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 Color / *1109 (-20)
  Re: Reply 6: Issues vs. Mistakes
 
(...) This is good news! Actually, this would have been an excellent reply to the requests for clarification in the discussion about the list. (...) Oh, come on. I'm not as stubborn as you think ;-) (...) Well, of course it's "colour" - It't not the (...) (20 years ago, 21-Mar-05, to lugnet.color, lugnet.lego)
 
  Re: Reply 6: Issues vs. Mistakes
 
(...) I'm working with Dan from Peeron, colleagues and others to finalize the color chart namings. We should have that soon. The reasons for the delay are long, involved, and uninteresting. Rest assured, that internal communication on the subject (...) (20 years ago, 18-Mar-05, to lugnet.color, lugnet.lego, FTX)
 
  Re: Reply 6: Issues vs. Mistakes
 
(...) Source? (...) According to the List of Lego colours at Peeron, No. 5 is "Brick Yellow". This is the only internal name I know. Is there an official source where they call the colour Nr. 5 "Beige"? (...) I think this whole tread started with (...) (20 years ago, 18-Mar-05, to lugnet.color, lugnet.lego)
 
  Re: Reply 6: Issues vs. Mistakes
 
(...) That would indeed be very useful. I was among several people in the (URL) original> Universal Color thread asking for clarification of the list, which to my knowledge, has not yet been forthcoming. Marc Nelson Jr. (URL) Marc's Creations>> (20 years ago, 18-Mar-05, to lugnet.color, lugnet.lego, FTX)
 
  Re: Reply 6: Issues vs. Mistakes
 
(...) Boy, talking about communication issues... If the company itself can't pick a single name for a color and stick with it, what else can we trust them with? How someone can call "tan" "brick yellow" with a straight face, I just don't know. -- (...) (20 years ago, 18-Mar-05, to lugnet.color, lugnet.lego)
 
  Re: Reply 6: Issues vs. Mistakes
 
(...) I don't get it. How has the situation changed since Jake stated that the company wouldn't be switching back? We knew (unless Jake was flat-out-lying, which I seriously doubt was happening) that the people responsible for the color change, and (...) (20 years ago, 17-Mar-05, to lugnet.color, lugnet.lego)
 
  Re: Reply 6: Issues vs. Mistakes
 
(...) I'm keeping out of the color discussions, but I can answer this one. The 'Beige' on the list IS what we know as Tan. At LEGO, this color is known both as 'Brick Yellow' and also 'Beige' - color number 05 on the LEGO color chip pallette. Quite (...) (20 years ago, 17-Mar-05, to lugnet.color, lugnet.lego)
 
  Re: Reply 6: Issues vs. Mistakes
 
In lugnet.color, Christian Treczoks wrote: <snip> (...) <snip> (...) For me, you've just lost your credibility. You're saying one thing in one post--'it's all about the communication--if they just said they're sorry but they can't change it now due (...) (20 years ago, 17-Mar-05, to lugnet.color, lugnet.lego)
 
  Re: Reply 7: Businesses, Customers and Trust
 
Dear Leonard, Just a small correction and addition here: The "American Mindset" annotation relates to the example of Davids experience with Lego fixing a problem, and how exited he was that they actually did this, not to the starting paragraph. (...) (20 years ago, 17-Mar-05, to lugnet.color, lugnet.lego)
 
  Re: Reply 6: Issues vs. Mistakes
 
David Eaton wrote: > Actually, is that true? At the time, was JVK in a position to reverse > the color change? He wasn't the CEO back then. IIRC he was a vice > president of some sort? Was he even in charge of that division of > Lego? I honestly (...) (20 years ago, 17-Mar-05, to lugnet.color, lugnet.lego)
 
  Re: Reply 6: Issues vs. Mistakes
 
(...) Yep, 15K in about 4.5 years...but that's not 10 a day average. That's more like 14 per day (considering holidays, weekends, and vacation time - Granted, I work a great many weekends, holidays, and evenings, but I'd rather not start considering (...) (20 years ago, 16-Mar-05, to lugnet.color, lugnet.lego)
 
  Re: Reply 7: Businesses, Customers and Trust
 
(...) -snip- (...) Would it change anything if the word was "dispassionate"(1) rather than objective. The idea that David is trying to express is whether an opinion is being clouded by excessive emotionalism. Maybe it is just an uniquely American (...) (20 years ago, 15-Mar-05, to lugnet.color, lugnet.lego)
 
  Re: Reply 6: Issues vs. Mistakes
 
(...) Actually, is that true? At the time, was JVK in a position to reverse the color change? He wasn't the CEO back then. IIRC he was a vice president of some sort? Was he even in charge of that division of Lego? I honestly don't know, I'm just (...) (20 years ago, 15-Mar-05, to lugnet.color, lugnet.lego)
 
  Re: Reply 7: Businesses, Customers and Trust
 
(...) North Americans only, or South Americans too? (20 years ago, 15-Mar-05, to lugnet.color, lugnet.lego)
 
  Re: Reply 4: A simple case of communication courtesy
 
(...) Acknowledged. (...) What other duties does Jan have? I had the impression that CD was a fulltime job for him. (...) Yep. I can understand that. In ye olden days I had times where I had to process (i.e. at least read enough to see wether it was (...) (20 years ago, 15-Mar-05, to lugnet.color, lugnet.lego)
 
  Re: Reply 7: Businesses, Customers and Trust
 
(...) There is no such thing as an "objective opinion". It's either - or. Objective: "Colour change is wrong for these reasons: ..." Opinion: "I cannot accept the CEOs apology" I don't consider myself "burned" here. I've been hit by the colour (...) (20 years ago, 15-Mar-05, to lugnet.color, lugnet.lego)
 
  Re: Reply 6: Issues vs. Mistakes
 
(...) As I stated before, I consider proper, hands-on results over a thousand meetings and apologies. When I make a mistake, my duty is to fix the mistake and "mop up" whatever problems were caused by the existence of this problem. I consider this (...) (20 years ago, 15-Mar-05, to lugnet.color, lugnet.lego)  
 
  Re: Reply 2: The PaB walls
 
(...) They dont even have to do too much special for this, just send to PaB whatever minifigs/minifig parts/minifig accessories (headgear, neck/backgear, tools etc) happen to be lying around the wherehouse or that they happen to be producing for (...) (20 years ago, 15-Mar-05, to lugnet.color, lugnet.lego)
 
  Re: Reply 4: A simple case of communication courtesy
 
(...) Ok, I fully understand the volume to be staggering. Thus I make this suggestion: As soon as you get a chance, contact you favorite IT guy in house.. ask him about setting up an auto response/receipt acknowledgement for incoming external mail. (...) (20 years ago, 14-Mar-05, to lugnet.color, lugnet.lego, FTX)
 
  Re: Reply 7: Businesses, Customers and Trust
 
In lugnet.color, Christian Treczoks wrote: <snip> (...) ANd this is exactly the point where you put in concrete terms that you've been too close to th ehobby to have an objective opinion--you've been 'burned too much', in your opinion, by TLC. I (...) (20 years ago, 14-Mar-05, to lugnet.color, lugnet.lego)


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