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Subject: 
Re: Got my first LEGO Factory 1.6 sets today and...
Newsgroups: 
lugnet.general
Date: 
Tue, 16 May 2006 14:05:38 GMT
Viewed: 
1960 times
  
In lugnet.general, Eric Kingsley wrote:
   In lugnet.general, Eric Kingsley wrote:
   10 were Save 9v Train containers and all came in one Box (Hurray!) and al seem complete although I have not assembled them all yet. Each set came in its own baggie.

1 set was just a minifig with a billboard which you can see here...


http://shop.lego.com/Product/?p=LFH002&mid=8225000D-39D0-4704-BC77-D5F91CD8E760

Out of 12 parts it was missing 4 pieces. The red scarf, the head, the hat, and a 2x3 black plate. Ouch. I will be calling S@H in the morning and will let you know what happens.


-Eric

I just got off the phone with S@H. It appears that I was the first person to call with a problem with their order. It took a little sorting through and at least 3 reps worked together as it was all new to them but we got to the 4 parts I was missing and they are all supposed to be shipped from Denmark.

I will post again when I get the 4 missing parts. I am afraid LEGO won’t make any money on that set with the added overseas shipping but customer service has always been great.

-Eric

Thanks for the report, Eric. No boxes for multiple copies of sets is good news, as is S@H’s response to your missing pieces.

Marc Nelson Jr.

Marc’s Creations



Message has 1 Reply:
  Re: Got my first LEGO Factory 1.6 sets today and...
 
(...) Interestingly, while you don't get multiple boxes you do get all the "Paper Cover inserts". So if you go crazy you could end up with a ream of paper. -Eric (19 years ago, 16-May-06, to lugnet.general, FTX)

Message is in Reply To:
  Re: Got my first LEGO Factory 1.6 sets today and...
 
(...) I just got off the phone with S@H. It appears that I was the first person to call with a problem with their order. It took a little sorting through and at least 3 reps worked together as it was all new to them but we got to the 4 parts I was (...) (19 years ago, 16-May-06, to lugnet.general) ! 

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