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 LEGO Company / LEGO Direct / 711
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Subject: 
Re: the best laid plans of mice and men
Newsgroups: 
lugnet.lego.direct
Date: 
Mon, 11 Sep 2000 08:14:00 GMT
Viewed: 
1081 times
  
Don't worry about it Brad, personally, I'm used to being dissapointed by your
company. :-|

Scott A

In lugnet.general, Brad Justus writes:
As many of you are aware, tomorrow (September 11) is the scheduled launch date
for the new LEGO.com (aka "LEGO.new"), which features a new interface and
content architecture as well as the introduction of LEGO Shop At Home online
and to several countries in Europe.

However, we have elected to delay the launch of LEGO.new for a few days in
order to resolve some last-minute technical issues. Consequently, rather than
the previously scheduled launch date of tomorrow we anticipate going live by
the end of this week.

We have also decided not to introduce online shopping until early October, but
LEGO Shop At Home will still begin its European activities when the site goes
live this week. Toll-free phone numbers will be posted on the site, along with
the available assortment and pricing. Direct-to-consumer sales will take place
initially in the UK, Ireland, Germany, Austria, the Netherlands, Belgium, and
Luxembourg. Sweden and Denmark will be able to order by the end of September;
as previously announced, Switzerland will be added in November. LEGO Shop At
Home catalogs will also be mailed in the UK and Germany in October.

We have received many inquiries regarding when we intend to introduce LEGO
Shop at Home to countries not being served in the initial launch. We can't at
this time give specific dates, or provide details beyond those in my previous
post. We are working hard to bring the service to as many countries as
possible as quickly as possible, and will announce any developments as soon as
plans are sufficiently concrete.

We know that there is a great deal of excitement and interest in our new
Internet offering -- and believe me, no one is more excited or interested than
we at LEGO! (And no one more disappointed that we are not going live
tomorrow.) But of course we cannot launch until we are confident that we can
deliver an experience and online product that is worthy of the expectations
held by our consumers and ourselves. We are going to great lengths to ensure
that we do. Hence this small delay.

We thank you in advance for your patience; please hold on to your interest
just a little bit longer. And as always, Play Well.

-- Brad

Brad Justus
Senior Vice President, LEGO Direct



Message has 6 Replies:
  Re: the best laid plans of mice and men
 
"Scott A" <s.arthur@hw.ac.uk> wrote in message news:G0pqvC.5or@lugnet.com... (...) your (...) Its my understanding that Brad and the LD team have been working very hard on the new launch, and really, what's a few days' delay? Cut them a little (...) (24 years ago, 11-Sep-00, to lugnet.lego.direct)
  Re: the best laid plans of mice and men
 
For someone to go out of their way to inform Lugnet of announcements, etc.... it sure does seem like we could be a tad bit more grateful... not hateful... G (24 years ago, 11-Sep-00, to lugnet.lego.direct)
  Re: the best laid plans of mice and men
 
(...) <sigh> Really? Dissapointed (sic)? I've seen *great* strides made by TLC. Think about where we were even 3 years ago-- the advent of Town Jr, pre-SW, pre-LLC, (pre-orange;-) Heck, now we have a TLC big-wig who actually listens to and cares (...) (24 years ago, 11-Sep-00, to lugnet.lego.direct)
  Re: the best laid plans of mice and men
 
In lugnet.lego.direct, Scott A wrote: [snipped one-liner] Scott, Was there any point to your response, other than scoring a cheap shot? My take on Brad's latest posting is this: it's common for technical projects (new software, new web pages, etc) (...) (24 years ago, 11-Sep-00, to lugnet.lego.direct)
  Re: the best laid plans of mice and men
 
(...) LOL! Can anyone say "junior"? I know this post has caused some controversy, but I did think it was funny. I also think serious points could be drawn from it too. Juniorized pieces are a legitimate gripe for many of us. High price/piece ratios (...) (24 years ago, 12-Sep-00, to lugnet.lego.direct)
  Re: the best laid plans of mice and men
 
(...) Scott, Do What I'm doing down here in Australia. Have very little to no expectations. That way you're rarely disappointed, and occasionally pleasantly surprised. Glad to say I haven't been disappointed yet ;) Santosh (24 years ago, 12-Sep-00, to lugnet.lego.direct)

Message is in Reply To:
  the best laid plans of mice and men
 
As many of you are aware, tomorrow (September 11) is the scheduled launch date for the new LEGO.com (aka "LEGO.new"), which features a new interface and content architecture as well as the introduction of LEGO Shop At Home online and to several (...) (24 years ago, 10-Sep-00, to lugnet.lego.direct, lugnet.lego.announce, lugnet.announce, lugnet.market.shopping, lugnet.general) ! 

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