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Subject: 
Re: Holy Mackerel! LEGO survey...
Newsgroups: 
lugnet.general, lugnet.lego
Date: 
Mon, 25 Apr 2005 14:53:11 GMT
Viewed: 
2312 times
  
In lugnet.general, Walter Walters wrote:

  
  
  • How would you change existing LEGO products if you wanted to sell them for
First off, I don’t think you’ll ever be able to sell LEGO for more money. (What planet are you guys on?) The main reason that MEGABLOCKS is taking your market share is that it is substantially cheaper. Definitely cheaper quality, but also a substantially cheaper pricetag. I firmly believe that LEGO should NOT lower its quality. But you have to educate consumers as to WHY they should pay extra for LEGO vs Megablocks.

A point worth mentioning is that the difference between LEGO quality and MEGABLOKS quality is not as great as the difference in price, and that’s the real problem. As long as the consumer perceives that MEGABLOKS are good enough relative to the price, then MEGABLOKS will continue to sell well.

   Have a sticker on each box that says “Quality so high, you’re childrens’ children will be playing with these bricks.”

I’m not sure that this is a good idea. Current marketing across the industry is enslaved to the IT-MUST-BE-NEW mantra; if a toy is perceived as spanning the generations, then it may (inaccurately) seem to lack value for the current toy-of-the-minute crowd.

   I think LEGO should institute a lifetime (or maybe 25 or so year) guarantee. “If any of these bricks crack or break, we’ll replace them FREE!” Add some fine print if you’re worried about the guarantee being abused (must keep original receipt; subject to availability; certain exclusions apply; etc.).

If LEGO doesn’t already support this policy, they should start doing so immediately, because their chief competitor has had such a policy for quite a few years:

Q. What is the Mega Bloks lifetime warranty?
A. We at Mega Bloks Inc. are 100% committed to our product’s safety and quality. Mega Bloks products are guaranteed against defects in material and workmanship, with the exclusion of electronic components. As the original purchaser, if you encounter such a defect in the course of normal use we will replace it for you free of charge. We ask that you send the item to the nearest Mega Bloks office including your proof of purchase.


HTH
Dave!

Hey, that’s a nice hammer you’ve got there, buddy.




Message is in Reply To:
  Re: Holy Mackerel! LEGO survey...
 
(...) Definitely. In fact, LEGO is essentially the ONLY toy I buy as gifts for children. (...) It is a great toy. It teaches creativity and should be part of everyone's childhood. And I give it as gifts because many parents do not buy it due its (...) (20 years ago, 22-Apr-05, to lugnet.general, lugnet.lego, FTX)

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