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 LEGO Company / LEGO Direct / 1723
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Subject: 
Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
Newsgroups: 
lugnet.lego.direct
Date: 
Fri, 2 Feb 2001 01:29:46 GMT
Viewed: 
1363 times
  
In lugnet.lego.direct, Todd Lehman writes:
In lugnet.lego.direct, Jake McKee writes:
[...] It is often time
consuming to sift through hundreds of posts in order to get to the meat of
certain issues. [...]

Then I have some very good news for ya!  :-)  There's actually a way to
subscribe to any lugnet newsgroup via e-mail -- that is, to have the messages
delivered straight to your e-mail inbox moments after they're posted.

It won't help you to be able to respond instantaneously to stuff, but you'll
find out about it right away -- it comes to you, rather than you having to go
find it!  :-)

Perhaps this is a lousy idea, but what about a monthly or bi-monthly update
which would be posted in lugnet.lego.direct by LD? It wouldn't have to be
prosey. It could be strictly utilitarian. It could address chosen concerns
with short responses. In short, a problem tracker that we all can see.

With Todd's suggestion of LD subscribing to this group, each problem or
suggestion would be easily received, and could be datestamped and tracked.
The status of each problem could be posted as 'rejected', 'in committee',
'drawing board', 'will consider' or whatever else. And if it seemed like
something was a potential good idea, but LD would not rather address the
problem soon, the status could read, 'wait X months'. (It almost sounds like
a Magic 8-Ball :-) But at least stuff could be briefly addressed.

Yet with this system, people would have to understand that a detailed 'why'
of a rejection wouldn't be expressed, unless someone at LD wanted to say
why. But at least we know that somebody read the problem or suggestion. And
we should all understand that LD/TLC cannot be legally held to any answer(s)
they give, should they change their minds.

-Tom McD.
when replying, antarctic scientists have discovered a huge hole in the
spamcake layer.



Message has 2 Replies:
  Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
 
(...) Yes! I was going to suggest some sort of a problem tracking system, but wasn't really keen on suggesting a big huge development effort, hadn't done the homework to see if there is a freeware tracking system out there somewhere, and hadn't (...) (24 years ago, 2-Feb-01, to lugnet.lego.direct)
  Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
 
(...) Tom, I don't think this is a lousy idea--in fact I we have suggested it to Brad as one possibility. (Brad, by the way, does still work at LEGO Direct, Todd.) As David Eaton said in the next thread-branch over ((URL) we need to figure out what (...) (24 years ago, 3-Feb-01, to lugnet.lego.direct)  

Message is in Reply To:
  Re: Hey, like, is anyone there? (was: When is Mac support coming for LEGO Mosaic?)
 
(...) Then I have some very good news for ya! :-) There's actually a way to subscribe to any lugnet newsgroup via e-mail -- that is, to have the messages delivered straight to your e-mail inbox moments after they're posted. Here's how to do it for (...) (24 years ago, 30-Jan-01, to lugnet.lego.direct)

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