Subject:
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Re: Garage Doors Cancelled! (was Re: Trains, Garage Doors and more, oh my!)
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Newsgroups:
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lugnet.lego.direct
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Date:
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Wed, 9 May 2001 12:39:26 GMT
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Viewed:
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756 times
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In lugnet.lego.direct, Charles Eric McCarthy writes:
> Mr L F Braun wrote:
> [snip]
> > > > > 5187 Bricks with Groove and Garage Panels
> >
> > I ordered a few small batches. The last time was two sets on
> > Saturday, when the set briefly appeared back on the available
> > list. Those have been shipped, the last group this morning.
> [snip]
>
> Thanks for the info, Lindsay. This makes it clear that your
> Saturday order jumped forward in the queue, ahead of those of
> us who ordered this item on Thursday or Friday. It appears
> that shop-at-home was not willing to call you on Monday
> or Tuesday to cancel these items from your order, even after
> they found out on Monday that there was a backlog of earlier
> internet orders.
Not necessarily so. I ordered via the web on Saturday,
and I have not yet received any packages from those dates.
The only items I have received were those ordered last
Wednesday and Thursday. I did get one box that had an
item "backordered"; they hadn't told me that this was the
case when I called, so they may not be telling me everything.
> Perhaps they have separate queues for internet and phone orders,
> and in a case of conflict the phone orders have total priority
> over the internet orders, regardless of when they were placed.
> That would explain things, although it doesn't make it fair.
Yeah, it sucks, but hold the holy fire until we see what
actually shows up. It may not be as unfair as we fear. :)
best
Lindsay
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