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 Administrative / General / 962
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Subject: 
Disappearing name in MS Outlook Express
Newsgroups: 
lugnet.admin.general
Date: 
Tue, 26 Jan 1999 22:23:12 GMT
Viewed: 
888 times
  
There are least two people (probably a LOT more) who are having horrible
problems getting MS Outlook Express to send the right 'From' line from the data
they've given...they're stumped as to how to make it work, and I don't have MS
Outlook, so I'm no help.

Here's the scenario:

1.  First they succesfully complete teh news-posting setup at
    <http://www.lugnet.com/news/post/setup/> and receive confirmation that it's
    OK to post.  They've filled out the data there like this:

       True Identity:
          Name:    John Doe
          E-mail:  jdoe@cyberfoobar.com

       News-Posting Identity:
          Name:    John Doe
          E-mail:  john.doe@nospam.cyberfoobar.com

2.  They submit an article to the server and it's rejected.  They write me and
    ask why, and I look in the dead-articles file on the server and it turns
    out that Outlook was sending the following 'From' line:

       From: John Doe <jdoe@cyberfoobar.com>

    when it was supposed to be sending:

       From: John Doe <jdoe@nospam.cyberfoobar.com>

3.  So they go back to Outlook and change some settings, and now Outlook sends
    this:

       From: <jdoe@nospam.cyberfoobar.com>

    and of course, the posts are still rejected because the expected 'From'
    line still isn't correct.

4.  So they try removing the spamblock (which makes sense, because it worked
    earlier without it) and now Outlook sends:

       From: <jdoe@cyberfoobar.com>

    which is still missing their name.

That's about all I understand so far.  I don't know exactly what settings
they're tweaking -- and in one case it was a spamblock that messed up Outlook,
and in another case it was a mismatch between some foo.com vs. some bar.com.

Is there some rilly wacked-up zany bug there inside Outlook which permanently
ruins its ability to send a correct 'From' line?  Or is it just that the
settings dialogs are super-picky about how things are entered?

Any help would from other Outlook users would be greatly appreciated on behalf
of the two people I'm stuck trying to help...

--Todd

p.s.  Here is a list of the numbers of articles rejected by the newsserver for
various reasons since it went up, sorted by newsreaders:

      1  Anawave Gravity v1.10
      1  MicroPlanet Gravity v2.10.957
      1  Microsoft Internet News 4.70.1157
      1  trn 4.0-test67 (15 July 1998)
      2  Messenger v1.40a for RISC OS
      2  Microsoft Internet Mail and News for Macintosh - 1.1 (34)
      2  Microsoft Outlook Express for Macintosh - 4.01 (295)
      3  Gnus v5.6.42/Emacs 20.3
      4  Forte Free Agent 1.1/32.230
      4  MT-NewsWatcher 2.4.4
      4  Microsoft Outlook Express 4.72.3007.0
      4  trn 4.0-test69 (20 September 1998)
      5  Microsoft Outlook Express Macintosh Edition - 4.5 (0410)
      5  WinVN 0.99.9 (Released Version) (x86 32bit)
      6  News Xpress 2.01
      7  Forte Free Agent 1.11/16.235
      8  Microsoft Internet News 4.70.1155
      8  Microsoft Outlook Express 5.00.0518.4
      8  slrn (0.9.4.3 UNIX)
      9  Microsoft Outlook Express 4.72.3115.0
     10  Microsoft Outlook Express 5.00.0707.2700
     12  Forte Agent 1.5/32.452
     12  Microsoft Internet News 4.70.1161
     12  Microsoft Outlook Express 4.72.2120.0
     12  Turnpike (32) Version 4.01  <uTQ5cl+i9Bz7ncphXGvs+Z1zNW>
     14  Forte Agent 1.5/32.451
     16  Turnpike (32) Version 4.01  <pI9wI3XWvqStklZbIWaMUags80>
     19  MicroPlanet Gravity v2.10
     41  Forte Free Agent 1.11/32.235
     64  Microsoft Outlook Express 4.71.1712.3
    639  Microsoft Outlook Express 5.00.0810.800
    781  Microsoft Outlook Express 4.72.2106.4
    843  Microsoft Outlook Express 4.72.3110.5
   1331  Microsoft Outlook Express 4.72.3155.0
   1624  [unknown]
   2142  Microsoft Outlook Express 4.72.3110.1
   ----
   7657  TOTAL


Now the same data, ignoring versions:

      1  Anawave Gravity
      2  Messenger
      2  Microsoft Internet Mail and News
      3  Gnus v5.6.42/Emacs 20.3
      4  MT-NewsWatcher
      5  WinVN
      5  trn
      6  News Xpress
      8  slrn
     20  MicroPlanet Gravity
     21  Microsoft Internet News
     26  Forte Agent
     28  Turnpike
     52  Forte Free Agent
   1624  [unknown]
   5850  Microsoft Outlook Express
   ----
   7657  TOTAL



Message has 2 Replies:
  Re: Disappearing name in MS Outlook Express
 
At (URL) I've put a image of my how my account is configured. I am using build 4.72.3110.5 and might have some OE 5.0 stuff mixed in there because I was running an internal build of IE5 for a while (I work at Microsoft). I've never had problems (...) (26 years ago, 26-Jan-99, to lugnet.admin.general)
  Re: Disappearing name in MS Outlook Express
 
(...) Solution seems easy to me. Don't use the product. I think this is an example of a product that's not easy to use for this application. Please note: I use Netscape Communicator. I got lucky, usually after two-three head bashes I can get it to (...) (26 years ago, 27-Jan-99, to lugnet.admin.general)

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