Subject:
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Re: TRU.com slow response
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Newsgroups:
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lugnet.market.shopping
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Date:
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Fri, 17 Dec 1999 23:09:54 GMT
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Viewed:
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213 times
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I kept sending emails to TRU about various problems and all I ever got in
return was their generic "thank you for your comments". This weekend I
emailed them and stated in caps that if I didn't get a response to my email
from a "real" person, that I was going to find the highest ranking person at
TRU and voice my complaints personally. I finally received a response and
two of my orders we shipped out 2nd day fed ex. One is still in limbo.
They also completely lost one order that I gave them over the phone. I
ordered 1 item and it took 1 hour to order, 1/2 hour wait and 1/2 hour with
an very unknowledgeable person. I am not exaggerating!!!
Rose
Rick Kirkwood wrote in message ...
> I placed an order with toysrus.com on Dec 1 and I am still getting "in the
> warehouse" as my order status. An email inquiry got a "sorry for the slow
> service, it'll be there by Christmas" response. Is anyone else having • these
> problems?
>
>
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Message is in Reply To:
 | | TRU.com slow response
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| I placed an order with toysrus.com on Dec 1 and I am still getting "in the warehouse" as my order status. An email inquiry got a "sorry for the slow service, it'll be there by Christmas" response. Is anyone else having these problems? (25 years ago, 17-Dec-99, to lugnet.market.shopping)
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