Subject:
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Re: FOTW at KMART
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Newsgroups:
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lugnet.market.shopping
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Date:
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Mon, 13 Sep 1999 15:25:22 GMT
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Viewed:
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312 times
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Mike Stanley wrote:
>
> A friend of mine who managed a software store once politely told an
> enraged customer who demanded to be sold a game that was mistakenly
> marked $5.99 instead of $59.99 that he would not do so. When the
> customer screamed false advertisement he said something like, "Sir,
> this product was not "advertised" at that price, it was mistakenly
> labeled that way by someone who started here yesterday and made an
> error when using a price gun. I'll make sure he receives better
> training on the price gun and I'll be happy to sell the game to you
> for the price you can see clearly here in my computer, but I will not
> knowingly lose $54 because you think you deserve to profit from his
> mistake."
>
> He probably lost a customer that day, but I think it was the right
> thing to do.
I'm no lawyer, but I have heard that that store was legaly obliged to
sell that game for the marked price. I was told that by a retail
manager while being trained on how to be a cashier when I was a kid. It
could as easily be an urban legend kind of thing, but you never know.
--Chris
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Message has 1 Reply:
 | | Re: FOTW at KMART
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| It is law in Michigan. There is also a law about scanning items wrong, if the price is different, you get 10X the amount of difference between prices. I always changed the price if it was marked wrong when I was a cashier at Meijer. Scott S. (...) (25 years ago, 13-Sep-99, to lugnet.market.shopping)
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Message is in Reply To:
| | Re: FOTW at KMART
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| (...) Good deal. I assume there's no point in me hitting the Kmarts now, which is ok - I'm too busy spending money on DVDs. :) (...) I've actually seen and heard of stores refusing to honor mislabeled products. 'Course, that normally ticks off the (...) (25 years ago, 11-Sep-99, to lugnet.market.shopping)
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