Subject:
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What do you get when you pays your money?
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Newsgroups:
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lugnet.trains
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Date:
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Thu, 28 Feb 2002 22:44:09 GMT
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Viewed:
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678 times
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In lugnet.trains, Richard Marchetti writes:
> In lugnet.trains, Larry Pieniazek writes:
> > Speculation: LEGO(r) at some point may well stop including this pack as
> > there is verbiage on the invoice that "not all parts may be exactly as
> > shown" which is boilerplate for "we are not fixing this"... Who knows?
>
> Such a statement, if it is to have any real force at all, should appear
> prior to purchase in the catalogues, the website, on packaging, etc. --
> anywhere and everywhere where it may have prevented the purchase had the
> buyer but known the defect. Such statements made after the fact of purchase
> probably have no weight at all. I'd expect them to make good on what I
> thought I was getting. Simple as that -- they make a representation about
> the product, I expect them to meet the expectation. Since when has it been
> a good business practice to do otherwise? In some cases, I would think a
> false representation would be actionable -- depending on the damage incurred
> by the false representation.
>
> I know you are just speculating, Lar -- but this is no small thing we are
> talking about. I think nearly all of us sometimes buy whole sets just to
> acquire some one small element in a particular color.
Indeed.
Excellent question and one I would suggest is best dealt with elsewhere
except I have no idea of the best group to suggest. Perhaps lego.direct? I
leave it to someone else to set followups.
Now, my 2 cents on that question.
I think it turns on what exactly is implied/warranted. Is there a reasonable
expectation that a set will contain exactly the parts that someone
inventoried it to have previously on Peeron? Or that it will contain parts
that allow you to build a model indistinguishable from the cover
illustration? Or that it will build a model that is "substantially in
conformance with requirements" by being close to that illustration?
This veers into implied contracts. What warrantee has Lego actually offered
you with respect to contents? Most manufacturers reserve the right to change
specifications as they see fit and put small disclaimers to that effect in
certain places. NOT as extensively as the examples you gave but SOME. I
confess that right now I don't recall if any such disclaimer is on the box
or instructions. But I don't think it is.
I dunno. Ask a lawyer???
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Message is in Reply To:
 | | Re: Super Chief dark gray hand holds.
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| (...) Such a statement, if it is to have any real force at all, should appear prior to purchase in the catalogues, the website, on packaging, etc. -- anywhere and everywhere where it may have prevented the purchase had the buyer but known the (...) (23 years ago, 28-Feb-02, to lugnet.trains)
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