Subject:
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Re: the best laid plans of mice and men
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Newsgroups:
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lugnet.lego.direct
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Date:
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Mon, 11 Sep 2000 08:14:00 GMT
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Viewed:
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1221 times
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Don't worry about it Brad, personally, I'm used to being dissapointed by your
company. :-|
Scott A
In lugnet.general, Brad Justus writes:
> As many of you are aware, tomorrow (September 11) is the scheduled launch date
> for the new LEGO.com (aka "LEGO.new"), which features a new interface and
> content architecture as well as the introduction of LEGO Shop At Home online
> and to several countries in Europe.
>
> However, we have elected to delay the launch of LEGO.new for a few days in
> order to resolve some last-minute technical issues. Consequently, rather than
> the previously scheduled launch date of tomorrow we anticipate going live by
> the end of this week.
>
> We have also decided not to introduce online shopping until early October, but
> LEGO Shop At Home will still begin its European activities when the site goes
> live this week. Toll-free phone numbers will be posted on the site, along with
> the available assortment and pricing. Direct-to-consumer sales will take place
> initially in the UK, Ireland, Germany, Austria, the Netherlands, Belgium, and
> Luxembourg. Sweden and Denmark will be able to order by the end of September;
> as previously announced, Switzerland will be added in November. LEGO Shop At
> Home catalogs will also be mailed in the UK and Germany in October.
>
> We have received many inquiries regarding when we intend to introduce LEGO
> Shop at Home to countries not being served in the initial launch. We can't at
> this time give specific dates, or provide details beyond those in my previous
> post. We are working hard to bring the service to as many countries as
> possible as quickly as possible, and will announce any developments as soon as
> plans are sufficiently concrete.
>
> We know that there is a great deal of excitement and interest in our new
> Internet offering -- and believe me, no one is more excited or interested than
> we at LEGO! (And no one more disappointed that we are not going live
> tomorrow.) But of course we cannot launch until we are confident that we can
> deliver an experience and online product that is worthy of the expectations
> held by our consumers and ourselves. We are going to great lengths to ensure
> that we do. Hence this small delay.
>
> We thank you in advance for your patience; please hold on to your interest
> just a little bit longer. And as always, Play Well.
>
> -- Brad
>
> Brad Justus
> Senior Vice President, LEGO Direct
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Message has 6 Replies:
 | | Re: the best laid plans of mice and men
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| "Scott A" <s.arthur@hw.ac.uk> wrote in message news:G0pqvC.5or@lugnet.com... (...) your (...) Its my understanding that Brad and the LD team have been working very hard on the new launch, and really, what's a few days' delay? Cut them a little (...) (24 years ago, 11-Sep-00, to lugnet.lego.direct)
| | | Re: the best laid plans of mice and men
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| (...) <sigh> Really? Dissapointed (sic)? I've seen *great* strides made by TLC. Think about where we were even 3 years ago-- the advent of Town Jr, pre-SW, pre-LLC, (pre-orange;-) Heck, now we have a TLC big-wig who actually listens to and cares (...) (24 years ago, 11-Sep-00, to lugnet.lego.direct)
| | | Re: the best laid plans of mice and men
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| In lugnet.lego.direct, Scott A wrote: [snipped one-liner] Scott, Was there any point to your response, other than scoring a cheap shot? My take on Brad's latest posting is this: it's common for technical projects (new software, new web pages, etc) (...) (24 years ago, 11-Sep-00, to lugnet.lego.direct)
| | | Re: the best laid plans of mice and men
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| (...) LOL! Can anyone say "junior"? I know this post has caused some controversy, but I did think it was funny. I also think serious points could be drawn from it too. Juniorized pieces are a legitimate gripe for many of us. High price/piece ratios (...) (24 years ago, 12-Sep-00, to lugnet.lego.direct)
| | | Re: the best laid plans of mice and men
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| (...) Scott, Do What I'm doing down here in Australia. Have very little to no expectations. That way you're rarely disappointed, and occasionally pleasantly surprised. Glad to say I haven't been disappointed yet ;) Santosh (24 years ago, 12-Sep-00, to lugnet.lego.direct)
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