 | | Re: WalMart vs WalMart —Ben Olmstead
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| | | (...) I actually work at a K-Mart Customer Service Desk. Official policy is to match any non-clearance price if we can verify it. ('Verify' generally means a call to the other store or a sale ad from the other store in hand. Management doesn't (...) (25 years ago, 7-Dec-99, to lugnet.market.shopping)
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| | | | | Re: WalMart vs WalMart —Christopher Lannan
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| | | | | (...) I think that this is because there is really no reason for these folks to be nice. They are not entrepeneurs and really don't directly see a benefit when they are "nice" being nice usually means more work, and without a profit sharing program (...) (25 years ago, 7-Dec-99, to lugnet.market.shopping)
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| | | | | | | Customer Service Desks (was Re: WalMart vs WalMart) —Ben Olmstead
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| | | | | | (...) I have to agree with you, but only halfway. There are two very different situations which come up: 1) the customer is argumentative/angry 2) the customer is calm and reasonable, and is simply asking if we can do something In the first case, (...) (25 years ago, 7-Dec-99, to lugnet.market.shopping)
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| | | | | | | | Re: Customer Service Desks (was Re: WalMart vs WalMart) —Ray Sanders
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| | | | | | (...) Ben, My experience has been as follows: I always ask nicely. If possible I try to speak directly with the manager. The ability to explain the reasoning (of why I am trying to buy the entire stock of a discontinued SKU) seems to get lost when (...) (25 years ago, 8-Dec-99, to lugnet.market.shopping)
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| | | | | Re: WalMart vs WalMart —Mike Stanley
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| | | | (...) I'm often puzzled by the things that are tolerated by management at retail stores. I know working retail can suck - I've done it, but it seems like even decent managers put up with horrible behavior out of their employees. If you know that (...) (25 years ago, 8-Dec-99, to lugnet.market.shopping)
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| | | | | | Re: WalMart vs WalMart —Naji Norder
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| | | | | (...) When fast food restaurants have to offer $7.50 - $8.50 an hour plus benefits just to get -one- applicant in a month,[1] they take that person no matter how "substandard" they may be.[2] Naji [1] Happening in Dallas/Fort Worth at least. Here in (...) (25 years ago, 8-Dec-99, to lugnet.market.shopping)
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| | | | | | | Re: WalMart vs WalMart —Ben Olmstead
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| | | | | | (...) Also happening where I am. Except that we just have a huge turnover rate (average duration of employment: about 2mos.) more than we have lack of applicants. And, yes, as long as the employee doesn't steal or get the store into legal trouble (...) (25 years ago, 8-Dec-99, to lugnet.market.shopping)
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| | | | | | Re: WalMart vs WalMart —Mike Timm
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| | | | (...) Well where I work they have brought in temps right now just to fill things in. The temps are cashiering, stocking and working in the back, helping people on the floor is one thing they are not doing. A number of them don't speak much english, (...) (25 years ago, 9-Dec-99, to lugnet.market.shopping)
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