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In lugnet.lego, Jake McKee wrote:
> In lugnet.lego, Marc Nelson, Jr. wrote:
[ ... snipped ... ]
>
> I know there are some things with the voting that needs double checking. I've
> talked to the team working on the site and they are currently looking into
> it.
[ ... snipped ... ]
As long as you are looking into things, can you check on Tech Support Request
response times? How long should one expect to wait for follow up regarding a
Tech Support request? I followed the Tech Support links to this page:
http://www.lego.com/eng/service/techsupportcontactus.asp
I submitted the problem I am having with LDD about a week ago but have yet to
receive any response or acknowledgement. I understand that LDD is a "free"
download however some acknowledgement to a Tech Support Request would be nice.
Thanks,
Mike
--
Mike Walsh - mike_walsh at mindspring dot com
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