Subject:
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Re: Garage Doors Cancelled! (was Re: Trains, Garage Doors and more, oh my!)
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Newsgroups:
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lugnet.lego.direct
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Date:
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Tue, 8 May 2001 18:40:02 GMT
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Viewed:
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450 times
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You are not alone. Let the cancellations begin....
Steve
In lugnet.lego.direct, Charles Eric McCarthy writes:
> Jake McKee wrote:
> >
> > Also, I wanted to mention one general note about online ordering through
> > Shop At Home. In order to avoid overselling products and having to cancel
> > orders once a product is sold out, there is a cut off when the product
> > inventory reaches a certain point.
>
> I'm very sorry to say, this feature is *not* working.
>
> I placed my order for some of the spare parts packs early on May 3,
> all of which (except 5162) were listed as "Available".
> (5162 was listed as "Backordered").
> In fact, they remained listed as "Available" for many hours after
> I placed my order.
>
> I just now got an email stating these items are no longer available:
>
> 5138 Castle Accessories
> 5393 Hats and Wigs
> 5187 Bricks with Groove and Garage Panels
> 5162 Fences and Gates
>
> and my order was being *Cancelled* and replaced by a new "P" series
> order without these items.
>
> I am really suspicious that I got knocked to the back of the queue
> for some reason and I am wondering why. Did anyone else get a
> cancellation notice like this?
>
> Jake, right now I am a *very* unhappy customer.
>
> /Charles Eric McCarthy/
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