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In lugnet.general, David Eaton wrote:
> In lugnet.general, Michael Hall wrote:
> > I just got back from my local toy store (I won’t
> > name which one yet) and was told that I couldn’t by large amounts of Lego
> > from them anymore. This seemed really odd to me. I’m friendly with everyone
> > in the store and know most of them on a first name basis. The assistant
> > manager was really annoyed because I spend any where from $500-$1500 a week
> > in the store. She said she was told by her district manager that she could be
> > accused of being my distributor. I have his phone number and have tried
> > calling him, but haven’t gotten a response.
> >
> > What really gets me is that while I do part out and sell some of the parts I
> > buy, at least half of it I keep for myself and my boys. I pay full retail and
> > don’t get a discount from them, so I don’t know why they would turn away a
> > good paying customer.
>
> Wow, that's CRAZY. I guess maybe I could see them worried about the stocking
> situation-- since IIRC Toys R Us managers can't control their inventory, they
> just get what's sent to them (assuming this is TRU or some store with a similar
> policy). Keeping the shelves stocked so they're presentable IS a valid concern,
> after all. But seriously-- they're *begging* for you to shop elsewhere.
>
> And where being a distributer goes, shouldn't that be Lego's concern? Lego does
> admittedly have strict policies about who's allowed to sell their sets in a
> retail-type environment, but I don't think there's anything they can do if
> you're selling them secondhand. Nor should the store you're buying them from be
> on the hook since they're not required to inquire the purposes for your
> purchases (say THAT 3 times fast!).
>
> Did they say how much you ARE allowed to buy at a time? If you came in every 2
> hours and bought a set, would that be any better? Or if you waited a month and
> then bought 200 sets at once?
>
> Legally, I guess they *can* choose not to sell to you for no reason at all, just
> like Vegas casinos can choose not to let you play if you're winning too much and
> they suspect you of cheating. But seriously, to me that just sounds ridiculous.
>
> DaveE
For a while, they were sending lots of sets and I was buying a good deal of
them. The shelves weren't close to empty and I would leave some for the kids to
buy. For some reason, that changed about three or four weeks ago, when they
stopped getting any Lego at all in on their trucks. When I asked the manager
about it, she said that she's never seen anything like this before. Normally,
the distribution is based on what the top sellers in the store are. She said
that Lego has been #1 for a few months (because of me), but now that they aren't
sending any, that has changed.
There are now about 2-3 different sets with about 5 each on the shelf. What
makes me more curious is that there is another store of the same chain about 20
miles down the street and they have fully stocked shelves. I know most of the
employees there as well and they've told me that they are still getting Lego
deliveries. The prices are the same and I've bought bunches of stuff from them
as well, but I would rather support the one that is closer to my house.
I don't know if they aren't sending any more Lego to this specific store or what
the deal is. I can't wait to get a hold of this district manager and find out
what the real deal is.
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