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In lugnet.trains, Harvey Henkelman writes:
> Hello trainheads, I just received an order of two 3737 train wagon parts
> today. And for the third time...both wagon plates were warped beyond use!
> Does LEGO® take notice of their parts/set quality at all, or am I talking to
> a brick wall? This is getting ridiculous. -Harvey
Well, today I got not two...but three outstandingly straight wagon plates
from LEGO®. When it comes to customer service, LEGO® is the hands-down
winner I must say!
-Harvey
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Message is in Reply To:
 | | 3737 parts pack again a disappointment
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| Hello trainheads, I just received an order of two 3737 train wagon parts today. And for the third time...both wagon plates were warped beyond use! Does LEGO® take notice of their parts/set quality at all, or am I talking to a brick wall? This is (...) (22 years ago, 21-Nov-02, to lugnet.trains, lugnet.lego.direct)
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