Subject:
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Re: Have they done it again?
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Newsgroups:
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lugnet.general
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Date:
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Fri, 23 Nov 2001 00:03:47 GMT
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Viewed:
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451 times
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> In lugnet.general, James Brown writes:
> In lugnet.general, Allan Bedford writes:
> > > In lugnet.general, Tim Courtney writes:
> > > Yeah, I noticed that too. It would be nice if they had a person dedicated
> > > to being a community liason. Engaging in dialogue in a somewhat official
> > > capacity. The person who could be responsible for replying to the comments
> > > to the announcement - engaging conversation and letting the conversation get
> > > somewhere and develop some solid ideas. Then run with them.
> >
> > Here's a way to work the 'liason' person into the budget. Fire the person
> > and/or team who developed the Jack Stone line, and use that salary to hire
> > someone to handle direct communication with their customers. And no, I'm
> > not entirely kidding here.
>
> I understand and agree with (many of) your concerns, but I think you're
> wanting Brad to do things he flat out can't. Brad is "the man" with respect
> to LEGO Direct, but he can't tell other divisions of LEGO what to do, or
> spend their money, which is what you're asking for here. Remember, it's
> Brad and LEGO Direct that are interacting with us here, not Kjeld and LEGO.
> There *is* a difference.
>
> If Ford Motor Cars sells you a Pinto and the engine explodes, complaining to
> Ford Heavy Trucks isn't going to solve anything. It just takes time that
> could be used to make trucks.
You're totally correct James.
I'm not picking on Brad. I didn't mean for my post to come across as a
personal attack and it certainly wasn't meant to be.
But two issues are still outstanding...
1) I do think some of the replies to Brad's posts deserve some follow-up of
some kind. I don't think that's unreasonable.
2) How does a fan of this company, who isn't part of the AFOL community get
their voice heard? Right now LEGO Direct seems to be the only open channel
of communication. If there's a better, or more direct one to the top, I'd be
interested in hearing about it.
Regards,
Allan B.
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Message is in Reply To:
 | | Re: Have they done it again?
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| (...) I understand and agree with (many of) your concerns, but I think you're wanting Brad to do things he flat out can't. Brad is "the man" with respect to LEGO Direct, but he can't tell other divisions of LEGO what to do, or spend their money, (...) (23 years ago, 22-Nov-01, to lugnet.general)
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