Subject:
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Re: Bulk Bricks and LEGO auctions
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Newsgroups:
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lugnet.lego.direct
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Date:
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Fri, 15 Feb 2002 17:31:16 GMT
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Viewed:
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592 times
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<snip>
----- Original Message -----
From: "Larry Pieniazek" <lpieniazek@mercator.com>
> I've done work in facilitation and one common technique in determining
> causes or solutions to problems is to brainstorm up lots of possible
> answers. But after you have generated that massive list, you need to
> compress it down to something workable. You do that BEFORE you let people
> vote on which ones are causative.
I agree and disagree. 1st) I agree that at some point you have to combine
similar answers and the scores associated with them. 2nd) I disagree that
it has to take place immediately. (ie: prior to the end-user seeing it)
> That step is lacking and thus you're not going to get good answers. That • was
> taught in facilitation 101.
>
> Another example from an older survey about buying habits. It asked "where • do
> you get your LEGO", and the already input choices shown me when I voted • were
> "walmart", "WalMart" , "Kmart" , "K-Mart", and "K-Mart and Walmart". Which
> of those 5 should I have picked? What difference is there, really, between
> "walmart" and "WalMart" ???
>
> Dump this company's sexy technology (which wasn't thought out well, it's
> just some dotcommers half baked idea) and do a serious effort to compress
> answers. Or realise that you're not going to get good data.
I see it as a great opportunity for LEGO to gather information... Good and
Valid data. BUT, they do need to combine similar results. Someone needs to
be sitting on the backend looking for similar or exact matches and combining
them. *I don't know that they are, but I don't know that they aren't
either*
I recommend that we 'insist' that someone follow up... instead of
'insisting' that they change the survey or survey software.
(here is an interesting side-note) Isn't our discussion here somewhat
parallel to the survey results. We all basically agree, but usually have
something a little diffrent to add. Now, I guess, Jake will have to combine
our responses 8-)
Joseph
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Message is in Reply To:
 | | Re: Bulk Bricks and LEGO auctions
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| <snip> I agree with Allan and Kerry and Ben. The survey technology, while catchy and sexy and pretty to look at and all that, is, in my view, fundamentally flawed. There needs to be a way to compress similar answers together and revote or reweigh (...) (23 years ago, 14-Feb-02, to lugnet.lego.direct)
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