Subject:
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Re: 10001 Metroliner Errors - Getting parts from LD
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Newsgroups:
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lugnet.trains, lugnet.lego.direct
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Date:
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Wed, 10 Oct 2001 19:42:03 GMT
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Viewed:
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569 times
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Just received my replacement parts yesterday. (Haven't seen the Metroliner
yet). Came loose in a big yellow envelope, although I got 3 black
hairpieces, not just the one replacement. 2 pony tails and one pig tails.
and a bunch of clear windows.
Hope the Metroliner gets here soon, playing with hair and windows sucks.
Also, got a complete instruction manual for the Club car, not just the
correction. Don't know if the correction is included in the new manual
though.
Also got the phone run around before someone took the time to hear the note
Jake sent and found the answers I needed.
Bryan Kinkel <helpdesk@loseyourmind.com> wrote in message
news:GKyA7y.4sC@lugnet.com...
> I just got off the phone with Consumer Services at Lego (1-800-835-4386)
> about the two parts errors in the 10001 Metroliner.
>
> (See http://news.lugnet.com/lego/direct/?n=3302 )
>
> When you call, you will be transfered from the sales reps to a Consumer
> Services rep. I mentioned that I had the new 10001 Metroliner and wanted • to
> get the replacement parts for it. (When I said Metroliner, she replied • "the
> 4558?" ;) She did not know about the errors and got off the line to do • some
> checking.
>
> When she came back she asked what the errors were, so I read off the note
> from Jake McKee (see link above). She again went off line to check and • came
> back and understood exactly what was wrong.
>
> So the parts (hair and windows) are being sent, should take a few days to
> get to my house.
>
> I suspect they would have the parts all ready to go in little baggies....
> like a little Metroliner Fix It Kit.
>
> Anybody else call in to get the replacement parts?
>
> Bryan
>
>
>
>
>
>
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