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Subject: 
Re: Garage Doors Cancelled! (was Re: Trains, Garage Doors and more, oh my!)
Newsgroups: 
lugnet.lego.direct
Date: 
Wed, 9 May 2001 12:39:26 GMT
Viewed: 
733 times
  
In lugnet.lego.direct, Charles Eric McCarthy writes:
Mr L F Braun wrote:
[snip]
5187 Bricks with Groove and Garage Panels

   I ordered a few small batches. The last time was two sets on
   Saturday, when the set briefly appeared back on the available
   list. Those have been shipped, the last group this morning.
[snip]

Thanks for the info, Lindsay.  This makes it clear that your
Saturday order jumped forward in the queue, ahead of those of
us who ordered this item on Thursday or Friday.  It appears
that shop-at-home was not willing to call you on Monday
or Tuesday to cancel these items from your order, even after
they found out on Monday that there was a backlog of earlier
internet orders.

   Not necessarily so.  I ordered via the web on Saturday,
   and I have not yet received any packages from those dates.
   The only items I have received were those ordered last
   Wednesday and Thursday.  I did get one box that had an
   item "backordered"; they hadn't told me that this was the
   case when I called, so they may not be telling me everything.

Perhaps they have separate queues for internet and phone orders,
and in a case of conflict the phone orders have total priority
over the internet orders, regardless of when they were placed.
That would explain things, although it doesn't make it fair.

   Yeah, it sucks, but hold the holy fire until we see what
   actually shows up.  It may not be as unfair as we fear.  :)

   best

   Lindsay



Message has 1 Reply:
  Re: Garage Doors Cancelled! (was Re: Trains, Garage Doors and more, oh my!)
 
Hi everyone (especially Eric and others concerned about their garage doors)- Sorry to follow myself up, but I have Information and Updates relevant to your beefs with S@H Europe. (...) And this was in fact true. The boxes I got today had a total of (...) (24 years ago, 10-May-01, to lugnet.lego.direct)

Message is in Reply To:
  Re: Garage Doors Cancelled! (was Re: Trains, Garage Doors and more, oh my!)
 
Mr L F Braun wrote: [snip] (...) [snip] Thanks for the info, Lindsay. This makes it clear that your Saturday order jumped forward in the queue, ahead of those of us who ordered this item on Thursday or Friday. It appears that shop-at-home was not (...) (24 years ago, 8-May-01, to lugnet.lego.direct)

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