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 Marketplace / Theory / 1805
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Subject: 
Re: Can ebay feedback get worse than this:
Newsgroups: 
lugnet.market.auction, lugnet.market.theory
Followup-To: 
lugnet.market.theory
Date: 
Wed, 6 Dec 2000 14:29:16 GMT
Viewed: 
27 times
  
In lugnet.market.auction, Scott Arthur writes:

I think ebay has a limit of -4 before a user is NaRUed. In the past, I have
dealt with 2 LUGNET users who had similar feedback levels - and had no
problems (However, I was a little more cautious than usual). I suppose, I
know I should give people the benefit of the doubt - but I still cancelled
the bid "michaelamiguet" made on this lot:

I'm not sure what NaRUed is, although I imagine it's like ToSsed here.

Slight change in topic... and why I set FUT .theory...

There was an article in Forbes recently (not in the online version, I just
searched...) about "feedback blackmail".

Seems that some big time sellers with spotless reputations have, of late,
been held "hostage" to threats of negative feedback. Have you heard about
this? The scam goes a bit like this. Someone with a few good feedbacks
(earned buying small ticket items like toys, for example, not picking
anything close to home... :-) ) buys a big ticket item (for instance, a car)
from a big time seller, then asks for one small thing after another in
return (demand the seller replace the tires, listed as worn out in the
listing, demand the seller pay fees normally the buyer's responsibility,
claim damages and demand compensation, etc, then finally demand return of
the item and a full refund...) with the threat of negative feedback if the
seller doesn't comply.

Sellers with thousands of positive feedbacks supposedly have so much to lose
for getting one or two negatives in lost reputation that they pay up. Even
if they leave neg feedback in return, 45 chars isn't much to tell a story,
you can't post links easily to more detail on your side of the story, and
one neg against a throwaway ID with 4 positive isn't much of a deterrent
compared to the damage of one neg to a ID with 4000 positive and 0 neg.

I'm not sure whether it's not a bit overblown, and I'm not sure we do high
enough ticket items to worry about it. But when you mentioned selling to
people with negs, I thought of it.

It certainly highlights flaws in the feedback system at eBay, even a neutral
isn't much of a good feedback, is it? Neutrals are like negatives in some
people's eyes...

The article also talks about shilling, shielding, and lots of other scams
that make eBay quite unsafe for both buyers and sellers. No idea what axes
the author had to grind...



Message has 2 Replies:
  Re: Can ebay feedback get worse than this:
 
(...) I'm not sure I agree with this. If I were to look at the details behind someone wiht that level of feedback (and I probably wouldn't), to see only 1 out of 4000 would tell me that one person didn't like the seller. Big deal. I could come up (...) (24 years ago, 6-Dec-00, to lugnet.market.theory)
  Re: Can ebay feedback get worse than this:
 
(...) NaRU = Not a Registered User Maggie C. (24 years ago, 6-Dec-00, to lugnet.market.theory)

Message is in Reply To:
  Re: Can ebay feedback get worse than this:
 
(...) I think ebay has a limit of -4 before a user is NaRUed. In the past, I have dealt with 2 LUGNET users who had similar feedback levels - and had no problems (However, I was a little more cautious than usual). I suppose, I know I should give (...) (24 years ago, 6-Dec-00, to lugnet.market.auction)

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