Subject:
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Re: 10001 Metroliner Errors - Getting parts from LD
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Newsgroups:
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lugnet.trains, lugnet.lego.direct
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Date:
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Thu, 11 Oct 2001 20:36:03 GMT
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Viewed:
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3437 times
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I'm pleased to hear that you got the replacement parts.
I phoned Lego UK today, to ask for the parts pack, but nobody knew anything
about it.
I mentioned the mail from Jake, but I don't know how much contact Lego UK
has with Lego in the US.
The lady was very helpful and assured me that a black hair-piece and the
small clear windows would be sent to me.
I hope that she's pointed in the right direction, by somebody in the know.
"Wayne & Lisa" <tyrrell@mountaincable.net> wrote in message
news:GL09Ev.G2F@lugnet.com...
> Just received my replacement parts yesterday. (Haven't seen the • Metroliner
> yet). Came loose in a big yellow envelope, although I got 3 black
> hairpieces, not just the one replacement. 2 pony tails and one pig tails.
> and a bunch of clear windows.
>
> Hope the Metroliner gets here soon, playing with hair and windows sucks.
>
> Also, got a complete instruction manual for the Club car, not just the
> correction. Don't know if the correction is included in the new manual
> though.
>
> Also got the phone run around before someone took the time to hear the • note
> Jake sent and found the answers I needed.
>
>
> Bryan Kinkel <helpdesk@loseyourmind.com> wrote in message
> news:GKyA7y.4sC@lugnet.com...
> > I just got off the phone with Consumer Services at Lego (1-800-835-4386)
> > about the two parts errors in the 10001 Metroliner.
> >
> > (See http://news.lugnet.com/lego/direct/?n=3302 )
> >
> > When you call, you will be transfered from the sales reps to a Consumer
> > Services rep. I mentioned that I had the new 10001 Metroliner and wanted • to
> > get the replacement parts for it. (When I said Metroliner, she replied • "the
> > 4558?" ;) She did not know about the errors and got off the line to do • some
> > checking.
> >
> > When she came back she asked what the errors were, so I read off the • note
> > from Jake McKee (see link above). She again went off line to check and • came
> > back and understood exactly what was wrong.
> >
> > So the parts (hair and windows) are being sent, should take a few days • to
> > get to my house.
> >
> > I suspect they would have the parts all ready to go in little • baggies....
> > like a little Metroliner Fix It Kit.
> >
> > Anybody else call in to get the replacement parts?
> >
> > Bryan
> >
> >
> >
> >
> >
> >
>
>
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