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Hello. I am brand new to trains. after seeing the Santa Fe Super Chief in
the latest S@H catalog I couldn't put off buying LEGO trains any longer.
yesterday a Super Chief, A green engine w/tender and 2 green passenger cars
arrived I built all 4 as soon as I got home.
but I noticed something with the Super Chief the instructions showed the lt
grey lightsaber blades and red umbrella pole grips
http://www.brickshelf.com/gallery/kyodai/trains/trainjpg.jpg as they are
shown in this picture but I got dark gray ones. at first I thought it was
normal but looking on brickshelf it looks like people who have posted pics
of the S.C. have red and light gray ones.
Did anyone else get dark grey ones instead? did I just miss the correct
colored ones in my box? My registration # was 3129 (or was that 2931, doh)
I wonder if anyone with similar number has the same difference.
John
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There was an error in packing the 10020. You should have got a separate pack
containing the parts you seek - it will be noted on your invoice.
If you did not, contact s@h and they will help you out.
Scott A
=+=
Have you inspected Arthur’s Seat yet?
http://www.bricklink.com/store.asp?p=scotta
"A reasonable man adapts himself to suit his environment. An unreasonable
man persists in attempting to adapt his environment to suit himself.
Therefore, all progress depends on the unreasonable man." (GBS)
=+=
In lugnet.trains, John Carroll writes:
> Hello. I am brand new to trains. after seeing the Santa Fe Super Chief in
> the latest S@H catalog I couldn't put off buying LEGO trains any longer.
>
> yesterday a Super Chief, A green engine w/tender and 2 green passenger cars
> arrived I built all 4 as soon as I got home.
>
> but I noticed something with the Super Chief the instructions showed the lt
> grey lightsaber blades and red umbrella pole grips
> http://www.brickshelf.com/gallery/kyodai/trains/trainjpg.jpg as they are
> shown in this picture but I got dark gray ones. at first I thought it was
> normal but looking on brickshelf it looks like people who have posted pics
> of the S.C. have red and light gray ones.
>
> Did anyone else get dark grey ones instead? did I just miss the correct
> colored ones in my box? My registration # was 3129 (or was that 2931, doh)
> I wonder if anyone with similar number has the same difference.
>
> John
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In lugnet.trains, John Carroll writes:
> Hello. I am brand new to trains. after seeing the Santa Fe Super Chief in
> the latest S@H catalog I couldn't put off buying LEGO trains any longer.
>
> yesterday a Super Chief, A green engine w/tender and 2 green passenger cars
> arrived I built all 4 as soon as I got home.
>
> but I noticed something with the Super Chief the instructions showed the lt
> grey lightsaber blades and red umbrella pole grips
> http://www.brickshelf.com/gallery/kyodai/trains/trainjpg.jpg as they are
> shown in this picture but I got dark gray ones. at first I thought it was
> normal but looking on brickshelf it looks like people who have posted pics
> of the S.C. have red and light gray ones.
>
> Did anyone else get dark grey ones instead? did I just miss the correct
> colored ones in my box? My registration # was 3129 (or was that 2931, doh)
> I wonder if anyone with similar number has the same difference.
Check your shipment packaging carefully before you discard it. The separate
package referred to (in many posts prior to yours, but this group is quite
overwhelming to read lately, so you may not have taken the time to browse
before posting) which contains the "as shown" colors for the parts used as
handrails is quite small and easy to lose track of.
Speculation: LEGO(r) at some point may well stop including this pack as
there is verbiage on the invoice that "not all parts may be exactly as
shown" which is boilerplate for "we are not fixing this"... Who knows?
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In lugnet.trains, Larry Pieniazek writes:
> Speculation: LEGO(r) at some point may well stop including this pack as
> there is verbiage on the invoice that "not all parts may be exactly as
> shown" which is boilerplate for "we are not fixing this"... Who knows?
Such a statement, if it is to have any real force at all, should appear
prior to purchase in the catalogues, the website, on packaging, etc. --
anywhere and everywhere where it may have prevented the purchase had the
buyer but known the defect. Such statements made after the fact of purchase
probably have no weight at all. I'd expect them to make good on what I
thought I was getting. Simple as that -- they make a representation about
the product, I expect them to meet the expectation. Since when has it been
a good business practice to do otherwise? In some cases, I would think a
false representation would be actionable -- depending on the damage incurred
by the false representation.
I know you are just speculating, Lar -- but this is no small thing we are
talking about. I think nearly all of us sometimes buy whole sets just to
acquire some one small element in a particular color.
-- Hop-Frog
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In lugnet.trains, Richard Marchetti writes:
> In lugnet.trains, Larry Pieniazek writes:
> > Speculation: LEGO(r) at some point may well stop including this pack as
> > there is verbiage on the invoice that "not all parts may be exactly as
> > shown" which is boilerplate for "we are not fixing this"... Who knows?
>
> Such a statement, if it is to have any real force at all, should appear
> prior to purchase in the catalogues, the website, on packaging, etc. --
> anywhere and everywhere where it may have prevented the purchase had the
> buyer but known the defect. Such statements made after the fact of purchase
> probably have no weight at all. I'd expect them to make good on what I
> thought I was getting. Simple as that -- they make a representation about
> the product, I expect them to meet the expectation. Since when has it been
> a good business practice to do otherwise? In some cases, I would think a
> false representation would be actionable -- depending on the damage incurred
> by the false representation.
>
> I know you are just speculating, Lar -- but this is no small thing we are
> talking about. I think nearly all of us sometimes buy whole sets just to
> acquire some one small element in a particular color.
Indeed.
Excellent question and one I would suggest is best dealt with elsewhere
except I have no idea of the best group to suggest. Perhaps lego.direct? I
leave it to someone else to set followups.
Now, my 2 cents on that question.
I think it turns on what exactly is implied/warranted. Is there a reasonable
expectation that a set will contain exactly the parts that someone
inventoried it to have previously on Peeron? Or that it will contain parts
that allow you to build a model indistinguishable from the cover
illustration? Or that it will build a model that is "substantially in
conformance with requirements" by being close to that illustration?
This veers into implied contracts. What warrantee has Lego actually offered
you with respect to contents? Most manufacturers reserve the right to change
specifications as they see fit and put small disclaimers to that effect in
certain places. NOT as extensively as the examples you gave but SOME. I
confess that right now I don't recall if any such disclaimer is on the box
or instructions. But I don't think it is.
I dunno. Ask a lawyer???
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In lugnet.trains, Richard Marchetti writes:
> In lugnet.trains, Larry Pieniazek writes:
> > Speculation: LEGO(r) at some point may well stop including this pack as
> > there is verbiage on the invoice that "not all parts may be exactly as
> > shown" which is boilerplate for "we are not fixing this"... Who knows?
>
> Such a statement, if it is to have any real force at all, should appear
> prior to purchase in the catalogues, the website, on packaging, etc. --
> anywhere and everywhere where it may have prevented the purchase had the
> buyer but known the defect. Such statements made after the fact of purchase
> probably have no weight at all. I'd expect them to make good on what I
> thought I was getting. Simple as that -- they make a representation about
> the product, I expect them to meet the expectation. Since when has it been
> a good business practice to do otherwise? In some cases, I would think a
> false representation would be actionable -- depending on the damage incurred
> by the false representation.
>
> I know you are just speculating, Lar -- but this is no small thing we are
> talking about. I think nearly all of us sometimes buy whole sets just to
> acquire some one small element in a particular color.
Indeed, a note on the box saying "the colour of same parts may vary" will do
little for their sales. What worries me is that this is the second set this
has happened with inside a year - ultimately the costs of these errors are
paid by us. One has to wonder about their checking procedures...
Scott A
=+=
Have you inspected Arthur’s Seat yet?
http://www.bricklink.com/store.asp?p=scotta
"A reasonable man adapts himself to suit his environment. An unreasonable
man persists in attempting to adapt his environment to suit himself.
Therefore, all progress depends on the unreasonable man." (GBS)
=+=
>
> -- Hop-Frog
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