Subject:
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Re: Order Cancellations
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Newsgroups:
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lugnet.market.shopping
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Date:
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Wed, 19 Jul 2000 20:46:29 GMT
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Reply-To:
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Rob Doucette <lugnet@^ihatespam^doucettenet.com>
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Viewed:
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1122 times
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"David W. Speck" <dwspeck@us.ibm.com> wrote in message
news:FxyCnx.L01@lugnet.com...
> That's what bothers me. We just say "Oh well". Is that it? I find it
> upsetting to see items move from BackOrdered to Canceled. First it was • the
> WBStore, then Wal-Mart and now KBKids. This seems to be a growing trend • with
> on-line shopping, retailers can easily recover from "unexpected demand" by
> simply canceling orders or ending sales early. Another recent encounter • was
> with E-Stamp software and a free HP printer after rebate. That's another • area,
> I know, and it took a lot of calling and arguing to get the rebate honored • (as
> they ended the sale a week early, but did not post the early closure on • their
> website). But should we just accept this? Or is there something we can • do
> about it?
I have extremely low expectations of most on-line stores, and in this case,
almost zero time invested, which allows me to say "Oh Well..."
If I had received a store promo flyer in the mail, called the store to hold
the sets for me, driven across town to Kay Bee and had my order canceled it
would be a different story.
I have taken the time to send extremely well thought out critiques of
on-line experiences and they have all dropped into a black hole, never to be
replied to ... correcting the evils of on-line toy stores does not make it
onto my radar screen.
To those of you who would like to take this up as a 'cause', you have my
full support (sincerely, I'm not being sarcastic).
-Rob.
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Message has 1 Reply:
 | | Re: Order Cancellations
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| (...) I know how you feel, as I have been fighting a number of these battles in the last few months. And I hope you did not think I was replying directly about your "Oh well..." comment. I was just using that sentiment, which many have expressed and (...) (24 years ago, 19-Jul-00, to lugnet.market.shopping)
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Message is in Reply To:
| | Re: Order Cancellations
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| My order for Amazon Ancient Ruins was also canceled today, however the on-line status still shows the item as BackOrdered. That's what bothers me. We just say "Oh well". Is that it? I find it upsetting to see items move from BackOrdered to Canceled. (...) (24 years ago, 19-Jul-00, to lugnet.market.shopping)
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