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 Marketplace / Shopping / 1849
    TRU.com slow response —Rick Kirkwood
   I placed an order with toysrus.com on Dec 1 and I am still getting "in the warehouse" as my order status. An email inquiry got a "sorry for the slow service, it'll be there by Christmas" response. Is anyone else having these problems? (25 years ago, 17-Dec-99, to lugnet.market.shopping)
   
        Re: TRU.com slow response —Thomas Main
     (...) I received one November 27 TRU order yesterday, December 16... Still waiting on another order made the next day... -- Thomas Main main@appstate.edu (25 years ago, 17-Dec-99, to lugnet.market.shopping)
    
         Re: TRU.com slow response —Scott Edward Sanburn
     (...) Man, that is absolutely ridiculous, considering a had an order placed on the 22nd. Well, I think this is the last time I go shopping at TRU. I will price match at Meijer, or another competitor. (...) Scott S. ___...___ Scott E. Sanburn CAD (...) (25 years ago, 17-Dec-99, to lugnet.market.shopping)
   
        Re: TRU.com slow response —Scott Edward Sanburn
     (...) I placed on order on November 22nd, I have been e-mailing a lot, and I tried to get on the phone. After trying all day, I got into the holding pattern of death at 3:30PM, for about an hour. I finally talked to a lady. She also said that they (...) (25 years ago, 17-Dec-99, to lugnet.market.shopping)
    
         Re: TRU.com slow response —Lindsay Frederick Braun
      (...) I'm sure they weren't ready for this--especially once they lowered those prices for a week. My understanding is that they weren't getting the expected number of hits, so they *overcompensated* and got absolutely nailed. Someone goofed, but it (...) (25 years ago, 17-Dec-99, to lugnet.market.shopping)
   
        Re: TRU.com slow response —Jeff Hudson
     (...) Lucky you. I made an order almost 3 weeks ago. After it had been a week and I hadn't heard anything, I tried calling the TRU.com toll free number. Every time I called the number it kept disconnecting me. Once I got sick of that I emailed (...) (25 years ago, 17-Dec-99, to lugnet.market.shopping)
    
         Re: TRU.com slow response —Doug Finney
      (...) I would be hesitant to make *any* online (or mail order for that matter) purchase if I was planning a move within the next month or two. I've ordered from TRU.com three times now and have had no problems other than slow delivery. Doug (25 years ago, 17-Dec-99, to lugnet.market.shopping)
     
          Re: TRU.com slow response —Mike Stanley
      (...) I did get 8 of a set instead of 9 but today I'm going to the UPS center to pick up what I think may be a duplicate shipment that order. I've gotten slow delivery and very speedy delivery both. (25 years ago, 17-Dec-99, to lugnet.market.shopping)
    
         Re: TRU.com slow response —Scott Edward Sanburn
     (...) I finally got a response e-mail wise saying that they will do a FEDEX overnight here. Since my order started November 22nd, I guess it is OK to ship it like that, but they should have known better. Oh well, c'est la vie! Scott S. (25 years ago, 20-Dec-99, to lugnet.market.shopping)
   
        Re: TRU.com slow response —Troy Cefaratti
     I placed 4 orders with TRU when they had their Star Wars lego sets on sale. All of them took longer then I think it warranted to get here, and some of them just got here a couple days ago! I believe (IMHO) that they listed stuff as in-stock that (...) (25 years ago, 17-Dec-99, to lugnet.market.shopping)
   
        Re: TRU.com slow response —Rose Regner
   I kept sending emails to TRU about various problems and all I ever got in return was their generic "thank you for your comments". This weekend I emailed them and stated in caps that if I didn't get a response to my email from a "real" person, that I (...) (25 years ago, 17-Dec-99, to lugnet.market.shopping)
 

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