LEGO SYSTEM Trains : 18473


Trains / 18473	18472 \| 18474

Subject:	3737 parts pack again a disappointment
Newsgroups:	lugnet.trains, lugnet.lego.direct
Date:	Thu, 21 Nov 2002 18:49:19 GMT
Highlighted:	(details)
Viewed:	1101 times

Hello trainheads, I just received an order of two 3737 train wagon parts today. And for the third time...both wagon plates were warped beyond use! Does LEGO® take notice of their parts/set quality at all, or am I talking to a brick wall? This is getting ridiculous. -Harvey

Message has 4 Replies:

		Re: 3737 parts pack again a disappointment
Call 1-800-233-8756 (Lego consumer affairs), have Lego send you replacement pieces. Scott (...) (22 years ago, 21-Nov-02, to lugnet.trains, lugnet.lego.direct)

		Re: 3737 parts pack again a disappointment
(...) the few times that i've ordered this part has turned me off ordering train packs altogether. thankfully there's bricklink. no, i never bothered calling for a replacement, i figured the replacements would be just as warped -- instead i stuck (...) (22 years ago, 21-Nov-02, to lugnet.trains, lugnet.lego.direct)

		Re: 3737 parts pack again a disappointment
(...) While I know someone else mentioned stacking a few together and let them sit over time, I have another solution that works well you just have to be extremely careful. If you have a toaster oven or just an oven heat it up in one of them. Don't (...) (22 years ago, 22-Nov-02, to lugnet.trains, lugnet.lego.direct)

		Re: 3737 parts pack again a disappointment
(...) Well, today I got not two...but three outstandingly straight wagon plates from LEGO®. When it comes to customer service, LEGO® is the hands-down winner I must say! -Harvey (22 years ago, 3-Dec-02, to lugnet.trains, lugnet.lego.direct)

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