Subject:
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Re: K-Mart Sale
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Newsgroups:
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lugnet.market.shopping
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Date:
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Thu, 13 Dec 2001 21:49:55 GMT
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Viewed:
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309 times
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I am inspired by your writings. Power to the people!
sun
In lugnet.market.shopping, Todd Thuma writes:
> I can confirm most of what has been said here in this thread, K-Mart is the
> worst of that style of store that I have been in. I compare this to Target,
> Wal-Mart, Meire's, etc. I wouldn't be surprised if in the not-to-distant future
> K-Mart folded as a chain. I get the feeling from friends, family and
> aquaintences that the uncleanliness and the unkept shelves lead many people to
> go elsewhere. I have even heard that Wal-Mart managers rally employees under
> the cry, "Keep it better than K-Mart." And if you do not have a Target, you
> should find the nearest one to you and travel there for vacation. It's
> seriously worth it in my opinion.
>
> As for the sales, K-Mart simply does what you tell them. I went in once on an
> advertized sale, buy one get one 1/2 off. There were no restrictions and all
> sets, new and old, were included. They also had several Adventurers sets
> (dozens and dozens of the Egyptian in another part of the store) that were
> marked to incredibly low prices.
>
> I decided to purchase one of each of the Egyptian sets that they had to offer.
> The $90 set was marked down to $25 and I layed that up on the counter with a
> $15 set that I believe was originally $40. They told me it wasn't discounted
> and I assured them that the discount sticker made it so. She said that I must
> have stolen a pricing gun and placed that on there myself.
>
> Well, I asked to see the supervisor, took him back to the discount shelf where
> I got it, in the middle of the seasonal items and not in with the toys. All of
> the sets there marked the same and he said he would give me the discount.
> On the way back to the counter checkout, he told me that they hadn't had time
> to remove the discount stickers from the boxes and that the night crew would
> hear about this.
>
> When I got to the register the manager helped the cashier assist me with my
> purchase. When the sets rang up, he had to discount them with his magical key.
> Then when the final bill didn't add up correctly the cashier stopped him from
> leaving. She said this isn't right, it also gave me the 1/2 off on the second
> LEGO Set purchase. He paused and said that they would have to ring it up again,
> after my credit card had cleared. I reminded him that all sales on discounted
> items are final as the sign indicated and that it was unfortunate that his
> company and his staff couldn't keep up, but that was hardly my fault. He tried
> to explain the situation to me, but I insisted that the laws, which generally
> protect the business man and his profits, were quite clear and they protected
> the consumer in this case. He finally relented and I was allowed to leave the
> store with my $100 purchase (which amounted to nearly $350 dollars in savings
> over the original price of the LEGO items purchased that day I had many more
> things in my cart, all LEGO sets).
>
> I returned to the store 2 weeks later and the Egyptian Adventure sets were
> still in the same place with the same mark down. Long after the buy one get one
> 50% off sale had lapsed. I guess they never quite got around to it.
>
> I return to that store quite often. I usually spend 30 minutes sorting the
> LEGO shelves for them out of the goodness of my heart, and so that I can find
> everything. Some of the employees think I am a LEGO Rep. I never buy anything
> there unless it's on sale. I have even taken to wirting the price of things on
> the product with a grease pencil prior to go to the register. Most of the time,
> nearly 90%, the price in the add or on the shelf is not the price at the
> register. This goes for everything, not just LEGO Products
>
> Some of the employees that have worked there longer than a year do not even
> argue with me any more. They simply discount the item as I instruct them to do
> and we leave ammicably. If they are new, I usually have to ask them to bring a
> supervisor or manager over, which they are happy to do. Many of them think
> their manager will back them up, but they don't. The managers know me and they
> simply ask the cashier to move aside while they insert the magical key.
>
> I never have to raise my voice. I simply explain it to them calmly and quitely.
> I make no effort to move from the line or the register until I have reviewed
> the receipt. If there are any errors, I have the cashier correct it
> immediately. This always requires a manager and they sometimes ask me to move
> to the service counter. I kindly refuse, stating the error was made here and it
> can be corrected here.
>
> If you have ever been stuck in line behind me, my appologies. I wish I had
> photos of the dirty looks and tape recordings of the statements made by people
> stuck behind me. I could really write an interesting book about this, but I
> have only one thing to say. We have this attitude in our daily activity that
> seems to say that we must do what the store manager or the establishment tells
> us to do. I don't feel that way.
>
> If K-Mart cannot hire enough employees to keep the lines short, then it is not
> up to me to be expiedent at the cost of being defrauded by a company that can't
> rectify the advertized price with the price in the computer. I waited patiently
> while those before me have been taken adavantage of by the giant corporation.
> So I simply decided a long time ago that I wouldn't be taken advantage of when
> its my turn. I check my receipt and when everything is okay I say thank you an
> leave. Don't ask me to step out of line so that the situation can be resolved
> while you defraund more innocent citizens. And if your one of those innocent
> citizens, do not be angry at me, be angry at the corporation that treats us
> like idots and expects us not to care.
>
> Are you paying teller fees for using your bank? I electronically deposit and
> they charge me $3.00 every time I see a teller beyond my one freebe per month.
> I say NO! Every time I need a teller at a bank I go see the manager. I ask for
> the fee to be waved and they do it. Why should I have to pay for them to have
> my money. I earned it and they provide the service. Since when am I the
> convenience for the business.
>
> Sorry for the rant, but I guess this has bothered me more than my demeanor has
> suggested.
>
> The moral of the story is.... If it's worth your time to plead your case, then
> you usually get it your way.
>
> I have never walked out of K-Mart without getting it my way. If I ever do, I
> intend to have my money refunded to me immediately and walk out and never, I
> mean never, return. I like Target better anyway.
>
> Thank you for your vaulable time in reading this.
>
> Todd
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Message has 1 Reply:
 | | Re: K-Mart Sale
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| AMEN! Thank you, Todd, for writing this! It was just the reframing I needed. I loved the part about them making a mistake, but you pointing out that clearance sales were final. Awesome! I consider myself a proactive consumer, but it's very helpful (...) (23 years ago, 14-Dec-01, to lugnet.market.shopping)
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Message is in Reply To:
| | Re: K-Mart Sale
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| I can confirm most of what has been said here in this thread, K-Mart is the worst of that style of store that I have been in. I compare this to Target, Wal-Mart, Meire's, etc. I wouldn't be surprised if in the not-to-distant future K-Mart folded as (...) (23 years ago, 13-Dec-01, to lugnet.market.shopping)
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