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Subject: 
3737 parts pack again a disappointment
Newsgroups: 
lugnet.trains, lugnet.lego.direct
Date: 
Thu, 21 Nov 2002 18:49:19 GMT
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Hello trainheads, I just received an order of two 3737 train wagon parts
today. And for the third time...both wagon plates were warped beyond use!
Does LEGO® take notice of their parts/set quality at all, or am I talking to
a brick wall? This is getting ridiculous. -Harvey



Message has 4 Replies:
  Re: 3737 parts pack again a disappointment
 
Call 1-800-233-8756 (Lego consumer affairs), have Lego send you replacement pieces. Scott (...) (22 years ago, 21-Nov-02, to lugnet.trains, lugnet.lego.direct)
  Re: 3737 parts pack again a disappointment
 
(...) the few times that i've ordered this part has turned me off ordering train packs altogether. thankfully there's bricklink. no, i never bothered calling for a replacement, i figured the replacements would be just as warped -- instead i stuck (...) (22 years ago, 21-Nov-02, to lugnet.trains, lugnet.lego.direct)
  Re: 3737 parts pack again a disappointment
 
(...) While I know someone else mentioned stacking a few together and let them sit over time, I have another solution that works well you just have to be extremely careful. If you have a toaster oven or just an oven heat it up in one of them. Don't (...) (22 years ago, 22-Nov-02, to lugnet.trains, lugnet.lego.direct)
  Re: 3737 parts pack again a disappointment
 
(...) Well, today I got not two...but three outstandingly straight wagon plates from LEGO®. When it comes to customer service, LEGO® is the hands-down winner I must say! -Harvey (22 years ago, 3-Dec-02, to lugnet.trains, lugnet.lego.direct)

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