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Rich Manzo wrote:
>
> "Doing some late night
> > shopping?"
> >
> > Well, considering my late night shopping involves Meijer between 11:00PM
> > - 2:30AM in the morning, I responded, "I guess."
> >
> > As he was scanning, I inquired about getting a memory card, since they
> > are very small, and most stores lock them away. He asked some lady, and
> > said no. I then said, "Well, most stores lock them up because they are
> > easy to shoplift."
> >
> > He then said. "Oh, thanks for the info." Like I was going to steal one
> > or something.
> >
> > The transaction was finally done, and he handed me my receipt and
> > change, and then said, "Here's your receipt, I hope you don't take a few
> > parts out and then return the set."
> >
> > I looked at him, and said, "Sir, I have been buying LEGO sets for 20
> > years now, and I returned one so far." I walked out then, leaving him
> > with a puzzled look on his face.
> >
> > What is this guy's problem? I have dealt with enough stores and
> > policies, etc., where I know the game, I know the rules, and I know how
> > to treat people. You never ask the kind of questions this malcontent
> > did, much less accuse me twice of shoplifting. Is this the service we
> > can expect from TRU and other stores? And people wonder why I like
> > U-Scans! No cashier, I do it myself, no questions. I am very glad I used
> > the Geoffrey dollars toysrus.com gave me to buy those, because I would
> > have wanted a refund, just to tick this guy off. What a horrid example
> > of poor service. I am looking forward to LEGO Direct.
> >
> > Any other people had experiences like this before? Why do people behave
> > like this? I never would do anything near the sort when I was a cashier.
> > You don't ask when someone brings a party pack of condoms and a 12 pack
> > of beer if they are going to have fun, or get some, etc. It is called
> > courtesy.
> >
> > Scott S.
<snipped>
>
> So I then left the store. However later on that day, after that managers
> shift was over, got dressed in a white shirt and tie, and went back to finish
> taking inventory. Nobody came up to me that time.
> The strangest part of this is that I cant even file a complaint. Who can I
> file it to? Not the manager. Did I do anything wrong?
Interesting experience and query. I have myself begun to collect stock
position information for various stores which have NOS lying around.
Typically I do this where they insist on sticking with MSRP. This allows
me to locate a particular set if someone wants it. Usually I carry a
small yellow pad and a pencil. While no one has spoken to me about it, I
have had one or two odd looks from store employees. More often, other
customers have assumed that I was an employee. I try my darndest to keep
a low profile.
Ray
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Message is in Reply To:
 | | Re: Toys R Us Experience
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| "Doing some late night (...) I have the ultimate TRU rudeness story. About 1 week ago, I was taking inventory of the lego sets for my site (coming soon) and a clerk comes up to me and the following occured- Clerk- "what are you doing?" Me- "taking (...) (25 years ago, 31-Dec-99, to lugnet.market.shopping, lugnet.market.theory)
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