Subject:
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Re: S@H screwed up my order
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Newsgroups:
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lugnet.market.shopping
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Date:
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Wed, 11 Dec 2002 18:21:40 GMT
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Viewed:
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404 times
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In lugnet.market.shopping, Larry Pieniazek writes:
> Excellent, spot on advice, Allan!
>
> I left my favorite paragraph intact but snipped all the rest.
>
> In lugnet.market.shopping, Allan Bedford writes:
>
> > Chances are, knowing this company's reputation, that things will never get
> > beyond step one. But again... we cannot simply allow a company to become
> > complacent or arrogant. For a company who sells toys, making money is a
> > gift. They need to earn and maintain our respect and happiness in order to
> > deserve that gift.
>
> I agree, Customer Service of LEGO on a good day is about as good as it gets.
> I expect that it won't get beyond step one. What kind of upsets me sometimes
> is that it sometimes seems that other divisions within LEGO don't make the
> job of the harried Customer Service Rep very easy, with some of the
> decisions they make.
>
> I'd also like to give props to Bert Waters. He's right, and he has good
> advice to everyone... Don't let one bad experience with LEGO sour you on the
> company and don't let one loud poster sour you on LUGNET.
>
> ++Lar
Allan's a great writer. Thanks for the nice words Larry. I've put my foot in my
mouth posting on LUGNET before, but if I didn't laugh at my own foibles, I'd
loose a lot of sleep. LUGNET is my favorite site and Maggie Cambron is LUGNET's
number one shopper!
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Message has 1 Reply:
 | | Re: S@H screwed up my order
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| (...) Well, that explains why my virtual ears were burning today! :-) Maggie (also donning Target soccer mom riot gear-- be glad you don't live anywhere near me Jon!) (22 years ago, 12-Dec-02, to lugnet.market.shopping)
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Message is in Reply To:
| | Re: S@H screwed up my order
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| Excellent, spot on advice, Allan! I left my favorite paragraph intact but snipped all the rest. (...) I agree, Customer Service of LEGO on a good day is about as good as it gets. I expect that it won't get beyond step one. What kind of upsets me (...) (22 years ago, 11-Dec-02, to lugnet.market.shopping)
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