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 Dear LEGO / 3562 (-10)
  Re: Contact for a small complain, and some feedback
 
In lugnet.dear-lego, Pedro Silva writes: [Snip] (...) [Snip] I have a similar complaint about several newer sets e.g. 8466, in which the instructions were mangled up because of the way the boxes are now packed. I know it is done to save on (...) (23 years ago, 10-Nov-01, to lugnet.dear-lego)
 
  Re: Contact for a small complain, and some feedback
 
"Pedro Silva" <el_gordo@netc.pt> wrote in message news:GMK5wH.7tr@lugnet.com... (...) [ ... snipped ... ] (...) the (...) upseting, (...) the (...) [ ... snipped ... ] The blue windows is an acknoledged error and there is a solution. See this: (...) (23 years ago, 10-Nov-01, to lugnet.dear-lego)
 
  Contact for a small complain, and some feedback
 
Hi, I have a small complain regarding my newly acquired Metroliner kit, and I'd like to know who I should e-mail about it. The catches are: - I live in Portugal, where S@H isn't yet available. So I had to ask Belgian friends to buy the set, and (...) (23 years ago, 10-Nov-01, to lugnet.dear-lego)
 
  Re: Lego hostility
 
(...) Amen! I'm not posting this message as a "response" to your response but more as a direct post to Lego. I didn't want to say anything but I recently had a nightmare of an experience with the Customer "Service" Representatives at the S & H 800 (...) (23 years ago, 9-Nov-01, to lugnet.dear-lego)
 
  Re: foo!
 
(...) The lugnet.dear-lego group is for posting open letters to TLC, not for debates. Richard's original post in this thread was on-topic to the group. At this point, however, both of you are straying pretty wildly off-topic for the group. Please (...) (23 years ago, 9-Nov-01, to lugnet.dear-lego, lugnet.general)
 
  Re: foo!
 
Hi Richard - "richard marchetti" <blueofnoon@aol.com> wrote in message news:GMJ85G.9KB@lugnet.com... (...) My thoughts are - just keep persistent at the constructive criticism. Allan mentioned that he was committed to whining and complaining until (...) (23 years ago, 9-Nov-01, to lugnet.dear-lego)
 
  Re: foo!
 
(...) And you think there are ways to get through to them that work? Do tell... (...) Yes, and I have given such thanks over the Guarded Inn, for example. Of course the devil is in the details -- I wasn't quite as pleased to actually receive the (...) (23 years ago, 9-Nov-01, to lugnet.dear-lego)
 
  Re: foo!
 
"richard marchetti" <blueofnoon@aol.com> wrote in message news:GMIFnJ.37@lugnet.com... (...) Fine, disturb may have been the wrong word to use. But, it still upsets me in the sense that I believe its futile and not the kind of message that will get (...) (23 years ago, 9-Nov-01, to lugnet.dear-lego)
 
  foo!
 
(...) Which disturbed you then and disturbs you now? C'mon? Reread it, it's not that harsh -- except for maybe the subject line. Disturbs? I think you aren't actually losing any sleep over it, Tim. ;o) Anyway, you know what I owe TLC? Nothing. For (...) (23 years ago, 9-Nov-01, to lugnet.dear-lego)
 
  Re: Lego hostility
 
(...) I completely agree with you. That was why I prefaced my comments with this statement: +++...+++ (...) +++...+++ (...) Well... I have mixed feelings about this stance. Normally I'm considered a very reasonable person. More than once co-workers (...) (23 years ago, 9-Nov-01, to lugnet.dear-lego)


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