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Subject: 
Re: Got my first LEGO Factory 1.6 sets today and...
Newsgroups: 
lugnet.general
Date: 
Tue, 16 May 2006 12:54:45 GMT
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In lugnet.general, Eric Kingsley wrote:
10 were Save 9v Train containers and all came in one Box (Hurray!) and al seem
complete although I have not assembled them all yet.  Each set came in its own
baggie.

1 set was just a minifig with a billboard which you can see here...


http://shop.lego.com/Product/?p=LFH002&mid=8225000D-39D0-4704-BC77-D5F91CD8E760

Out of 12 parts it was missing 4 pieces.  The red scarf, the head, the hat, and
a 2x3 black plate.  Ouch.  I will be calling S@H in the morning and will let you
know what happens.


-Eric

I just got off the phone with S@H.  It appears that I was the first person to
call with a problem with their order.  It took a little sorting through and at
least 3 reps worked together as it was all new to them but we got to the 4 parts
I was missing and they are all supposed to be shipped from Denmark.

I will post again when I get the 4 missing parts.  I am afraid LEGO won't make
any money on that set with the added overseas shipping but customer service has
always been great.

-Eric



Message has 2 Replies:
  Re: Got my first LEGO Factory 1.6 sets today and...
 
(...) I should also not that you should NOT throw away the bags that your LEGO Factory parts come in. Thay are labeled with a bar code and several referance numbers. If you need to get missing parts this information is very important in determining (...) (19 years ago, 16-May-06, to lugnet.general)
  Re: Got my first LEGO Factory 1.6 sets today and...
 
(...) Thanks for the report, Eric. No boxes for multiple copies of sets is good news, as is S@H's response to your missing pieces. Marc Nelson Jr. (URL) Marc's Creations>> (19 years ago, 16-May-06, to lugnet.general, FTX)

Message is in Reply To:
  Got my first LEGO Factory 1.6 sets today and...
 
10 were Save 9v Train containers and all came in one Box (Hurray!) and al seem complete although I have not assembled them all yet. Each set came in its own baggie. 1 set was just a minifig with a billboard which you can see here... (URL) of 12 (...) (19 years ago, 16-May-06, to lugnet.general)  

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