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(...) John; Fill me in here. What am I missing? (17 years ago, 16-Aug-07, to lugnet.ambassadors, FTX)
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(...) Don't you think that he should know about Susan? Someone even told me about the tooth fairy John P (17 years ago, 16-Aug-07, to lugnet.ambassadors, FTX)
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All I know is right now shop@home is suffering badly. a lot of shipments with wrong things, but then to make it worse, they sometimes seem to feel it's ok to pressure the person into paying for what they shipped that was wrong. Not something I have (...) (17 years ago, 16-Aug-07, to lugnet.ambassadors, FTX)
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In lugnet.ambassadors, Damon Burke wrote: <snip> (...) <snip> (...) Uhhhhh, hem...haw. Forget it; I don't have the heart. JOHN (17 years ago, 16-Aug-07, to lugnet.ambassadors, FTX)
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(...) I have had only positive experiences with Lego Customer Service. When I was eight or nine I wrote customer service to get replacements for some broken pieces. Not only did I get the pieces, but also a hand signed letter from Susan Williams, (...) (17 years ago, 16-Aug-07, to lugnet.ambassadors, FTX)
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(...) I talk to Lego customer service almost weekly. I have had very good service from them and they try. My only complaint is that they do not know how to answer difficult questions or any history (except for one person that will search out an (...) (17 years ago, 16-Aug-07, to lugnet.ambassadors, FTX)
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My experience has been positive. There have been times when pieces were missing or damaged from a set including sticker sheets that were folded, bent and unable to be applied and customer service has always sent the missing pieces. Never had the (...) (17 years ago, 15-Aug-07, to lugnet.ambassadors)
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(...) I've always had great service in regards to getting replacement parts, including the time LEGO sent me an entire RC unit for the dune buggy set, no charge, when mine stopped working. The only negative experience I've had was a few weeks ago (...) (17 years ago, 15-Aug-07, to lugnet.ambassadors, FTX)
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I have learned that you must phone as to use the designated web/email system can be useless. The last time I had a query I used the web form which then produced two emails. The first was an automated "we'll get to your concern, thanks for filling (...) (17 years ago, 15-Aug-07, to lugnet.ambassadors, FTX)
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(...) Yes, thats exactly the type of thing I was looking for. Thank you. (17 years ago, 15-Aug-07, to lugnet.ambassadors)
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(...) I think it's spelled Lagos, and it's in Nigeria. No wonder they didn't know how to answer ;-). (...) I have, and it's been significantly positive... but I've learned never to call on weekends. I've had missing parts... which have always been (...) (17 years ago, 15-Aug-07, to lugnet.ambassadors)
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Hello all, We have been asked to get gather some testimonials from AFOLs regarding the service of LEGO consumer services. Please respond to this post with any information you would like passed on. If you've interacted with them, please let us know (...) (17 years ago, 15-Aug-07, to lugnet.general, lugnet.ambassadors, FTX)
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| | Re: The Official "Issues List"
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(...) No problem. Technic is one of many themes of Lego but many see it as the most distant from the traditional brick, and of late with design innovations, has distanced it self even further. Technic styled Lego was introduced almost 40 years ago (...) (17 years ago, 12-Aug-07, to lugnet.ambassadors, FTX)
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(...) would you mind going into a little more detail on this? i'm not quite sure what you are refering to. ondrew (17 years ago, 10-Aug-07, to lugnet.ambassadors, FTX)
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(...) Did you forgot to mention the issue about the increase in colour standardisation which has been frequented in the .technic news group or did you just forget to list it in the sidebar? Steve (17 years ago, 10-Aug-07, to lugnet.ambassadors, FTX) !
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(...) Indeed. Particularly when they're studying subjects as diverse as PDHPE, LOTE, HSIE, T&D or EES, and/or for important examinations like GCEs, HSC, ACTs or SATs. Cheers Richie Dulin (17 years ago, 10-Aug-07, to lugnet.ambassadors, lugnet.off-topic.fun, FTX)
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(...) Indeed. Particularly when they're studying subjects as diverse as PDHPE, LOTE, HSIE, T&D or EES, and/or for important examinations like GCEs, HSC, ACTs or SATs. Cheers Richie Dulin (17 years ago, 10-Aug-07, to lugnet.ambassadors, lugnet.off-topic.fun, FTX)
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(...) Thanks I will kept that list. I guess I am just too old and perfer the forgotten art of writting. Reminds me of the Army where every other word was an acronym. Guess it really helps kids text message while they are in school and the teacher is (...) (17 years ago, 10-Aug-07, to lugnet.ambassadors, FTX)
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(...) RL = "real life". Sometimes written IRL, "in real life". HTH (Hope that helps:-) Check out (URL) this> acro list made by Shiri Dori, too! JOHN (17 years ago, 9-Aug-07, to lugnet.ambassadors, FTX)
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(...) I didn't say that Lego should care, I said that I cared. They might care in that the US is their biggest market. And if it wasn't for the US they would probably be out of business right now. I am not sure but I bet that the Bionicle movies (...) (17 years ago, 9-Aug-07, to lugnet.ambassadors, FTX)
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