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Subject: 
Re: Building Robots with Lego Mindstorms (long)
Newsgroups: 
lugnet.robotics
Date: 
Thu, 15 Nov 2001 15:38:32 GMT
Viewed: 
682 times
  
In lugnet.robotics, Ed McGlynn writes:
In lugnet.robotics, Keith Smith writes:
Be aware that if you attempt to buy this from the Syngress web site and you
are outside of the US it will take 1-2 days to authorise before you can
download!

This is only mentioned on the web site AFTER they have taken your credit
card details and confirmed your order!

Very poor.

Keith Smith

Keith -
Agreed.  That's poor.

Despite that, I still ordered the book from them, in hopes that being a US
customer, I'd be able to download immediately.  No such luck - the
https://www.syngress.com/download/sg_main.cfm page lets me select the
Mindstorms title I just bought, but doesn't start the download as expected.
I've tried tricking it, other links, etc.  I'll have to spin of an eMail to
this publisher now...maybe they'll send the physical book as a treat
sometime in the future.  *sigh*

Good luck to those ordering from Syngress.

Ed

Please pardon the self-reply -
A quick note of thanks to all those who offered advice on this.
The problem seems to be the version and type of web browser.  Syngress
apparently doesn't support IE 6.x, but it will work on v5.5x.  Others have
had problems with Netscape, so if you get into the same situation, be
prepared to fire up a different browser and try the download there.

I have IE v5.50 on another machine back home, so I'll use that next week to
get my goods.  I haven't heard from Syngress yet, but LUGNET members have
risen to the occasion.

Thanks again.  LUGNET rules.
Ed



Message has 1 Reply:
  Re: Building Robots with Lego Mindstorms (long)
 
(...) Last update on this to keep the record straight and to stop slamming Syngress... Camella Voci of Syngress wrote me a note today stating that she had to reset my receipt in their system. I was in a no-man's land of sorts in their database, and (...) (23 years ago, 16-Nov-01, to lugnet.robotics)

Message is in Reply To:
  Re: Building Robots with Lego Mindstorms (long)
 
(...) Keith - Agreed. That's poor. Despite that, I still ordered the book from them, in hopes that being a US customer, I'd be able to download immediately. No such luck - the https://www.syngress...g_main.cfm page lets me select the Mindstorms (...) (23 years ago, 15-Nov-01, to lugnet.robotics)

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