Subject:
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Re: Motor not turning - help please
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Newsgroups:
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lugnet.robotics
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Date:
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Thu, 2 Dec 1999 06:48:10 GMT
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Viewed:
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785 times
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If you buy a kit with a motor and it doesn't work you should get it replace
by the store or manufacturer.
It does plenty:
It keep you from getting angry / keep you happy
It helps them (Lego) see the DOA product count so they can target improved
quality & design
It goes a long way for Lego because you are more likely to buy more with
confidence.
My kids bought a motor kit in September and the motor didn't work, and the
store (Zellers) had no more in town and offered our money back or to wait
until November or December when they got more stock in to replace it or to
call Lego on our own. We chose to call Lego and then mailed in the kit. We
got a new kit in about a week.
Luis Villa <liv@duke.edu> wrote in message
news:Pine.SOL.3.91.991130231953.5465B-100000@teer13.acpub.duke.edu...
> On Wed, 1 Dec 1999, Russell Nelson wrote:
> > Rob Libby writes:
> > > Hello all,
> > > I have had a couple of the new motors kind of lock up. It doesn't • happen
> > > all the time or to the same one. The motor will be working fine then • I shut
> > > down the power for the night or just to redesign and it locks up. I • an put a
> > > large tire on it and turn by hand to get going but this does not seem • right.
> > > The motors are not that old and don't have alot of hours on them.
> >
> > Yup, that seems to be what happens. It's a known problem. I must
> > admit not having thought about putting a large tire on it. That was
> > clever. Call Lego Customer Service and ask for replacements.
>
> Are they known to respond to this? We had a motor that was frozen the
> moment we got it out of the bag, so I'd love to get a new one.
> -Luis
>
> #######################################################################
>
> Profanity is the one language that all programmers understand.
> -Anonymous
>
> #######################################################################
>
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Message is in Reply To:
 | | Re: Motor not turning - help please
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| (...) Are they known to respond to this? We had a motor that was frozen the moment we got it out of the bag, so I'd love to get a new one. -Luis ###...### Profanity is the one language that all programmers understand. -Anonymous ###...### (25 years ago, 1-Dec-99, to lugnet.robotics)
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