Subject:
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Re: Chrome Knights now at LEGO Shop At Home?
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Newsgroups:
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lugnet.lego.direct
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Date:
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Sat, 14 Oct 2000 16:55:01 GMT
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Viewed:
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1221 times
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Hey Everyone,
I just tried to order the Chrome Knights sets via S@H, but the operator told me
that they don't have any of those set numbers.... Is there something special that
you have to mention to order them? Are they all sold out? Or is it just that the
Weekend staff can't handle specials? If anybody has the answer out there, please
lmk; I would really like to own a set of the Chrome pieces and I live on the West
Coast where Lego apparently doesn't care enough about collectors to sell these
specialized sets.
Brad Justus wrote:
> OK -- it took a little longer than we thought, but we've secured a supply of
> the LEGO "Chrome Knights" sets. They are now available from LEGO Shop At Home
> (1.800.453.4652) for $4.99 each. Currently, only sets 4816, 4817, and 4818 are
> in stock; we're still working on 4819 and hope to have that one available soon
> as well.
>
> These sets are known at LEGO as "HTO" sets -- for high traffic outlet, e.g.
> supermarkets, drug stores, convenience stores, etc. -- and are intended to
> complement existing LEGO themes and build interest in the LEGO brand in
> establishments where you might not otherwise see our products. In the US and
> Canada, you won't be seeing these in the "usual" places like Wal-Mart,
> Toys "R" Us, K Mart, Target, and so on, though they are more readily and
> widely available at retail in Europe.
>
> However, we will aim always to have these items available through LEGO Shop At
> Home in addition to their HTO distribution. Consequently, we've also got our
> hands on current LEGO Soccer and LEGO Dino Island HTO items. These are sets
> 3412 through 3414 (LEGO Soccer, available for $4.99 each) and sets 5911
> through 5914 (LEGO Dino Island, available for $2.99 each).
>
> Currently, all of these are available through LSAH in the United States and
> Canada only; we are working on securing an additional supply for LEGO Shop At
> Home in Europe.
>
> In future, it is our goal to make as much of our global product assortment
> available through LEGO Shop At Home -- both in North America and Europe (and
> elsewhere as we expand -- as is possible. In some instances, we will be able
> to offer certain items only in limited markets or even not at all. For a
> variety of different reasons, some items have distribution restrictions. For
> example, we can't sell the Shell sets at all due to the nature of our
> agreement with Shell. And we can -- for the moment -- sell LEGO Studios only
> in the US and Canada. But when we *can* make any of our products available, we
> will. If we don't, please understand that there is a good reason for it.
>
> One more thing... the final countdown is running for LEGO Shop At Home online.
> Keep checking back at LEGO.com for news.
>
> Until then... Play Well.
>
> -- Brad
>
> Brad Justus
> Senior Vice President, LEGO Direct
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Message has 2 Replies:
 | | Re: Chrome Knights now at LEGO Shop At Home?
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| Jared, When I called the regular S&H number, I received the same response. They then forwarded me to a customer service # where they recognized the numbers, but still had limited information. Thanks to 2 phone lines and LUGNET, I was able to verify (...) (24 years ago, 14-Oct-00, to lugnet.lego.direct)
| | | Re: Chrome Knights now at LEGO Shop At Home?
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| (...) me (...) that (...) the (...) please (...) West (...) Nah, we just eat 'em all on the East Coast before they get to you. Actually, the truth is that the weekend staff are contractors who handle the overflow; they can't do S@H Specials or (...) (24 years ago, 15-Oct-00, to lugnet.lego.direct)
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