Subject:
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Re: Tired of Paying for Dirty, Discolored and Damaged LEGO
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Newsgroups:
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lugnet.market.shopping
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Date:
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Thu, 18 Apr 2002 16:50:43 GMT
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Viewed:
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252 times
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> Questions for Sellers (I don’t really expect any answers to these questions)
>
> - Do some sellers consider “excellent” or “good” condition to be based
> solely on the fact that the piece is simply intact without any regard to
> discoloring or the fact that dirt is caked on the piece?
> - Obviously, the point of BrickLink is for sellers to relieve themselves of
> unwanted parts. Are there some sellers then who think it’s okay to slide a
> few useless parts in orders here and there in order to profit from pieces
> that otherwise they’d be unable to sell if described honestly?
> - And as a follow-up to the previous question – is this practice of slipping
> a few cruddy parts in orders here and there based on the belief that buyers
> aren’t going to consider it worth the hassle to complain about and return
> these pieces?
> - Do some sellers believe that “Let the Buyer Beware” is the basis of doing
> business on BrickLink? That is, if the seller provides no description of
> the item and someone buys it then they’re just out of luck because there’s
> an assumption that pieces are sold “as is” with no guarantee of condition.
> - Would these sellers consider it my fault because I didn’t ask for a
> truthful report about the condition of each and every part I’m interested in
> prior to actually purchasing it? If this is the case should I also inquire
> about the parts that are described as being in “excellent” condition since
> as I’ve learned this word doesn’t seem to have universal meaning among sellers?
> - OR are these sellers operating on “good faith” because in their opinion,
> experience and use of LEGO they honestly believe there’s nothing wrong with
> building with discolored and damaged pieces?
I will answers these questions...
In my store I NEVER would sell anything that looked abused without
describing what was wrong with it. And really, if a piece is that bad I
would never sell it in the first place. In a few cases I have found a piece
that sold and it happened to be of less quality than I would have sold
without a description, I gave the customer a refund on that part but I sent
it along with the rest of the order anyway with an explanation. Then they
can decide for themselves whether they want to use it or not.
I mean face it, we are all human and there are late nights (early mornings)
that I have sorted parts and listed parts for many hours, only to come back
the next day and find one or two parts that I couldn't believe I missed
thier flaw! But I then adjust my inventory and delete how ever many bad
parts there were.
If I list a part as excellent it means it is in almost like new condition,
with very very minor flaws that can only be seen after studying the piece.
Or it could be a part that I used once in a creation and that was it. So
technically they look new without any flaw.
I don't believe in ripping off people. So if anyone ever buys something from
me and is not happy with thier purchase I would refund thier money or give
them credit to buy something else. Which, I am proud to say, has never
happened! :)
BTW thanks for the good referral to my shop!
~Roxanne of BrickParts
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