Subject:
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Insult to Injury (was Order Cancellations)
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Newsgroups:
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lugnet.market.shopping
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Date:
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Thu, 20 Jul 2000 12:37:26 GMT
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Reply-To:
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Rob Doucette <LUGNET@DOUCETTENET.stopspamCOM>
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Viewed:
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1002 times
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I received this from KB Kids (dis)service:
================================
Hello Robert,
Thanks for writing to KBkids.com!
Your order, #W1199121, shows the items to be listed correctly.
Unfortunately,
your order also shows to be cancelled, because we could not bill the card
when
it was ready to ship in our warehouse. We can replace the order if you
wish,
but we will need to verify both the billing address, and credit card
information, to ensure that the order will process correctly. I sincerely
apologize for this inconvenience, and thank you for your patience.
Thank you again for writing to KBkids.com! Should you have further
questions,
our help section at http://www.kbkids.com/help/service.html is the simplest
way
to find an answer. If your question is not answered there, please feel free
to
contact us at service@kbkids.com.
Sincerely,
John R.
_________________________
KBkids.com Customer Care
http://www.kbkids.com/
Email: service@kbkids.com
Fax: 303-692-6993
EMAC0040
==========================================
Isn't that a hoot... its not our lack of inventory control, its your
billing information!!
--
-Rob.
=============================
New sets and parts for sale or trade:
http://www.doucettenet.com/lego/
"Rob Doucette" <rob.doucette@worldnet.att.net> wrote in message
news:Fxz2KG.J11@lugnet.com...
>
> "David W. Speck" <dwspeck@us.ibm.com> wrote in message
> news:FxysvA.2Cq@lugnet.com...
> > No offense
> > intended
>
> None taken ;-)
>
> I'll say one thing about KB (and WalMart and WB stores for that matter), I
> feel no remorse (or guilt or whatever) when taking advantage of mispriced
> merchandise in their stores...
>
> -Rob.
>
>
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Message has 1 Reply:
 | | Re: Insult to Injury (was Order Cancellations)
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| Rob, (...) Of course its's your fault because Kbkids.com has a lousy e-commerce system, a lousy ordering system, and some inept people. Come on Rob! ; ) Scott S. -- Systems Administrator-Affiliated Engineers -> (URL) Page -> (URL) LEGO Parts at (...) (24 years ago, 20-Jul-00, to lugnet.market.shopping)
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Message is in Reply To:
| | Re: Order Cancellations
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| "David W. Speck" <dwspeck@us.ibm.com> wrote in message news:FxysvA.2Cq@lugnet.com... (...) None taken ;-) I'll say one thing about KB (and WalMart and WB stores for that matter), I feel no remorse (or guilt or whatever) when taking advantage of (...) (24 years ago, 20-Jul-00, to lugnet.market.shopping)
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