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5227  |  5229
Subject: 
Re: Super Chief set not ready for prime-time
Newsgroups: 
lugnet.trains, lugnet.lego.direct
Date: 
Mon, 7 Oct 2002 20:46:19 GMT
Viewed: 
10 times
  
In lugnet.trains, Dean Husby writes:

But I do notice that the wheelsets in the Legend Metroliner are stiff and
don't roll well. Some of them had notches on the wheels that I had to gently
cut off to make them spin without clicking...

Dean, sounds like your wheels had some production errors. I would encourage
you to call our Consumer Services Center and ask them to send you some
replacements. They should be able to get them to you in no time.

Jake

---
Jake McKee
Senior Producer
LEGO Direct



Message has 2 Replies:
  Re: Super Chief set not ready for prime-time
 
(...) Dear Jake, I would additionally beg you to give this information into your production and quality control. Here we are all adults and train heads, our trains are not operated too much and we have tons of stuff. If I have 40 wheelsets with (...) (22 years ago, 8-Oct-02, to lugnet.trains, lugnet.lego.direct)
  Re: Super Chief set not ready for prime-time // Super Chief no train set?
 
(...) Dear Jake, a German Co-AFOL has had trouble with the Santa Fe train as well. He called the consumer service for replacement wheel sets and got informed the Super Chief was not meant as a train set, but as a display set for the shelf only. So (...) (22 years ago, 16-Oct-02, to lugnet.trains, lugnet.lego.direct)

Message is in Reply To:
  Re: Super Chief set not ready for prime-time
 
"Harvey Henkelman" <Ferroequus@webtv.net> wrote in message news:H3LtG2.JDn@lugnet.com... (...) should (...) lines) (...) problem (...) I'm finding little reason to the whole friction issue. My CN engine has two motors on it and it runs very fast on (...) (22 years ago, 7-Oct-02, to lugnet.trains, lugnet.lego.direct)

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