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In lugnet.events, Timothy Gould wrote:
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I’m not sure why you think any LEGO Ambassadors will see questions in a
thread which has nothing to do with LEGO Ambassadors but since I’ve spotted
it I’ll respond with my LA hat planted firmly on my head.
The quality control issue has been brought to LEGO’s attention through the LA
programme on many occasions and there have been many responses from LEGO to
these queries. I’m really not sure what you want added. It’s on repeated
public record that LEGO weren’t happy with Flextronic and that they’ve had
quality control issues over the past few years.
I’m not going to waste my or TLGs time taking it over there again. It’s
already been answered.
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Here’s my thing. The Flextronics deal was
announced just over two years ago, in
2006. Jake responded to issues raised
over part quality just over four years ago, in 2004. That says to me that while
Flextronics might be largely responsible for the inconsistent colors, and part
breakages over the last two years (I’ve had a few black cheese wedges crack at
the base of the sloped surface recently, so I’ve seen some of that), there’s
still an underlying issue in mold allignment, and it’s been around at least
twice as long as Flextronics was involved in the process. If you build a stack
of bricks and look at it from the end, you will see that some of the bricks look
like they’ve been pushed over to one side. If you look at the bottom of some
bricks, you will see that one wall might be twice as thick as the opposite wall.
The cited allowable part variance is supposed to be no more than 1/10mm, which
should not be visible to the naked eye. While the interior dimension and
exterior dimension might both fall within that range, it is evident that the
wall thickness does not. The only way those could both be true is if the mold
halves were not properly alligned, and I’d like to know if this is an issue that
they are aware of, and if they are doing anything to address it.
As for the history of this specific problem, I believe I posed it to Steve Witt
at NMRA-07, and I also believe that he had not heard of that possibility before
(it’s been over a year now, the discussion happened at a bar, he’d had a few
drinks, I was tired from a long day, and I could be mistaking this discussion
with the one I know we had over my theory on the reason behind the infamous
color change). What I do know is that I have never heard any sort of official
comment on mold allignment. I’ve heard about unspecified physical quality
issues, inconsistent coloration of parts, and how they were unhappy with the
whole Flextronics deal, but not a single word about the possibility of sloppy
mold allignment. So, since the LEGO Ambassadors are supposed to be representing
the fan community at large, I hereby request that someone represent me on this
issue, or point me to a place where it has been made public (which I have been
unable to find).
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Message has 2 Replies:
 | | Re: LEGO Quality Control
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| In lugnet.events, David Laswell wrote: --snip-- (...) Passed on. I'll be sure to pass any answer back as soon as I have access to one. Tim (16 years ago, 3-Sep-08, to lugnet.ambassadors, FTX)
| | | Re: LEGO Quality Control
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| I actually had a pretty long and very interesting discussion with Bjarke Schønwandt at BrickFair about the whole color issue. I am pretty much of an expert in color quality control-it was my job for many many years to make sure batch to batch color (...) (16 years ago, 4-Sep-08, to lugnet.ambassadors, FTX)
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Message is in Reply To:
| | Re: LEGO Quality Control
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| (...) I'm not sure why you think any LEGO Ambassadors will see questions in a thread which has nothing to do with LEGO Ambassadors but since I've spotted it I'll respond with my LA hat planted firmly on my head. The quality control issue has been (...) (16 years ago, 15-Aug-08, to lugnet.events, FTX) !
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