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 LEGO Company / LEGO Direct / 2096
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Subject: 
Reducing the level of chatter in lugnet.lego.direct
Newsgroups: 
lugnet.admin.nntp, lugnet.lego.direct
Date: 
Tue, 6 Mar 2001 00:09:12 GMT
Viewed: 
69 times
  
The lugnet.lego.direct group is special in that it is a direct communication
channel with LEGO (or, more specifically, the business subunit of LEGO known
as LEGO Direct, located in New York City).  It's intended for two-way
discussions with LEGO rather than about LEGO, and as such it isn't intended
for fan-to-fan chatter.  (Not that there's anything wrong with chatter -- it
just shouldn't be happening in the .lego.direct area.  Lots of other places
for that.)

The following is a proposal to reduce the level of chatter in the
lugnet.lego.* newsgroups:

-=-=-=-=-=-=-=-

Allow discussion in lugnet.lego.* between AFOLs and TLC employees (both
directions), but not among AFOLs.  That is, if you tried to post a follow-up
in lugnet.lego.*, your post might be rejected.  If this is the case, you
could always post elsewhere.  Here's the rule table.

   Existing Post     Followup Post    Accept or reject
   -------------     -------------    ----------------
   TLC employee      AFOL             Yes, accept
   TLC employee      TLC employee     Yes, accept
   AFOL              AFOL             No, reject
   AFOL              TLC employee     Yes, accept

More concretely, the newsserver would look at the 'References:' and 'From:'
headers to determine the point in the table.

If the new article was going into lugnet.lego.direct (wholly or crossposted)
then the headers would be checked for this.  If the parent article (the one
that the new one is replying to) was posted by someone from a lego.com email
address, then they would be considered a TLC employee for the purposes of
the above table; otherwise they would be considered an AFOL.

In other words, basically, what this says is:  AFOLs aren't allowed to
interact directly with one another in the .lego.direct area; AFOLs are
allowed to interact with TLC employees there and vice-versa, and TLC
employees are allowed to interact with other TLC employees.

Does that make any sense?  The purpose of this is to help enforce -- in a
fully automated way -- the requirement that the .lego.direct group be kept
free from chatter.  We can cite this post until we're blue in the face:

   http://news.lugnet.com/lego/direct/?n=6

but it's too easy to forget in the heat of the moment.

-=-=-=-=-=-=-=-

This is something Suzanne and I and Eric Joslin (local AFOL and NELUG member
and good friend up the street) met about and discussed a couple weeks ago.
We think this would be a workable solution.  The biggest challenge is
probably the wording in the error message when a message is rejected.

--Todd



Message has 5 Replies:
  Re: Reducing the level of chatter in lugnet.lego.direct
 
(...) And darn it -- Murphy's Law -- embarrassing case in point -- I forgot to set the followups on the above post to lugnet.admin.nntp. Please, if you reply to the above post, manually direct your reply to lugnet.admin.nntp and not to both that and (...) (24 years ago, 6-Mar-01, to lugnet.admin.nntp, lugnet.lego.direct)
  Re: Reducing the level of chatter in lugnet.lego.direct
 
(...) <snip> Is there really enough traffic from the LEGO Direct end to justify this?I've seen a lot of posts on this group go unanswered by LEGO Direct.They may not need to give a definite answer but at least acknowledge that they have seen the (...) (24 years ago, 6-Mar-01, to lugnet.admin.nntp)
  Re: Reducing the level of chatter in lugnet.lego.direct
 
(...) If you do this, please create a newsgroup (lugnet.lego.direct.talk perhaps) where such AFOL-AFOL messages are encouraged to be sent. --Bill. (24 years ago, 8-Mar-01, to lugnet.admin.nntp)
  Re: Reducing the level of chatter in lugnet.lego.direct
 
(...) Seems logical to me. Perhaps instead of an error message for a rejected message, have it automatically "bumped" to a followup group of some kind - lugnet.lego.direct.followup or something. SRC StRuCtures L#765 (24 years ago, 13-Mar-01, to lugnet.admin.nntp)
  Re: Reducing the level of chatter in lugnet.lego.direct
 
Holy cow! I kept this message open on my desktop since it first appeared so that I could think about it and then remember to reply to it. It was message 317 in this group. The latest now is 680! Brutal. Anyhoo... (...) Todd, I agree 100% that the (...) (24 years ago, 21-Mar-01, to lugnet.admin.nntp, lugnet.lego.direct)

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