Subject:
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TRU.com slow response
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Newsgroups:
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lugnet.market.shopping
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Date:
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Fri, 17 Dec 1999 14:52:04 GMT
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Viewed:
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240 times
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I placed an order with toysrus.com on Dec 1 and I am still getting "in the
warehouse" as my order status. An email inquiry got a "sorry for the slow
service, it'll be there by Christmas" response. Is anyone else having these
problems?
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Message has 5 Replies:
 | | Re: TRU.com slow response
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| (...) I placed on order on November 22nd, I have been e-mailing a lot, and I tried to get on the phone. After trying all day, I got into the holding pattern of death at 3:30PM, for about an hour. I finally talked to a lady. She also said that they (...) (25 years ago, 17-Dec-99, to lugnet.market.shopping)
| | | Re: TRU.com slow response
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| (...) Lucky you. I made an order almost 3 weeks ago. After it had been a week and I hadn't heard anything, I tried calling the TRU.com toll free number. Every time I called the number it kept disconnecting me. Once I got sick of that I emailed (...) (25 years ago, 17-Dec-99, to lugnet.market.shopping)
| | | Re: TRU.com slow response
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| I placed 4 orders with TRU when they had their Star Wars lego sets on sale. All of them took longer then I think it warranted to get here, and some of them just got here a couple days ago! I believe (IMHO) that they listed stuff as in-stock that (...) (25 years ago, 17-Dec-99, to lugnet.market.shopping)
| | | Re: TRU.com slow response
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| I kept sending emails to TRU about various problems and all I ever got in return was their generic "thank you for your comments". This weekend I emailed them and stated in caps that if I didn't get a response to my email from a "real" person, that I (...) (25 years ago, 17-Dec-99, to lugnet.market.shopping)
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