Subject:
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Re: Walmart special on Droid Developer Kit
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Newsgroups:
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lugnet.market.shopping
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Date:
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Sat, 18 Nov 2000 05:07:25 GMT
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Viewed:
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688 times
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Yesterday at about 5:30PM EST I ordered 2 sets, online at $24.97.
I had noticed the 24.97 price on the search engine about 3 days ago.
At that time they rang up as 99.97 (ouch!) I just kept checking and
they finally came up correctly priced in my shopping cart yesterday.
I didn't even think of calling their customer service line. I'm glad
they are making it right for everyone.
On Sat, 18 Nov 2000 00:56:23 GMT, "David W. Speck"
<dwspeck@us.ibm.com> wrote:
> In lugnet.market.shopping, Alfred Speredelozzi writes:
> > Well,
> >
> > It must be a mistake in thier database, cause it still shows up as $24.96 in • the
> > search results list when I search for "droid." I suppose we should have • assumed
> > mistake here. :)
> >
> > (When you go to order, it comes up as $54.83 as Todd says below.)
> > -Alfred
>
> Don't always give up. I had seen a price discrepancy on Wal-Mart.com
> previously and by calling their help line (1-800-966-6546, 24 hours a day, 7
> days a week), I was able to order at the price I saw on the search panel. They
> have told me there policy is that you (the customer) get the lower price of any
> price discrepancy. A policy I admire.
>
> I am on the phone with them now. They are checking with their "communications"
> department to try to help. And now will call back. Waiting...
>
> No response from the first rep, but I called back and they are trying to place
> the order at the lower price (but the site is not accepting it :-) Trying to
> transfer to "communications"... no one home. OK, got "communications", and
> they can't order it either. So, waiting for another callback - but they "will
> straighten it out."
>
> So, as you can see, it's not an easy process, but persistence is the key. No
> deception, just explain the error and ask if you can order it at that price.
>
> Happy Shopping ;o)
>
> "All opinions expressed are my own."
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Message has 1 Reply:
 | | Re: Walmart special on Droid Developer Kit
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| Incredible! Thanks to the original poster of this thread. I called Wally World yesterday after noticing the price discrepancy was still on their site. Not wanting to push my luck on the pricing error, I originally asked for two sets at the $24.97 (...) (24 years ago, 19-Nov-00, to lugnet.market.shopping)
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