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 LEGO Company / LEGO Direct / 5725
5724  |  5726
Subject: 
Re: Question about the new trains
Newsgroups: 
lugnet.trains, lugnet.lego.direct
Date: 
Mon, 4 Aug 2003 18:13:23 GMT
Viewed: 
83 times
  
In lugnet.trains, Paul S. D'Urbano wrote:
In lugnet.trains, Rob Hendrix wrote:
IMHO, the problem lies in this theory:

* The axles are made of metal.
* Metal is harder than plastic. • ...

Yikes!  Hadn't thought of that. I'll have to check this out on my wheel-sets.
If this is true it means that over time I'll be back in the same mess again!
...

I don't think so. We've been running some of the same trains at NCLTC for nine
shows (some shows for over a month), and the well-run trains still work. The
undercarriage is well-worn where the bogies touch the plates, but the wheels
roll fine.

I don't think it has anything to do with the color of the plastic, either. I
have as many defective black wheel sets as gray ones. Most of my defective black
wheels sets came from the Metroliner re-issue and later. The Santa Fe, being so
heavy, shows off the defect the most, although I've had the same problem with
long Metroliner trains and with custom cars.

I too would love to hear about a LEGO-sponsored wheel exchange, but we're
talking about a lot of wheels. But I would settle for an official word of when
the problem was introduced and when it was fixed.

Cary



Message has 1 Reply:
  Re: Question about the new trains
 
(...) I have contacted LEGO regarding this issue as I was disappointed with the rolling status of the Sante-Fe wheels. LEGO said that if I wanted to they would exchange my wheels for new ones (one-to-one) and I would have to mail them in but that at (...) (21 years ago, 4-Aug-03, to lugnet.trains, lugnet.lego.direct)

Message is in Reply To:
  Re: Question about the new trains
 
(...) Yikes! Hadn't thought of that. I'll have to check this out on my wheel-sets. If this is true it means that over time I'll be back in the same mess again! From Cary Clark's reply to my post it sounds like this could be the case that perhaps the (...) (21 years ago, 4-Aug-03, to lugnet.trains, lugnet.lego.direct)

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