Subject:
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Re: TRU.com slow response
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Newsgroups:
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lugnet.market.shopping
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Date:
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Mon, 20 Dec 1999 13:10:02 GMT
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Viewed:
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217 times
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Jeff Hudson wrote:
> Lucky you. I made an order almost 3 weeks ago. After it had been a week and I
> hadn't heard anything, I tried calling the TRU.com toll free number. Every
> time I called the number it kept disconnecting me. Once I got sick of that I
> emailed TRU.com's "customer service." I told them that because they were
> taking so long I needed to change my mailing address because I was moving for
> Christmas break. When they didn't respond within 2 days, I sent another
> message. The last thing I did before I moved was checked my email and they had
> finally emailed back. The message said they had sent the order. So now I've
> moved, don't have what I ordered, and TRU.com's "customer service" doesn't
> respond to any of my emails. I'm glad it wasn't a big order.
> So for anyone that is thinking of buying toys online, my advise is don't use
> TRU.com.
I finally got a response e-mail wise saying that they will do a FEDEX
overnight here. Since my order started November 22nd, I guess it is OK
to ship it like that, but they should have known better. Oh well, c'est
la vie!
Scott S.
--
_________________________________________________________
Scott E. Sanburn
CAD Operator
Affiliated Engineers, Inc.
Work Page:
http://www.aeieng.com/
Home Page:
http://www.geocities.com/Area51/Station/3372/index.html
Main LEGO Page:
http://www.geocities.com/Area51/Station/3372/legoindex.html
Soon to come: Star Wars LEGO Sets Parts Selling Page!
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Message is in Reply To:
 | | Re: TRU.com slow response
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| (...) Lucky you. I made an order almost 3 weeks ago. After it had been a week and I hadn't heard anything, I tried calling the TRU.com toll free number. Every time I called the number it kept disconnecting me. Once I got sick of that I emailed (...) (25 years ago, 17-Dec-99, to lugnet.market.shopping)
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