Subject:
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Re: Feedback solicitation
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Newsgroups:
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lugnet.market.theory
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Date:
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Tue, 19 Oct 1999 13:47:58 GMT
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Viewed:
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387 times
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Richard Franks wrote:
>
> In lugnet.market.theory, Mike Stanley writes:
> > There are some good people selling things on eBay. There are also a
> > lot of losers selling tons of crap on there who think they're
> > "better" than anyone with less than 100 comments.
>
> That is *their* problem, until it becomes *your* problem - ie people choose not
> to buy from you as they didn't have to spend an hour reading your feedback.
> This is why I feel that soliciting for feedback can be justified.
I don't think you have to spend an hour reading someones feedback. When
evaluating a seller, I look for a reasonable positive rating (the larger
the transaction, the higher I look for). I do go in and look at the
comments. What I do is look at the first screen or two to see that there
is good positive feedback relating to sales. I also try to look at all
the negative feedbacks. Usually I ignore them because I see a seller who
has a 100+ rating with a handfull of negative feedbacks which are
complaints by buyers who seemed trigger happy about a communications
problem. I did chose not to buy from one seller who had several negative
feedbacks about poor packing (including fairly recent ones). One seller
who I bought from once who didn't pack very well, I bought again from,
but mentioned that the first time the packaging was not very good (and
described why I felt it inadequate - constructive criticism here). I
chose to hold off leaving feedback on the first sale. When the 2nd sale
was delivered with good packing, I then left positive feedback.
--
Frank Filz
-----------------------------
Work: mailto:ffilz@us.ibm.com (business only please)
Home: mailto:ffilz@mindspring.com
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Message is in Reply To:
 | | Re: Feedback solicitation
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| (...) Fair enough, I tried not to pass any judgement as I do believe that what Larry is asking about is neither 'right' or 'wrong'. The only real point that I was trying to make is that doing something just because everyone else does it isn't (...) (25 years ago, 19-Oct-99, to lugnet.market.theory)
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