Subject:
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Re: Got my first LEGO Factory 1.6 sets today and...
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Newsgroups:
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lugnet.general
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Date:
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Tue, 16 May 2006 13:35:10 GMT
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Viewed:
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1853 times
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In lugnet.general, Eric Kingsley wrote:
> In lugnet.general, Eric Kingsley wrote:
> > 10 were Save 9v Train containers and all came in one Box (Hurray!) and al seem
> > complete although I have not assembled them all yet. Each set came in its own
> > baggie.
> >
> > 1 set was just a minifig with a billboard which you can see here...
> >
> >
> > http://shop.lego.com/Product/?p=LFH002&mid=8225000D-39D0-4704-BC77-D5F91CD8E760
> >
> > Out of 12 parts it was missing 4 pieces. The red scarf, the head, the hat, and
> > a 2x3 black plate. Ouch. I will be calling S@H in the morning and will let you
> > know what happens.
> >
> >
> > -Eric
>
> I just got off the phone with S@H. It appears that I was the first person to
> call with a problem with their order. It took a little sorting through and at
> least 3 reps worked together as it was all new to them but we got to the 4 parts
> I was missing and they are all supposed to be shipped from Denmark.
>
> I will post again when I get the 4 missing parts. I am afraid LEGO won't make
> any money on that set with the added overseas shipping but customer service has
> always been great.
>
> -Eric
I should also not that you should NOT throw away the bags that your LEGO Factory
parts come in. Thay are labeled with a bar code and several referance numbers.
If you need to get missing parts this information is very important in
determining what parts you are missing.
I will try and take some photos to explain this evening.
-Eric
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Message has 1 Reply:
Message is in Reply To:
 | | Re: Got my first LEGO Factory 1.6 sets today and...
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| (...) I just got off the phone with S@H. It appears that I was the first person to call with a problem with their order. It took a little sorting through and at least 3 reps worked together as it was all new to them but we got to the 4 parts I was (...) (19 years ago, 16-May-06, to lugnet.general) !
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