich
Hi Rich
I don't think that is the problem in that it is random all over the piece and
there is no way these could have been damaged. There will be a row with 30 pure
white and 20 yellowed and the new row is both also. This is from the bottom of
the piece to the top on all sides. There is now way these could have come loose
or have been repaired. I would say that 1/5 of the bricks are yellowed,
randomly on all walls. It would have destroyed the piece to replace any on the
walls in this number. Any other thoughts? Thanks
John P
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In lugnet.color, John Patterson wrote:
> I don't think that is the problem in that it is random all over the piece and
> there is no way these could have been damaged.
I've been told this is common among white elements especially-- that they're
more susceptible to light damage (or perhaps just that it's more noticeable in
white). I was told (IIRC this was from master builders in Enfield) that even the
tiniest of tiny variations can make a white piece go yellow, such that even
elements in the same batch of bricks can behave differently.
From the sounds of it, though, I'd guess that when it was being constructed, it
was being built from several different batches of white, a few of them being
more vulnerable to light.
DaveE
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In lugnet.color, David Eaton wrote:
> In lugnet.color, John Patterson wrote:
> > I don't think that is the problem in that it is random all over the piece and
> > there is no way these could have been damaged.
>
> I've been told this is common among white elements especially-- that they're
> more susceptible to light damage (or perhaps just that it's more noticeable in
> white). I was told (IIRC this was from master builders in Enfield) that even the
> tiniest of tiny variations can make a white piece go yellow, such that even
> elements in the same batch of bricks can behave differently.
>
> From the sounds of it, though, I'd guess that when it was being constructed, it
> was being built from several different batches of white, a few of them being
> more vulnerable to light.
>
> DaveE
Thanks David, that makes sence
John P
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In lugnet.color, David Eaton wrote:
> In lugnet.color, John Patterson wrote:
> > I don't think that is the problem in that it is random all over the piece and
> > there is no way these could have been damaged.
>
> I've been told this is common among white elements especially-- that they're
> more susceptible to light damage (or perhaps just that it's more noticeable in
> white). I was told (IIRC this was from master builders in Enfield) that even the
> tiniest of tiny variations can make a white piece go yellow, such that even
> elements in the same batch of bricks can behave differently.
>
> From the sounds of it, though, I'd guess that when it was being constructed, it
> was being built from several different batches of white, a few of them being
> more vulnerable to light.
>
> DaveE
ABS in and of itself will yellow. With white the yellowing is just more evident.
Yellowing occurs in blue and red and all the other colors but is masked. It is
analogous in paint to the fact that certain resins will yellow with age. Acrylic
is perhaps the best of the bunch and very, very little yellowing if any . Hence
the widespread use of acrylic resin in white paint. There is no solution I can
think of for yellowing of white bricks--except to change from ABS. ABS however
has other qualities that make it a good plastic for LEGO bricks. The human eye
can discern millions of different combinations of hues and values.
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In lugnet.color, John Patterson wrote:
> Hi Rich
> I don't think that is the problem in that it is random all over the piece and
> there is no way these could have been damaged. There will be a row with 30 pure
> white and 20 yellowed and the new row is both also. This is from the bottom of
> the piece to the top on all sides. There is now way these could have come loose
> or have been repaired. I would say that 1/5 of the bricks are yellowed,
> randomly on all walls. It would have destroyed the piece to replace any on the
> walls in this number. Any other thoughts? Thanks
> John P
Is there any consistency of fading by brick type, that could be explained by
different molding batch?
I have huge constructions of white and yellow bricks which were not consistent
from the factory. The 1x4s and 2x2s were obviously differently colored right out
of the box. Generally, they exhibited differing bluish tints when new (this is
particularly ghoulish on the yellow bricks.) Over time the distinctions have
become more obvious.
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In lugnet.color, Scott Lyttle wrote:
| |
In lugnet.color, Tommy Armstrong wrote:
| |
As I have commented before- At least as long as I have been dealing with LEGO
bricks, there have been variations in the color.
|
---SNIP---
All these factors introduce some variability in the color and quality of the
part. Some are easy to control with little cost, others are not (i.e. the
80/20 rule... 80% of quality can be maintained with 20% of your budget...the
remaining 20% of quality will cost you the remaining 80% of your budget)
These are universal factors that affect every plastics company, and most
manufacturing companies as well. Outsourcing, while lowering costs, often
results in a loss of some level of control. The question is whether the cost
savings outweigh the loss of control and quality.
Scott Lyttle
|
Scott:
You pretty much nailed all the points I was thinking about making here. I’ve
worked for a specialty thermoplastics compounder for 7 years now both as a
product development/formulation engineer and as a computer aided engineering
analyst. Some of the issues that you brought up here are just inherent issues
that come with molding.
One thing I would be interested to find out is whether the molders are
transferring based on time or position (Scott I’m sure you know what I’m getting
at here). I find so many our our customers that transfer based on time and then
wonder why they don’t get a consistent pack or run into shorts every 200th shot
(or something like that). Also, are they using scientific molding ala John
Bozzelli.
The other questions I have are whether TLG uses hot or cold runner systems (or
both) and what the average number of cavities is. Based on the limited gate
vestige I have to assume they are either using sub gates with a cold runner or a
full-blown hot runner system. If they are using cold runners, could some of the
short parts could be due to the “melt flipper” effect that Beaumont has
proposed?
On the color side, there are so many issues that affect color that you really
have to do a root cause analysis to determine the issue...and even then it could
be multiple issues. Some things I can think of that can affect color are:
-Base Resin Color Variation
-Colorant Dispersion/Mixing in the Molding Machine
-Molded Part Transmittance
-Shear Rate During Molding
-Mold Temperature
-Melt Temperature
-Residence Time
-Regrind Usage
-Drying of Resin (Time/Temperature & Dessicant vs. “Tray Drying”)
Finally, from what I understand, liquid color is not easy to work with and is
best suited to long production runs. It also takes some learning and tweaking
to get right. Ultimately, you need someone with a background in coloring
thermoplastics, someone who really understands molding and tooling, and someone
who understands the base resin chemistry to implement it well. That’s one
reason we choose to stay out of that arena. We only provide precolor pellets or
masterbatches mainly because those are typically easier for customers to work
with. Granted, liquid color has it’s place...I just haven’t seen it become
hugely popular.
Here’s an
interesting article in “Machine Design” called “Mastering Color”.
Just random thoughts here.
-Dave
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In lugnet.color, Erik Olson wrote:
> In lugnet.color, John Patterson wrote:
>
> > Hi Rich
> > I don't think that is the problem in that it is random all over the piece and
> > there is no way these could have been damaged. There will be a row with 30 pure
> > white and 20 yellowed and the new row is both also. This is from the bottom of
> > the piece to the top on all sides. There is now way these could have come loose
> > or have been repaired. I would say that 1/5 of the bricks are yellowed,
> > randomly on all walls. It would have destroyed the piece to replace any on the
> > walls in this number. Any other thoughts? Thanks
> > John P
>
> Is there any consistency of fading by brick type, that could be explained by
> different molding batch?
>
> I have huge constructions of white and yellow bricks which were not consistent
> from the factory. The 1x4s and 2x2s were obviously differently colored right out
> of the box. Generally, they exhibited differing bluish tints when new (this is
> particularly ghoulish on the yellow bricks.) Over time the distinctions have
> become more obvious.
Thanks, that makes sense too. I wish I could replace these as this is a great
display piece. It is so large I have it on the patio.
John P
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In lugnet.color, John Patterson wrote:
> It is true that where LEGO used to receive color-molded pellets for
> > molding, and now the ABS is clear/uncolored and colors are injected during
> > molding.
>
> Scott, a question, why is it more difficult to control the color with clear
> plastic than it was to control the color in the older method of using colored
> plastic? Is it not the same problem to insure that the colored pellets are the
> same color? They probably made countless runs of the same color pellets without
> changing color. Its hard to believe that they had quality control in the 60s,
> 70s, 80s, 90s, but can't contol it now. Is it possible that Lego has reduced
> each brick run and they have the problem when making a second brick run?
> Your post on the making of the bricks and injection molding was most helpful and
> useful. It was like watching the Discovery Channel's How Its Made. Thank you.
> One personal question. I have a model of the White House that was on display in
> Lego's corporate office in Denmark. It is glued together. At some point in its
> history it was outside. It is all white bricks and there is yellowing. What I
> don't understand in that the yellow bricks are not consistent. They are 1x8,
> one next to another and one maybe yellow and the other is pure white. About
> every fifth brick is yellowed in random patterns all over the piece. Any reason
> that you can think of? This has puzzeled me for some time now.
> Thanks
> John P
John,
Adding color dye to clear ABS is like taking a bowl of flour, and adding food
coloring to it. You will find that as you mix the flour, some of the flour will
wind up being tinted a little darker than other areas. It depends on your
mixing technique, and all the relative aspects (i.e. how fast your mixing, the
way you are mixing, what you are mixing with, etc).
Now, if it were possible to buy a bag of flour with the flour colored the way
you wanted it, you could have a better guarantee of the consistiency, as the
company (i.e. vendor) producing the flour that you purchased would be doing
their own quality checks.
Now, if you needed a lot of different colored flour, would you be better off
buying several different bags of flour each with a specific color, knowing you
wouldn't be using the entire bag each time, or would you be better off buying a
huge amount of flour, then only taking what you needed from the large portion
(which is probably cheaper per use due to size and economies of scale), and
mixing your own colors?
I figure this is pretty close to how things are happening now. Using your own
color, you are now taking color consistency QC into your own hands, and not
using the vendors QC in addition to your own.
Transitions from the "norm" of 30 years, to newer methods are never seamless.
There's always going to be bumps. Any consultant that guarantees "seamless
transition" doesn't fully know the process.
As for the yellowing--on top of other posts in the thread about yellowing,
another thing to consider is the display was probably static, and you should
consider the position of the sun in relation to how much sun bricks are getting.
I'd dare say that bricks exposed to sunlight for a longer period of time are
bound to yellow faster.
Scott
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In lugnet.color, Scott Lyttle wrote:
> In lugnet.color, John Patterson wrote:
> > It is true that where LEGO used to receive color-molded pellets for
> > > molding, and now the ABS is clear/uncolored and colors are injected during
> > > molding.
> >
> > Scott, a question, why is it more difficult to control the color with clear
> > plastic than it was to control the color in the older method of using colored
> > plastic? Is it not the same problem to insure that the colored pellets are the
> > same color? They probably made countless runs of the same color pellets without
> > changing color. Its hard to believe that they had quality control in the 60s,
> > 70s, 80s, 90s, but can't contol it now. Is it possible that Lego has reduced
> > each brick run and they have the problem when making a second brick run?
> > Your post on the making of the bricks and injection molding was most helpful and
> > useful. It was like watching the Discovery Channel's How Its Made. Thank you.
> > One personal question. I have a model of the White House that was on display in
> > Lego's corporate office in Denmark. It is glued together. At some point in its
> > history it was outside. It is all white bricks and there is yellowing. What I
> > don't understand in that the yellow bricks are not consistent. They are 1x8,
> > one next to another and one maybe yellow and the other is pure white. About
> > every fifth brick is yellowed in random patterns all over the piece. Any reason
> > that you can think of? This has puzzeled me for some time now.
> > Thanks
> > John P
>
> John,
> Adding color dye to clear ABS is like taking a bowl of flour, and adding food
> coloring to it. You will find that as you mix the flour, some of the flour will
> wind up being tinted a little darker than other areas. It depends on your
> mixing technique, and all the relative aspects (i.e. how fast your mixing, the
> way you are mixing, what you are mixing with, etc).
>
>
> Now, if it were possible to buy a bag of flour with the flour colored the way
> you wanted it, you could have a better guarantee of the consistiency, as the
> company (i.e. vendor) producing the flour that you purchased would be doing
> their own quality checks.
>
> Now, if you needed a lot of different colored flour, would you be better off
> buying several different bags of flour each with a specific color, knowing you
> wouldn't be using the entire bag each time, or would you be better off buying a
> huge amount of flour, then only taking what you needed from the large portion
> (which is probably cheaper per use due to size and economies of scale), and
> mixing your own colors?
>
> I figure this is pretty close to how things are happening now. Using your own
> color, you are now taking color consistency QC into your own hands, and not
> using the vendors QC in addition to your own.
>
> Transitions from the "norm" of 30 years, to newer methods are never seamless.
> There's always going to be bumps. Any consultant that guarantees "seamless
> transition" doesn't fully know the process.
>
> As for the yellowing--on top of other posts in the thread about yellowing,
> another thing to consider is the display was probably static, and you should
> consider the position of the sun in relation to how much sun bricks are getting.
> I'd dare say that bricks exposed to sunlight for a longer period of time are
> bound to yellow faster.
>
> Scott
Thanks for the explanitation. I still would think that if the supplier of the
pellets starts off with a clear plastic and then adds color, it would be the
same for Flextronics starting with a clear plastic and adding color to make the
pellets. Perhaps I am a little dense, but when the pellet supplier added the
color they were the same as Lego or Flexrtonics adding color. They all start
with clear plastic and add color.
As for the yellowing on the bricks, perhaps i didn't explain it well enough.
There is a row with every fifth brick yellowed and a row below it with every
fifth colored but spread in a different pattern. There is no way that one brick
yellowed next to on that did not to get more sun. They all would have gotten
the same amount of light. One yellower right next to one that did not, no
bricks are half yellow and half white. This is from the builders in Denmark and
I would think that they all had the same bricks while building this.
I was emailed by a former employee of Legoland and she said that the
bricks are sprayed with a chemical that what blocks UV light. At this point I
guess that they were using bricks that were presprayed and some that were not.
She did make sence, except that the models were sprayed after it is built.
Perhaps they sprayed the bricks before the early models were built and used
bricks that were sprayed and not sprayed for an inside creation, and now at
Legoland spray the bricks after the model is built.
John P
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In lugnet.color, John Patterson wrote:
> I was emailed by a former employee of Legoland and she said that the
> bricks are sprayed with a chemical that what blocks UV light.
I believe that although the chemical coating prolongs the life of the model, it
doesn't mean it will last indefinitely or will never yellow. It just means it
takes longer to do so. I wish I remembered the stats, but I think it's something
like a few months to a year for an untreated model, and 5-10 years for a treated
model, before they start looking sun-and-weather-beaten.
I imagine that the treatment they get also helps prevent damage from rain and
humidity, as I'm told these affect the bricks as well. In particular, I was
relayed a story about master builders constructing a large Naboo fighter model
for a Star Wars convention in ... 1999 I think? Anyway, it had been raining and
humid for a few days straight, and the bricks wouldn't retain their clutch
power, despite being kept under a tent.
Of course, models for displayed are typically glued, so clutch power in
particular isn't as much of an issue, but still, I'm sure the other elements
(other than just the sun) don't do the bricks any good with continuous exposure.
DaveE
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In lugnet.color, John Patterson wrote:
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In lugnet.color, Scott Lyttle wrote:
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In lugnet.color, John Patterson wrote:
Scott
|
Thanks for the explanitation. I still would think that if the supplier of the
pellets starts off with a clear plastic and then adds color, it would be the
same for Flextronics starting with a clear plastic and adding color to make
the pellets. Perhaps I am a little dense, but when the pellet supplier added
the color they were the same as Lego or Flexrtonics adding color. They all
start with clear plastic and add color.
-SNIP-
John P
|
John:
Not quite. Flextronics is a molder, while the suppliers they would buy
precolored pellets from are compounders. The difference is all in the method
and intensity of mixing. When a compounder colors a resin like ABS, they do
start with a natural. The pellets are pre-blended with the pigments and/or dyes
along with stabilizers, lubes, and other additives. The preblend is then put
through an extruder. The extruder consists of a metal screw wrapped by a heated
barrel. The preblend is fed in at one end and comes out the other end in molten
strands which are typically cooled in a water bath. The design of the screw
along with the processing conditions (temperature, screw RPM) determines how
much mixing occurs. This is the heart of compounding technology. Most
precolors are done on twin-screw extruders because they offer the best mixing
capabilities.
In contrast when a molder colors resin “at the press”, they are adding the
colorant in some way (liquid color, masterbatch/concentrate, etc.) at the hopper
of the injection molding machine. Mixing is less effective in injection molding
machines because they are primarily designed to melt and convey materials rather
than mix them. The L/d (length/diameter) ratio of the screw along with the
profile of the screw play a part in how much mixing occurs. Injection molding
machines typically have low L/d ratios and low-compression or general purpose
screws which means that minimal mixing occurs in a molding machine. You can
improve mixing by adjusting some processing parameters, but in the end, it will
never be as efficient as a twin-screw compounding extruder.
Here’s a very basic overview of
compounding.
In my experience, the control over color consistency diminishes the farther you
take the colorant away from the compounder. Precolor is usually the most
consistent, followed by masterbatches/concentrates, followed by liquid color or
“at the press” blending. Granted, I’m probably a little biased as I work for a
specialty compounder. :-) Some molders are better than others at maintaining
consistency and liquid color can be done well. It just takes someone dedicated
to learning the process and all the intricacies.
Also, some machine companies are also starting to come out with
“compounding/injection molding machines” which basically combine an extruder
with a molding machine. These new machines will allow molders to compound their
own materials right at the press. The downside is that they will have to hire
engineers who are experienced in materials development to put together the
formulations for them. :-)
-Dave
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In lugnet.color, Dave Sterling wrote:
| |
In lugnet.color, John Patterson wrote:
| |
In lugnet.color, Scott Lyttle wrote:
| |
In lugnet.color, John Patterson wrote:
Scott
|
Thanks for the explanitation. I still would think that if the supplier of
the pellets starts off with a clear plastic and then adds color, it would be
the same for Flextronics starting with a clear plastic and adding color to
make the pellets. Perhaps I am a little dense, but when the pellet supplier
added the color they were the same as Lego or Flexrtonics adding color.
They all start with clear plastic and add color.
-SNIP-
John P
|
John:
Not quite. Flextronics is a molder, while the suppliers they would buy
precolored pellets from are compounders. The difference is all in the method
and intensity of mixing. When a compounder colors a resin like ABS, they do
start with a natural. The pellets are pre-blended with the pigments and/or
dyes along with stabilizers, lubes, and other additives. The preblend is
then put through an extruder. The extruder consists of a metal screw wrapped
by a heated barrel. The preblend is fed in at one end and comes out the
other end in molten strands which are typically cooled in a water bath. The
design of the screw along with the processing conditions (temperature, screw
RPM) determines how much mixing occurs. This is the heart of compounding
technology. Most precolors are done on twin-screw extruders because they
offer the best mixing capabilities.
In contrast when a molder colors resin “at the press”, they are adding the
colorant in some way (liquid color, masterbatch/concentrate, etc.) at the
hopper of the injection molding machine. Mixing is less effective in
injection molding machines because they are primarily designed to melt and
convey materials rather than mix them. The L/d (length/diameter) ratio of
the screw along with the profile of the screw play a part in how much mixing
occurs. Injection molding machines typically have low L/d ratios and
low-compression or general purpose screws which means that minimal mixing
occurs in a molding machine. You can improve mixing by adjusting some
processing parameters, but in the end, it will never be as efficient as a
twin-screw compounding extruder.
Here’s a very basic overview of
compounding.
In my experience, the control over color consistency diminishes the farther
you take the colorant away from the compounder. Precolor is usually the most
consistent, followed by masterbatches/concentrates, followed by liquid color
or “at the press” blending. Granted, I’m probably a little biased as I work
for a specialty compounder. :-) Some molders are better than others at
maintaining consistency and liquid color can be done well. It just takes
someone dedicated to learning the process and all the intricacies.
Also, some machine companies are also starting to come out with
“compounding/injection molding machines” which basically combine an extruder
with a molding machine. These new machines will allow molders to compound
their own materials right at the press. The downside is that they will have
to hire engineers who are experienced in materials development to put
together the formulations for them. :-)
-Dave
|
Thanks, it is starting to clear things up for me. Would a solution be to make
the bricks from one batch, or at least put bricks into the box from the same
mixture? I am somewhat familiar with dye lot variations as I worked in the
needlecraft industry for a number of years and it was critical to match dye
lots. Stitchers were always told to buy enough thread from the same dye lot.
The thread manufactures made it easier in that the box of thread sent to the
stores with 10 balls of yarn or 12 skeins of yarns always came from the same
lot. I see that it is a lot harder in the plastic industry. Around the time
Lego changed the greys, the yarn suppliers changed their grey dye also. There
was such an uproar that they had to go back to the original dye lot and the
wholesale price of all the colors of the yarn from the manufacture went up. John
P
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In lugnet.color, Dave Sterling wrote:
| |
...
In my experience, the control over color consistency diminishes the farther
you take the colorant away from the compounder. Precolor is usually the most
consistent, followed by masterbatches/concentrates, followed by liquid color
or “at the press” blending. Granted, I’m probably a little biased as I work
for a specialty compounder. :-) Some molders are better than others at
maintaining consistency and liquid color can be done well. It just takes
someone dedicated to learning the process and all the intricacies.
...
|
Excellent lesson. This kind of material would have been welcome in this group a
couple of years ago. Better late than never. Thanks for the info.
Doug
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In lugnet.color, John Patterson wrote:
| |
In lugnet.color, Dave Sterling wrote:
| |
In lugnet.color, John Patterson wrote:
| |
In lugnet.color, Scott Lyttle wrote:
| |
In lugnet.color, John Patterson wrote:
Scott
|
Thanks for the explanitation. I still would think that if the supplier of
the pellets starts off with a clear plastic and then adds color, it would
be the same for Flextronics starting with a clear plastic and adding color
to make the pellets. Perhaps I am a little dense, but when the pellet
supplier added the color they were the same as Lego or Flexrtonics adding
color. They all start with clear plastic and add color.
-SNIP-
John P
|
John:
Not quite. Flextronics is a molder, while the suppliers they would buy
precolored pellets from are compounders. The difference is all in the
method and intensity of mixing. When a compounder colors a resin like ABS,
they do start with a natural. The pellets are pre-blended with the pigments
and/or dyes along with stabilizers, lubes, and other additives. The
preblend is then put through an extruder. The extruder consists of a metal
screw wrapped by a heated barrel. The preblend is fed in at one end and
comes out the other end in molten strands which are typically cooled in a
water bath. The design of the screw along with the processing conditions
(temperature, screw RPM) determines how much mixing occurs. This is the
heart of compounding technology. Most precolors are done on twin-screw
extruders because they offer the best mixing capabilities.
In contrast when a molder colors resin “at the press”, they are adding the
colorant in some way (liquid color, masterbatch/concentrate, etc.) at the
hopper of the injection molding machine. Mixing is less effective in
injection molding machines because they are primarily designed to melt and
convey materials rather than mix them. The L/d (length/diameter) ratio of
the screw along with the profile of the screw play a part in how much mixing
occurs. Injection molding machines typically have low L/d ratios and
low-compression or general purpose screws which means that minimal mixing
occurs in a molding machine. You can improve mixing by adjusting some
processing parameters, but in the end, it will never be as efficient as a
twin-screw compounding extruder.
Here’s a very basic overview
of compounding.
In my experience, the control over color consistency diminishes the farther
you take the colorant away from the compounder. Precolor is usually the
most consistent, followed by masterbatches/concentrates, followed by liquid
color or “at the press” blending. Granted, I’m probably a little biased as
I work for a specialty compounder. :-) Some molders are better than others
at maintaining consistency and liquid color can be done well. It just takes
someone dedicated to learning the process and all the intricacies.
Also, some machine companies are also starting to come out with
“compounding/injection molding machines” which basically combine an extruder
with a molding machine. These new machines will allow molders to compound
their own materials right at the press. The downside is that they will have
to hire engineers who are experienced in materials development to put
together the formulations for them. :-)
-Dave
|
Thanks, it is starting to clear things up for me. Would a solution be to
make the bricks from one batch, or at least put bricks into the box from the
same mixture? I am somewhat familiar with dye lot variations as I worked in
the needlecraft industry for a number of years and it was critical to match
dye lots. Stitchers were always told to buy enough thread from the same dye
lot. The thread manufactures made it easier in that the box of thread sent to
the stores with 10 balls of yarn or 12 skeins of yarns always came from the
same lot. I see that it is a lot harder in the plastic industry. Around the
time Lego changed the greys, the yarn suppliers changed their grey dye also.
There was such an uproar that they had to go back to the original dye lot and
the wholesale price of all the colors of the yarn from the manufacture went
up. John P
|
John:
That might work if you were using precolored pellets...but honestly...if you
were using precolor, you wouldn’t see the variation. :-) With both
concentrates and liquid color, there can easily be shot-to-shot variation if
mixing/dispersion is not optimized and/or controlled.
Imagine grabbing a handful of snow. Now take a drop of red food coloring and
drop it on that snow. Now you have a small speck that is really red surrounded
by a bunch of white. This equates to a bunch of natural pellets surrounding a
concentrate red pellet. Now mix the snow up. As you start to mix, the red
spreads out. But it spreads slowly and requires a lot of mixing to get to
uniform color dispersion. Herein lies the problem. You have to put a lot of
work into mixing to get even color.
Now, as a materials supplier, we can add things to the concentrate to aid
dispersion of the color. I can’t comment on any specifics...but the technology
is out there. Most color concentrates can be fairly evenly dispersed and many
companies use this technology. One other thing to keep in mind though is that
certain pigments are harder to disperse due to their chemical makeup/structure.
Organic based pigments can be particularly tricky to disperse. Perhaps some of
the inconsistency comes from the pigment type? I’m not sure, but it’s another
piece of the puzzle to look at. I can almost guarantee that LEGO is looking at
this though. I firmly believe that the inconsistency you saw is just “start-up
jitters” with a new color and new color technology.
Interestingly enough (speaking of new colors and technology), I’ve never heard
anyone make mention of the flow-lines that were present in some of the metallic
colors produced recently. And I’ll quell any complaining right now by telling
everyone that the flow lines in metallics cannot be eliminated...period. :-)
We’ve been trying for years. The only thing you can do is try and gate the part
to hide the flow lines.
Anyway, I’m babbling now. Hope this information is useful.
Best Regards,
Dave
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Hope this information is useful.
Best Regards,
Dave
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It is useful, thanks Dave
John P
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In lugnet.color, David Eaton wrote:
> In lugnet.color, John Patterson wrote:
> > I was emailed by a former employee of Legoland and she said that the
> > bricks are sprayed with a chemical that what blocks UV light.
>
> I believe that although the chemical coating prolongs the life of the model, it
> doesn't mean it will last indefinitely or will never yellow. It just means it
> takes longer to do so.
It is absolutely impossible to create a clear coating that will shield the uv
light forever because of the fact that one has to incorporate some uv absorber
in the coating that will absorb the energy. And transparent ones are not nearly
as efficient as opaque ones. Sooner or later, that energy will degrade the
material that absorbs it and thus the film will fail--i.e. use up the uv
protector. That is the reason clear varnishes and sealers have a very limited
lifetime. Properly pigmented paint will last much longer. Now, the other
solution is to make a clear coating that is pretty much transparent to uv light.
For example, a clear acrylic finish. The finish will last well in uv, but will
not provide protection for the substrate. Therefore, say in the example of wood,
a clear coating of this sort is a poor protector of wood, as it allows the uv to
go through it and degrade the wood underneath.
We are talking clear films here--but if pigments are included then they act as
uv blockers and protect the resin (and also the substrate). In most coatings
systems, your main object is to protect the substrate. Transparent aluminum, a
la Star Trek Whale movie would be a great material to put into a clear acrylic
coating. lol
To me, the solution for LEGO Land models is simply put them under a giant tent
of some kind that would block the uv from reaching the models. Replace the tent
when it wears out. ABS is not an exterior grade material, and I have always
thought that it was pretty dumb to put wonderful expensive models outside.
When in Billund, they were experimenting with coating their models with
essentially an automotive grade acrylic clear coat with uv inhibitors in it.
Unprotected and exposed to direct uv from sun, the abs resin would degrade and
the when it did the gloss of the brick would diminish and the colors would fade.
Just like high gloss paint will eventually lose its shine.
Synthetic dyes--dyes are materials that actually dissolve in the resin-are in
most circumstances more susceptible to uv light because their organic chemical
bonds are broken down by the energy of uv.
Pigments, which are many times inorganic and do not dissolve but rather are
dispersed into the resin, most times provide a much better resistance to uv. For
example the TiO2 used in white bricks provides good uv resistance, but the abs
that wets the TiO2 is still susceptible to yellowing caused by the breakdown of
the bonds of the abs molecules. Perhaps a bit of zinc oxide in the pigment mix
would help mitigate yellowing--it does so in paint resins that are susceptible
to yellowing. I am not really an abs expert, but at one time was a paint
formulator. In fact worked for a company that was the first in USA to make and
sell a quality exterior Acrylic house paint. But I am confident that to get the
pigments to disperse, one had to add dispersing agents and it is a very
difficult thing to get just the right amount and right kind to maximize
dispersion. And these additions add further complexity to the system and in
most times cause undesirable side effects (as well as additional costs). Add
heat, shear of mixing, chemical changes induced by the heat, chemical changes
induced by the cooling process, etc. etc. and you come up with a very, very
complex system, Much trial and error and research has to be done to maximize qc.
Of course much of this is done by the resin and pigment suppliers—but each
recipe is unique and each is complex with all kinds of things going on at a
molecular and particle level.
Trust me--it is a very complex issue.
I know this is absolute heresy, but honestly speaking from a scientific point of
view, the best way to insure your mocs have consistent color and maximum
protection would be to --beware of heresy--paint them with a high quality, well
pigmented acrylic paint. And then keep them out of the sun.
Another alternative solution would be, that since many times the degradation
occurs at the surface of the plastic—simply resurface by sanding and polishing
and coating with clear coat.
.
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SNIP
Granted, liquid color has it’s place...I just
Very interesting article.
I think the molded plastics business is in the same state of affairs that the
paint industry was in the 50’s and 60’s in that they now need to respond quickly
to the market preferences for colours as stated in the article. The solution in
the paint industry was to ubiquitous colour machine and the mixing of colours at
the point of purchase. I actually worked for many years with a company that
pioneered the use of the color machine. This whole revolution changed the way
that color was used in the home--I mean now we have literally millions of
different hues and shades available to the consumer.
But it is a difficult process--as each colorant works differently in each media.
The strength of the pigment has to be very strictly controlled. It has to
contain pigment specific dispersants and other additives. The base of the paint
has to be tested for each pigment and also the combinations of them. etc. etc.
However, the flexibility is terrific. One only has to stock a few bases, a few
colorants, and one has the ability to create an almost unlimited variety. If and
when the technical issues can be overcome in the molded plastics business, it
will open up a whole host of “Designer Colors”. Martha Stewart LEGO colors,
Ralph Lauren LEGO colors, lol. Authentic Williamsburg colored bricks. lol
The long term advantages of coloring on the spot are overwhelming for many
products, imho.
It was a very difficult transition in the paint industry, but what it did do was
to allow small manufacturers to compete with the large ones, small stores to
compete with large ones, since the product line was greatly shortened and the
amount of dead inventory was essentially reduced to nothing. Small runs of many
different colors could be produced--even a run of as small as a quart.
The use of liquid pigments (which are solid pigements dispersed in a liquid of
some type) is that it can be measured volumetrically in a contiunuous process.
But really do not know much about how is done in injection molding.
Tommy ARmstrong
The BrickEngraver
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In lugnet.color, Dave Sterling wrote:
| |
Interestingly enough (speaking of new colors and technology), I’ve never
heard anyone make mention of the flow-lines that were present in some of the
metallic colors produced recently. And I’ll quell any complaining right now
by telling everyone that the flow lines in metallics cannot be
eliminated...period. :-) We’ve been trying for years. The only thing you
can do is try and gate the part to hide the flow lines.
|
Do you mean the ‘swirl’ effect seen on some metallized bricks? I actually like
that effect. :)
Steve
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